Attn: Recruiting and Staffing Founders: Have you determined that it's time to hire your first employee?
In this post, I'm going to give you the blueprint for your first employee and it's probably not what you expect.
First, toss out the idea of hiring someone for their experience.
Don't be fooled thinking that candidates from other recruiting agencies will be able to hit the ground running in your agency.
They most likely won't, and if they're coming from a bigger agency, they're probably not suited for the startup grind.
Your ideal first employee is part customer service, part operations, part sales - a role that doesn't exist in bigger companies.
It's not about the roles they've held: it's about their hunger to learn, adapt, and their unwavering drive to get the job done. Take Meg, for example, our first hire, who was a college student and a food server when she applied to our job. Meg started out sorting time sheets and performing other menial tasks. Fast forward and 7 years later she was the CEO of one of our other businesses, leading it to an exit to Axium International. Today she's Head of APAC at Meta.
Had we not taken a chance on someone with no experience, we would have missed out on someone truly phenomenal and who knows, Onstaff may not have achieved the level of success that it did, eventually leading to a $28 million exit to Hall Kinion.
TLDR: Traits Trump Experience. When hiring your agency's first employee, look beyond the resume. Seek traits that align with your company culture and values. Experience can be acquired, but passion, adaptability, and a strong work ethic are intrinsic.
Not sure if you're ready to hire yet? Scroll to my post from last Thursday for the 3 signs that you may be ready to hire an employee.
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