This year’s #CannesLions 🌊 Festival of Creativity dazzled marketers and brands with trends shaping the future of customer engagement. 🌟✨ Braze had an amazing week, full of brand-building, meetings with top partners, and events, including WPP, Raconteur | B Corp™, VCCP, Accenture, and Forbes. From AI integration to personalized marketing and humor in campaigns, the insights from this festival are game-changing for marketers. 🚀 Our recap blog 👉 https://lnkd.in/e_5hkgAZ #CannesLions24 #CannesLions2024 #CustomerEngagement #Marketing
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🌟 Join Lisa Basson, Head of Digital at DSG as she guides us through the nuances of crafting impactful customer journeys! 👀 Join us on Slides 7 and 8, where Lisa and Mike Elmera, the Marketing Consultant at DSG, will delve into key integrations and strategies for engaging customers emotionally across different channels. 💡 Lisa emphasises the importance of understanding your customers' pain points, where they are in their journey and tailoring your approach to meet these needs effectively. She will discuss why a one-size-fits-all strategy doesn't work, especially when considering demographic differences and purchasing behaviours. 🔄 Whether you're using cutting-edge AI or traditional methods, the goal remains the same: create meaningful, emotional connections that resonate with each customer segment. 🚀 If you're aiming to refine your engagement strategies and ensure they are as effective and appropriate as possible, you can't afford to miss Lisa’s insights! ➡️ Swipe below for the full webinar recording! https://lnkd.in/dmGkxwFD #DSG #PersonalisedService #CustomerEngagement #EmotionalConnection
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What if your displays could sense their audience? Now they can! Spectrio’s analytics radar technology can detect foot traffic, customer engagements, impressions, and more to help you better understand your marketing initiatives. Start making data-driven decisions today! 📊🍎 https://lnkd.in/e3HEv8ra #AI #analyticstechnology #digitalsignage
Analytics Radar Technology
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Investing in and developing scaleable engagement and payment solutions - that reduce costs, improve customer experience and maximise revenues.
Great to see Engage Hub leading in generative AI. Gen AI is currently in high demand, and Engage Hub stands out for its focus on implementation, service design, and tangible results. The company continues to enhance customer experience and reduce costs effectively, a measurable achievement. Forrester's substantial recognition of Engage Hub's efforts reflects the company's consistent improvement over time, positioning it among the world leaders in the industry. Within the Engage Hub platform, Gen AI is just one of the many features utilized to optimize the customer journey, tracking, maintaining, and adapting it efficiently. The presence of major companies in the report further underscores the quality that Engage Hub consistently delivers, solidifying its reputation as a top player in the field. #technology #innovation #ai Link to the post: [here](https://lnkd.in/gasqFf7F)
CEO @ Engage Hub Group. Delivering frictionless CX and reducing costs, by optimising customer journeys through effective automation and digital self-service.
Absolutely delighted for the Engage Hub team and our customers as we once again get recognised in the Forrester Wave: Customer Journey Orchestration Platforms, Q2 2024 Report. Forrester’s report focuses on ‘the nine providers that matter most’. Our inclusion as a Contender – and the emphasis on our AI capabilities – shows how Engage Hub is driving this space. In the report, Forrester recognises our strengths in ‘data fusion, customer journey analytics and Gen AI’, as well as our ability to help enterprises ‘understand how they can successfully introduce AI into their business’. It noted that ‘Engage Hub is a great fit for firms looking to optimise contact centre operations and connect human-assisted channels with digital communications.’ For more click here: https://lnkd.in/eqip529T Sainsbury's Three Ireland HGS - Hinduja Global Solutions TIM Brasil #technology #innovation #ai
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Strategic Marketing Leader | Brand Strategist | Design Thinker | X-Amplitude, X-Slalom | Recovering Co-Founder
Are you ready to take your customer data strategy to the next level? Join us at Amplify 2024, where industry visionaries and data experts come together to share groundbreaking insights and proven strategies for transforming your data into tangible business growth. Our carefully curated keynote and breakout sessions dive deep into the most pressing topics in customer data management, including: 🧠 Harnessing the power of AI to revolutionize customer experiences 💰 Maximizing ROI from your paid media campaigns 🏗️ Streamlining your data stack for optimal performance 🌐 Developing effective multi-brand strategies 📊 Establishing robust ROI frameworks ...and so much more! Don't miss this opportunity to learn from the best and network with like-minded professionals who are passionate about unlocking the full potential of customer data. Seats are going fast, so secure your spot at Amplify 2024 today! #Amplify2024 #CustomerData #CustomerData #GenAI #PaidMedia
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🔓Unlock your business's full potential with AI-driven solutions! From streamlining operations to enhancing customer experiences, let AI revolutionize your social media strategy. Discover the power of data-driven insights and personalized engagement today! with DIGITRA CONSULTANCY 📊📈 #digitra #airevolution #digitalindia #startupindia #digitalmarketing
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Retailers, ever wondered how you can truly understand what your customers are saying about your brand? With mPulse, our cutting-edge social listening tool using Advanced AI for sentiment analysis, you can dive deep into customer conversations and trends. Social listening isn't just about hearing; it's about acting on insights that drive growth. Curious to see it in action? Schedule a demo with mPulse now and revolutionize your customer engagement strategies. https://lnkd.in/gPWZYAVN #SocialListening #mPulse #Retailers #CustomerEngagement #RetailTech
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"In a rapidly evolving digital world, the fusion of first-party data, advanced analytics, and innovative technologies like AI and XR is not just reshaping marketing strategies—it's redefining how we engage with audiences. This journey towards data-driven decision-making empowers us to create more personalized, impactful experiences, turning challenges into opportunities for growth. Let's embrace the future of marketing together, where data insight and creative vision meet to chart new paths in customer engagement." #data #brainstacker #evolving #marketing
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🎉 We are thrilled to announce Engage Hub's inclusion in the latest The Forrester Wave™: Customer Journey Orchestration Platforms vendor evaluation report! The report identified the most significant #journeyorchestration providers and researched, analysed and scored them against 30 criteria. It shows how each provider measures up and helps businesses select the right one for their needs. 🗣️ Ray Tierney, CEO of Engage Hub, commented: "This is an extremely focused report looking at just nine journey orchestration providers. Enterprises increasingly recognise the need to reap AI benefits. In our opinion, this report validates our success at the cutting edge of this area." 🗣️ Luigi Loconte, Product Manager at Engage Hub, added: "I am proud that Forrester has recognised Engage Hub’s continued investments in cross-journey orchestration and innovations focused on AI, NLP and regulatory change management."
CEO @ Engage Hub Group. Delivering frictionless CX and reducing costs, by optimising customer journeys through effective automation and digital self-service.
Absolutely delighted for the Engage Hub team and our customers as we once again get recognised in the Forrester Wave: Customer Journey Orchestration Platforms, Q2 2024 Report. Forrester’s report focuses on ‘the nine providers that matter most’. Our inclusion as a Contender – and the emphasis on our AI capabilities – shows how Engage Hub is driving this space. In the report, Forrester recognises our strengths in ‘data fusion, customer journey analytics and Gen AI’, as well as our ability to help enterprises ‘understand how they can successfully introduce AI into their business’. It noted that ‘Engage Hub is a great fit for firms looking to optimise contact centre operations and connect human-assisted channels with digital communications.’ For more click here: https://lnkd.in/eqip529T Sainsbury's Three Ireland HGS - Hinduja Global Solutions TIM Brasil #technology #innovation #ai
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