Amit Soni’s Post

We are still #hiring for #SoftMax Pro Support Engineer #Remote in USA know anyone who might be interested? #SUPPORT #SOFTMAX #Contract #c2c #W2 #Remote #PST #Job Title: SoftMax Pro Support Engineer #Location: Remote (PST) #MustHave: #SoftMax Pro (3 to 5 yrs hands on experience at a minimum) Job Description Primarily Level 2 support. Helps maintain the health of the currently released systems in the production environment, ensuring system performs its intended functions accurately and reliably. Provides end-to-end support for tickets requiring system change; for example, requirements gathering, documentation updates, development, system configuration, validation protocol/script development to validation execution. Responsible for follow existing Gilead support processes and procedures, applying organizational compliance practices and relevant regulatory requirements. Required to be on-site resources. Responsible for answering support calls from the user community through phone, email, text, and face-to-face, to answer application usage questions, investigate application behavior, and determine if the issue is a: 1) System use, system behavior, or documentation issue requiring additional training to provide understanding of system functionality, and/or updates to documentation to resolve. 2) System administration issue – user privileges, paths, product specification and analysis, directory maintenance, background/scheduler server, log files 3) System functionality enhancement change request – functionality not in system, system not behaving as desired, new functional addition requests. 4) Report issue requiring updates to a system report and /or associated report routines. 5) Technology, hardware, desktop, network issue or failure 6) Business concern requiring a management or technical decision which cannot be resolved by changing system. For the above issue types, the expectation is to resolve or follow processes to resolve 1 through 4, and to notify the proper individuals to resolve 5 and 6. For requests not able to be addressed immediately (especially #3 and #4 of the above), will enter support ‘tickets’ into Gilead support systems for tracking, prioritization, and manage to closure. Assists in the establishment and application of best practices in support management activities, both in the support systems used to track and manage support requests, and in making recommendations to improve the actual processes used to execute the Gilead support life cycle, from user requests for change to deployment of that change. Assists in the establishment and application of best practices in change management, including how changes are approved and implemented, and how objects are tracked, managed, and promoted. Communicates to Gilead management regarding system status, concerns, and ideas for continued improvement of the systems supported. you can reach me [email protected] / 703 637 7491.

Hi   We are looking for Thousand Eyes Engineer for 100% remote.   Title: Thousand Eyes Engineer Contract: 6-month initial term with likely 6-month extension 100% Remote #thousandeyes #C2C Seeking a resident engineer who can help Company with Thousand Eyes implementation. Need someone who is already versed in TE and how we can make the connections to our backend systems. The end goal is to get this to a full-service provider model with automated ticketing/onboarding/alarming/billing etc. but we can get there in stages. Definition and design of the customer environment cross connectivity from a Company overlay (we designed it and have the SMEs on board) Implementation of single sign on customer through the VEC (ForgeRock), for the service management through VECRM and for the NOC through Auth Set-up automation in exchange with ESP system for customer onboarding Alarm integration through Webhooks into our Domain 59 alarming: needs to follow specific requirements as we need certain data involved (we need to be able to connect to customer) alarms for same event need to be update alarm with same ID Ticket verification (IMAPC, METAL, ETMS) Implementation of IPTPS V2 flow: consumption data needs to follow defined model to report on monthly consumption per customer and billing from TE to Company through GUFF file Definition of RACI in collaboration with our operations    This integration is between Company backend systems and the Thousand Eyes platform. When there are gaps we need to enable work-arounds.   The integration is done once as the product enablement and then follow that model for all customer onboarding/lifecycle   Next state is the joint collaboration on the Visibility profiles: standard customer use case definition: standard deployment guide, dashboard definition and alarm details. Kindly share your updated resume to [email protected]

