AT&T’s Post

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We’re on a mission to connect people to greater possibilities. For Chief of Staff Gene Mance Jr., that mission is also a personal one. He tells us about his development through #LifeAtATT and how he’s paying it forward: https://lnkd.in/gnQqE4Zq

I had been a loyal customer of AT&T for over 30 years. Although I continue to get absolutely no customer agent contact on the phone. I continueed to be a loyal customer. I was unavailable for 2 months and could not pay a $10.00 ACP monthly bill. Then, I lost my phone due to the fact that I had to move suddenly. I had a pre-paid account with the same phone number for 16 years. AT&T disconnected my service, with no consideration to my loyalty. I continue to reach out you ask me to dial 611 from my phone, which I don't have. The local AT&T offices are so incompetent. They all sit around on their phones and look stupid when customers asks for help. All they do is refer us to the Corp Office, which is worst and no help. They said, they don't know why the local AT&T sales office sends customers to them. All AT&T does is take your money. There is no customer relations, no customer service, no technical support for prepaid customers. You do not care how long individuals have been a customers. My number is still showing me as the owner, although you disconnected it. You can not assign my 16 year old phone number back to me, but you are going to recycle it and assign it to someone else, which makes absolutely no sense. Make this make sense

Myles McKinnon

Marketing Strategist | Event Coordinator | Social Media Creator

3mo

🐐👏🏾

Geneva Norman

Project Manager at AT&T

3mo

How inspiring, Gene Mance Jr. !! Good to see you’re being highlighted!

Theresa Spralling

Thought Leader & Relationship Builder | Strategic Partner & Consultant | Moderator & Keynote Speaker | Board Member | Expert in Sponsorships, ERGs, Program Management, Leadership & Organizational Development & Coaching

3mo

Incredible leadership!

Hamidul D.

--Mobile E- Commercial link device & banking system due to operation technology absence justice to verified.

3mo

Fantastic Keep Tecno impact imagine but also verify E- mobility exercises began positive on Regards By the tactical Exposed Thoroughly Going on.Thanhsgiving..

Luke D.

Chair Of The Board Of Directors/ CEO and Executive Director at AppTech Payments Corp.

3mo

Great job Gene !! Thank you for all your hard work at AT&T. ❤️ 💓 APCX LOVES AT&T

All ears 👂🏾! Tell the Stroy exactly how it was with you!

Gene Mance Jr.

Chief of Staff | Operational Strategy and Direction | DE&I and Social Impact

3mo

💙💙💙

Steve Harris Jr., MBA

Lead Marketing Manager at AT&T

3mo

Yessir! Keep going Gene Mance Jr. 👏🏾👏🏾

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