Booking.com’s Post

View organization page for Booking.com, graphic

985,362 followers

Talented, inspiring, innovative, and ambitious technologists from all over the world descended on Amsterdam from 26-27 June for the 7th annual European Women in Technology conference, sponsored by Booking.com. 💡 Our #bookingcomteam members were on the ground to capture highlights of the event. Bryn, our Senior Director of People Systems & Services, shared some insights on how Booking.com stands out as an employer when it comes to diversity and inclusion. If you want to hear his answer, watch our video! #bookingcomteam #womenintech #EWIT2024

Carlos Hochstetter Amaya

Jefe de Sección de Administración Áreas Silvestres Protegida Región de Aysen

2mo

Quiero compartir nuestra desafortunada experiencia reciente con Booking y el Hotel Casa Ticul en Playa del Carmen, México. Durante nuestras vacaciones, reservamos una estancia de 6 noches en dicho hotel a través de la plataforma de Booking. Al llegar, nos cobraron la totalidad de la estadía, pero nos encontramos con varias sorpresas desagradables:Dormitorios y cortinas con hongos.Presencia de cucarachas.Puertas de las habitaciones dañadas por la humedad.Falta de aseo general.Baños en mal funcionamiento.Aguantamos solo dos noches antes de decidir cambiarnos a otro lugar. Inmediatamente hicimos el reclamo a través de Booking para que intermediaran conforme a las políticas de la reserva, buscando la devolución de las noches no ocupadas. Solo se nos devolvieron aproximadamente 35 dólares, cuando deberían haber sido más del 50% del total pagado.Booking no verifica adecuadamente el estado de los hoteles que promociona en su plataforma. Aún estamos esperando una respuesta satisfactoria por parte de Booking sobre la devolución de nuestro dinero. Esta experiencia ha sido muy decepcionante y no podemos recomendar el uso de Booking. Somos un matrimonio con tres niños y esperábamos algo muy diferente para nuestras vacaciones.

Like
Reply

Our hotel is listed on booking.com in beirut lebanon and they terminated our contract claiming that we are incorrectly reporting no shows while this has never happened The problem is that their unpro fraud team refuses to provide any info about the suspected reservations that led to their decision and when we tried to reach anyone who can give us a chance to prove them wrong they refused even to discuss Noting that our hotel was one of the top 5 in the whole country Unfortunately the lack of transparency and professionalism of their fraud team has dropped booking.com from one of the best booking channels into a very unprofessional and low standard unreliable company and we believe in a couple of years many other channels will be at the top Date of experience: July 08, 2024

Like
Reply
Lamia Kamen

Customer Service chez Hertz

2mo

Hello, I'm still reminding you for my refund since two me it's dragging, the amount of €656 that you deducted by mistake that you drag to refund me bearing the reservation number 4736527900, Please refund my money

Like
Reply
Rayan Cruzer

Ideologist & Visionary of Futuristic Mobility Technology, disrupting the existing iOT ecosystem

2mo

I recently encountered a fraudulent activity by booking.com and its vendor over a booking i made through your platform. Sad to see how your CS turned the table across this fraud

Like
Reply
Lucibela Vasconcelos Kallhammer

Manager Bed and breakfast SummerCascadeAlvor

3mo

They rip hosts and customers! Be shame!

Like
Reply
See more comments

To view or add a comment, sign in

Explore topics