#hiring *Application Support Engineer, Totogi (Remote) - $60,000/year USD*, Dortmund, *Germany*, €60/hr, fulltime #opentowork #jobs #jobseekers #careers €60/hr #Dortmundjobs #Nordrhein-Westfalenjobs #ITCommunications *Apply*: https://lnkd.in/gXNh3dyV In the telecommunications industry, operational inefficiency and customer dissatisfaction are persistent issues, exacerbated by the complexity and volume of tasks that must be managed manually. Studies show that companies spend up to 30% of their operational budgets on manual task management, often resulting in service downtime and frustrated customers.Totogi is revolutionizing this landscape by leveraging cutting-edge, AI-driven systems to automate these tasks, significantly enhancing operational efficiency and customer satisfaction. By integrating advanced AI technology with deep technical expertise, we are not just solving problems reactively but proactively reshaping the entire support process. This approach is exciting because it sets a new standard in customer service efficiency and technical integration, making us a leader in the industry.This role is designed for those who thrive in high-tech, innovative environments. It is not a traditional engineering or support role; instead, it combines hands-on technical work with advanced AI tools to proactively optimize and automate complex support tasks. If you excel at scripting, system configuration, and deep technical troubleshooting, and are excited by the prospect of continuously improving processes through technology, this job is for you.In this role, you will be a crucial part of our dynamic team, implementing and managing AI-driven systems to enhance operational efficiency and customer satisfaction. You will configure and maintain network functions to ensure seamless service delivery, analyze data to derive actionable insights, and manage incidents to ensure timely resolution. Your work will directly contribute to our strategic decisions and elevate our customer support to new heights. If you are ready to empower your career with advanced AI technology and make a significant impact, we encourage you to apply and join our forward-thinking team.What you will be doingAI System Building: Designing and implementing AI-driven systems and monitoring tools to enhance operational efficiency.Service Configuration and Maintenance: Using AI tools to configure AAA, PCRF, SMSC, and MMSC network functions, ensuring seamless service delivery and customer satisfaction.What you will NOT be doingAnswering the same questions over and over againProviding trivial or basic troubleshootingWriting knowledge base articlesKey ResponsibilitiesEnhance operational efficiency and customer satisfaction by optimizing and automating tasks using AI-driven systems and advanced technical skillsCandidate RequirementsExperience working with the following Telco network functions:

#hiring *Application Support Engineer, Totogi (Remote) - $60,000/year USD*, Stuttgart, *Germany*, €60/hr, fulltime #opentowork #jobs #jobseekers #careers €60/hr #Stuttgartjobs #Baden-Wurttembergjobs #ITCommunications *Apply*: https://lnkd.in/gM-iMNZR In the telecommunications industry, operational inefficiency and customer dissatisfaction are persistent issues, exacerbated by the complexity and volume of tasks that must be managed manually. Studies show that companies spend up to 30% of their operational budgets on manual task management, often resulting in service downtime and frustrated customers.Totogi is revolutionizing this landscape by leveraging cutting-edge, AI-driven systems to automate these tasks, significantly enhancing operational efficiency and customer satisfaction. By integrating advanced AI technology with deep technical expertise, we are not just solving problems reactively but proactively reshaping the entire support process. This approach is exciting because it sets a new standard in customer service efficiency and technical integration, making us a leader in the industry.This role is designed for those who thrive in high-tech, innovative environments. It is not a traditional engineering or support role; instead, it combines hands-on technical work with advanced AI tools to proactively optimize and automate complex support tasks. If you excel at scripting, system configuration, and deep technical troubleshooting, and are excited by the prospect of continuously improving processes through technology, this job is for you.In this role, you will be a crucial part of our dynamic team, implementing and managing AI-driven systems to enhance operational efficiency and customer satisfaction. You will configure and maintain network functions to ensure seamless service delivery, analyze data to derive actionable insights, and manage incidents to ensure timely resolution. Your work will directly contribute to our strategic decisions and elevate our customer support to new heights. If you are ready to empower your career with advanced AI technology and make a significant impact, we encourage you to apply and join our forward-thinking team.What you will be doingAI System Building: Designing and implementing AI-driven systems and monitoring tools to enhance operational efficiency.Service Configuration and Maintenance: Using AI tools to configure AAA, PCRF, SMSC, and MMSC network functions, ensuring seamless service delivery and customer satisfaction.What you will NOT be doingAnswering the same questions over and over againProviding trivial or basic troubleshootingWriting knowledge base articlesKey ResponsibilitiesEnhance operational efficiency and customer satisfaction by optimizing and automating tasks using AI-driven systems and advanced technical skillsCandidate RequirementsExperience working with the following Telco network functions: A

