Brown-Forman’s Post

Want to learn more about MRLA Membership? 🍍We could tell you about ALL the ways we provide you with #ValueVisionVoice, but we'd rather let real members and seasoned hospitality professionals like Amy Zehnder Grossi of Bavarian Inn Restaurant explain why #WearetheMRLA  Ready to join? 👉 mrla.org/joinnow

🌟 Unlock the potential of your hospitality business with our upcoming workshop, ‘Making Gains in Hospitality: Harnessing the International Advantage’. Aimed at hoteliers, restaurateurs, publicans, café owners, and operators of similar establishments, this session is designed to empower you with strategies to enhance your buying margins and streamline your operations. Join us on Monday June 10th, as we delve into practical methods for cutting out intermediaries, coordinating purchases, developing own branding, and honing negotiation skills. With the hospitality sector facing unprecedented challenges, it’s time to explore new avenues for cost reduction, revenue increase, and overall efficiency. Don’t miss this opportunity to maximise the international potential of your business and sign up today. Numbers are limited. 👉 https://zurl.co/jkls #hospitality #internationaltrade #wine #foodanddrink

This is one reason why I LOVE what I do. I remember the first time Joshua and I discussed the amazing concept he'd come up with for his new business venture; a best-in-class eatertainment concept that would expand upon the offerings of current competitors, and raise the bar to new/uncharted standards. It would be a new way to "ke'nekt" people, emphasizing social connectivity as being just as important, if not more so, than the games and activities it featured. This conversation occurred some time in the second half of 2020... just think about how that must have landed with me at the time. It was smart, well thought out, ambitious, and totally believable, but it was also a time of great uncertainty, especially for concepts emphasizing togetherness. But here we are. I'm not at all surprised that Your 3rd Spot™ Social Dining is now a highly-acclaimed and award winning business. There's a whole team of individuals who I know put their blood sweat and tears into this. That said, I'm incredibly excited for Josh and his team for this recognition. I'm also excited for the whole family and team at Selig Enterprises, Inc. for believing in the concept, moving mountains to help make it happen, and for everything they've done to make #TheWorksATL such an incredible place to spend time each and every day. #teamwork #creativity #execution

This was such a comfortable and naturally flowing conversation! Anthony gives so much value back to our industry with his immense amount of free content that informs business owners up to the minute of legal and regulatory changes and what they mean in simple terms! Anthony is such a great ally for our industry. He volunteers on industry boards, donates time and money to causes that support our workers, and is just one great dude!! Please follow him and subscribe to his podcast for incredible and important content everyday! *if you have heard my life story - skip to the last 21mins where we get into the meat and potatoes of the industry conversation! #restaurantindustry #restaurantmanagement #legalcompliance

In this episode of Service Drive Revolution, I sit down with Will Guidara, former co-owner of Eleven Madison Park, a restaurant that earned three Michelin stars and was named the best in the world in 2017. Will shares his insights on "unreasonable hospitality," the central theme of his best-selling book, and discusses how these principles can be applied to any industry. Tune in to discover the key lessons Will learned throughout his career and how they can help you elevate your service game to elite levels >> https://swiy.co/M3mF

𝐑𝐞𝐚𝐥 𝐬𝐭𝐨𝐫𝐢𝐞𝐬, 𝐫𝐞𝐚𝐥 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 𝐭𝐨 𝐭𝐡𝐫𝐢𝐯𝐞 𝐢𝐧 𝐡𝐨𝐬𝐩𝐢𝐭𝐚𝐥𝐢𝐭𝐲 📈 Discover how industry leaders like Robby Scott of from Babucho, Newcastle & Alessandro Ceolin from LIVIN'Italy, Leeds are adjusting their strategy to thrive in 2024. 🔗Review the full article and let us know your thoughts - link in comments below 👇 #edenfinewines #hospitality #winemerchant

8 𝐒𝐭𝐞𝐩𝐬 𝐭𝐨 𝐏𝐫𝐞𝐩𝐚𝐫𝐞 𝐘𝐨𝐮𝐫 𝐇𝐨𝐬𝐩𝐢𝐭𝐚𝐥𝐢𝐭𝐲 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐟𝐨𝐫 𝐒𝐚𝐥𝐞 💡𝐇𝐨𝐰 𝐝𝐨 𝐈 𝐠𝐨 𝐚𝐛𝐨𝐮𝐭 𝐬𝐞𝐥𝐥𝐢𝐧𝐠 𝐦𝐲 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬? Selling a hospitality business, whether it's a restaurant, cafe, bar, or hotel, is a significant decision that requires good preparation. To ensure you achieve the best possible outcome, follow these 8 steps to make your business attractive to buyers and to maximise its value. #hospitality #business #selling #appraisal #businessappraisal #8steps #preparing #exitstrategy #hospitalitybrokers #sydney #retailbusiness Retail Business - Hospitality Brokers - Barn Wilkes Aleksandra (Ola) Krawczyk Titania O

Hot Dogs & Unreasonable Hospitality = Lasting Word of Mouth Marketing I know, you're asking how in the heck hot dogs have anything to do with creating exceptional personalized hospitality experiences that lead to the most coveted marketing out there...word of mouth. Well, if you're in the wine, restaurant, or retail business check out this video and share with your team about delivering unreasonable hospitality and how this framework came about through serving hot dogs at a three Michelin Star restaurant. https://lnkd.in/gh-deJdD

A hot dog? 🌭 Yes, that’s right—a hot dog! That’s what it took for restaurateur Will Guidara to dazzle some visiting clients who were fine dining at his four-star, award-winning restaurant, Eleven Madison Park, in New York City. According to the hospitality mogul, his success was the result of dedication, hard work, and attentive listening to his customers. He penned the concept of ‘Unreasonable Hospitality’, a philosophy based on transforming ordinary transactions into extraordinary experiences. He highlights 3 key points for achieving success when serving people: 1. Be present. Care about what you are doing. Listen to what people are saying and not saying. 2. Take what you do seriously, without taking yourself too seriously. 3. Give people a sense of genuine belonging: ‘One size fits one’. Don’t treat people like a commodity. According to Will, we live in a service economy. This means that making good products is just not enough. He goes beyond to say that it’s not the cost of the gesture that matters; it’s how it makes people feel. #hospitalityindustry #customerservice #valuecreation #branding #success #restaurants