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I'm in desperate need of talking to an Ashley furniture executive to help me with an online order placed on April 26, 2024. Customer service number no help. Distribution center said cancel the order if I didn't want to wait. Please help!
Compensation Consultant Lead
1hReaching out to you again in complete desperation. After multiple calls to Ashley customer service (case number 09347230), local distribution center and Ashley customer care I find my order placed on 4/26/24 (order number 725009444250) has been canceled, and not by me. Unfortunately I purchased two additional chairs that I have in my possession and are now useless without the dining set. I really did like this set and that's why I've waited so long. Now, if there is not a definitive delivery date the order can be canceled and I want my money back for the 2 chairs - $200 plus tax. That order number was 725009450894. I am pleading to you for a response as no one is helping me. Thank you, Mary Beth Frazier