afaqs!’s Post

If repetitive processes / structured tasks can be automated and the output can be personalized - that's at least 50% efficiency improvement. Gen AI use cases impacting productivity are improving. Some distance to still marvel though. Insights from industry leaders in the blog below.

Generative AI isn't just the future; it's the NOW! From improving commerce to reshaping marketing, it's redefining how businesses engage with their customers. How can it help to transform customer experience? 1️⃣ Commerce – Elevating self-service: Traditional chatbots often disappoint users with their robotic responses, leading to increased customer support costs due to their limitations. In contrast, generative AI chatbots offer a more nuanced, human-like interaction, understanding context and intent seamlessly. 2️⃣ Service – Enhancing customer service: A generative AI "co-pilot" aids customer service agents by suggesting probable answers, detecting emotions in real-time, and using feedback for immediate improvements. This AI can also manage after-call tasks like drafting follow-up communications and contracts. 3️⃣ Sales – Augmenting salespeople: Generative AI expedites the B2B bespoke solution process by providing product expertise and enhancing sales support, while in B2C, companies like Stitch Fix use AI, such as DALL-E 2, to visually represent and recommend products based on customer preferences. 4️⃣ Marketing - Unleash Creativity: Generative AI aids organizations in rapid content creation and marketing strategy enhancement. Capgemini's AI campaign builder allows marketers to autonomously design campaigns, reducing creation time from months to weeks. ⚠️ Mind the Risks: Generative AI is powerful, but it must be handled with care. Quality, safety, and brand identity are key. Are you leveraging AI to its fullest potential? Discover more details on Capgemini's offerings and join the 40% of organizations innovating with Generative AI. https://lnkd.in/div4Qtpj #GenerativeAI #ResponsibleAI #customerexperience #technology#innovation

Generative AI isn't just the future; it's the NOW! From improving commerce to reshaping marketing, it's redefining how businesses engage with their customers. How can it help to transform customer experience? 1️⃣ Commerce – Elevating self-service: Traditional chatbots often disappoint users with their robotic responses, leading to increased customer support costs due to their limitations. In contrast, generative AI chatbots offer a more nuanced, human-like interaction, understanding context and intent seamlessly. 2️⃣ Service – Enhancing customer service: A generative AI "co-pilot" aids customer service agents by suggesting probable answers, detecting emotions in real-time, and using feedback for immediate improvements. This AI can also manage after-call tasks like drafting follow-up communications and contracts. 3️⃣ Sales – Augmenting salespeople: Generative AI expedites the B2B bespoke solution process by providing product expertise and enhancing sales support, to visually represent and recommend products based on customer preferences. 4️⃣ Marketing - Unleash Creativity: Generative AI aids organizations in rapid content creation and marketing strategy enhancement. Capgemini's AI campaign builder allows marketers to autonomously design campaigns, reducing creation time from months to weeks. Are you leveraging AI to its fullest potential? Discover more details on Capgemini's offerings and join the organizations innovating with Generative AI. https://lnkd.in/dqPvGURC #GenerativeAI #ResponsibleAI #customerexperience #technology#innovation

Generative AI isn't just the future; it's the NOW! From improving commerce to reshaping marketing, it's redefining how businesses engage with their customers. How can it help to transform customer experience? 1️⃣ Commerce – Elevating self-service: Traditional chatbots often disappoint users with their robotic responses, leading to increased customer support costs due to their limitations. In contrast, generative AI chatbots offer a more nuanced, human-like interaction, understanding context and intent seamlessly. 2️⃣ Service – Enhancing customer service: A generative AI "co-pilot" aids customer service agents by suggesting probable answers, detecting emotions in real-time, and using feedback for immediate improvements. This AI can also manage after-call tasks like drafting follow-up communications and contracts. 3️⃣ Sales – Augmenting salespeople: Generative AI expedites the B2B bespoke solution process by providing product expertise and enhancing sales support, while in B2C, companies like Stitch Fix use AI, such as DALL-E 2, to visually represent and recommend products based on customer preferences. 4️⃣ Marketing - Unleash Creativity: Generative AI aids organizations in rapid content creation and marketing strategy enhancement. Capgemini's AI campaign builder allows marketers to autonomously design campaigns, reducing creation time from months to weeks. ⚠️ Mind the Risks: Generative AI is powerful, but it must be handled with care. Quality, safety, and brand identity are key. Are you leveraging AI to its fullest potential? Discover more details on Capgemini's offerings and join the 40% of organizations innovating with Generative AI. https://lnkd.in/dprTxuZE #GenerativeAI #ResponsibleAI #customerexperience #technology#innovation

#GenerativeAI in action! 👇 On the auspicious occasion of #GaneshChaturthi, we decided to marry tech & tradition to delight #Yulu's audience with a special artwork made with #AI. Employing tools such as #midjourney and Adobe's #photoshop generative fill, our in-house creative superstar Ganesh Patil pulled off this amazing artwork that we're all extremely proud of. As we increasingly employ AI in our #marketing workflow at Yulu, here are some of my observations: 1️⃣ Generative AI is still pretty nascent 2️⃣ AI tools contributed to around 15% decrease in TAT 3️⃣ To truly harness the creative design potential of AI, you require someone with deep understanding of design and #design tools 4️⃣ AI augments your workflow. Individual skill is still 100% of the game 5️⃣ AI will not steal your work. It'll help you do more good work Do you use AI at work? Ankit Taparia Amit Gupta

Generative AI contact center solutions are quickly becoming necessary in the CX landscape. However, there are many different ways to implement and use LLM-powered solutions. https://zurl.co/JtBS #ContactCenters #contactcentersolutions #customerexperience #artificialintelligence #innovation #convergeip

Day 13/30 - 30 days design challenge. Hero section for “hojAI”, an AI technology that helps you generate awesome videos for all kinds of uses, whether personal, professional or for marketing. I have attached the video below. #30daysdesignchallenge #aivideo #ai #generativeAi #hojAi #aiWebsite #aiWebdesign #AiLandingpage #webdesign #webdesigner #productdesign #productdesigner #uiuxdesign #uiuxdesigner #uiux #uidesign #uxdesign #figma Courtesy - Webdeves Technologies

Generative AI contact center solutions are quickly becoming necessary in the CX landscape. However, there are many different ways to implement and use LLM-powered solutions. https://zurl.co/JtBS #ContactCenters #contactcentersolutions #customerexperience #artificialintelligence #innovation #convergeip

Introducing AI Transformation and Its Potential Impact on Businesses Are you ready to unlock the full potential of your business with AI? What is AI Transformation? AI transformation involves integrating artificial intelligence into various aspects of your business operations. This could range from automating customer service with chatbots to leveraging custom GPTs for personalized marketing and beyond. Why AI? Efficiency: AI can automate repetitive tasks, freeing up your team to focus on strategic initiatives. Personalization: Deliver personalized experiences to your customers with AI-driven insights. Innovation: Stay ahead of the curve by adopting cutting-edge AI solutions. Our AI Solutions: AI Consulting: Tailored strategies to integrate AI into your business. Chatbots: Enhance customer engagement and support with intelligent chatbots. Custom GPTs: Create bespoke AI models that cater to your unique business needs. Web Design & Development: Build AI-powered websites that drive conversions and growth. Let's Connect! Ready to embark on your AI transformation journey? Connect with us today to explore how AI can revolutionize your business. https://commexis.com #AITRansformation #BusinessGrowth #AIConsulting #Chatbots #CustomGPTs #WebDesign #Innovation #SmallBusiness #TechSolutions