#hiring *Application Support Engineer, Totogi (Remote) - $60,000/year USD*, Dresden, *Germany*, €60/hr, fulltime #opentowork #jobs #jobseekers #careers €60/hr #Dresdenjobs #Sachsenjobs #ITCommunications *Apply*: https://lnkd.in/gKRY2BS9 In the telecommunications industry, operational inefficiency and customer dissatisfaction are persistent issues, exacerbated by the complexity and volume of tasks that must be managed manually. Studies show that companies spend up to 30% of their operational budgets on manual task management, often resulting in service downtime and frustrated customers.Totogi is revolutionizing this landscape by leveraging cutting-edge, AI-driven systems to automate these tasks, significantly enhancing operational efficiency and customer satisfaction. By integrating advanced AI technology with deep technical expertise, we are not just solving problems reactively but proactively reshaping the entire support process. This approach is exciting because it sets a new standard in customer service efficiency and technical integration, making us a leader in the industry.This role is designed for those who thrive in high-tech, innovative environments. It is not a traditional engineering or support role; instead, it combines hands-on technical work with advanced AI tools to proactively optimize and automate complex support tasks. If you excel at scripting, system configuration, and deep technical troubleshooting, and are excited by the prospect of continuously improving processes through technology, this job is for you.In this role, you will be a crucial part of our dynamic team, implementing and managing AI-driven systems to enhance operational efficiency and customer satisfaction. You will configure and maintain network functions to ensure seamless service delivery, analyze data to derive actionable insights, and manage incidents to ensure timely resolution. Your work will directly contribute to our strategic decisions and elevate our customer support to new heights. If you are ready to empower your career with advanced AI technology and make a significant impact, we encourage you to apply and join our forward-thinking team.What you will be doingAI System Building: Designing and implementing AI-driven systems and monitoring tools to enhance operational efficiency.Service Configuration and Maintenance: Using AI tools to configure AAA, PCRF, SMSC, and MMSC network functions, ensuring seamless service delivery and customer satisfaction.What you will NOT be doingAnswering the same questions over and over againProviding trivial or basic troubleshootingWriting knowledge base articlesKey ResponsibilitiesEnhance operational efficiency and customer satisfaction by optimizing and automating tasks using AI-driven systems and advanced technical skillsCandidate RequirementsExperience working with the following Telco network functions: AAA/PCRF/SMSC/MMSCSolid und

30 companies hiring BDRs right now: (In Canada) 1. TrackRec 2. Fiix by Rockwell Automation 3. Sidetrade 4. PagerDuty 5. ProntoForms 6. Visier Inc. 7. EcoOnline Global 8. Victaulic 9. NetBrain Technologies Inc. 10. Jonas Software 11. Compugen Inc. 12. Irwin 13. Futuretek IT Recruiting 14. Masabi 15. Docebo 16. Workbench Energy 17. EcoOnline Global 18. Nuvei 19. VIPRE Security Group 20. Crossover 21. Linkus Group 22. Clio - Cloud-Based Legal Technology 23. Denodo 24. Pigment 25. MuleSoft 26. F12.net 27. Encore Canada 28. Creyos (formerly Cambridge Brain Sciences) 29. Tempo Software 30. Loopio 31. Sherwin-Williams 32. Lorien 33. NIIT Looking for a BDR job? Or are you the hiring manager? Comment, let's make some intros! #sdr #bdr #hiring

DVA is not associated with this job opportunity. Cloud Native Senior Application Engineer https://lnkd.in/gbH_kj3V US - Remote Key Responsibilities Create well-designed, documented, and tested software features that meet customer requirements. Identify and address product bugs, deficiencies, and performance bottlenecks. Participate in an agile delivery team, helping to ensure the technical quality of the features delivered across the team, including documentation, testing strategies, and code. Help determine technical feasibility and solutions for business requirements. Remain up-to-date on emerging technologies and architecture and propose ways to use them in current and upcoming projects. Leverage technical knowledge to cut scope while maintaining or achieving the overall goals of the product. Leverage technical knowledge to improve the quality and efficiency of product applications and tools. Willingness to travel to client locations and deliver professional services... #techjobs #jobsearch #hiring #technology #careers #jobopportunities #jobhunt #jobseekers #jobmarket #jobposting #jobopening #jobalert #joblisting #jobvacancy #jobseeking #jobseeker #jobboard #jobs #hiring #careers #employment #jobopportunities #jobposting #joblisting #jobhunt #cfbr #jobmarket #jobadvertising #jobrecruitment #jobnetworking #jobplacement #jobvacancies #business #work

#hiring *Application Support Engineer, Totogi (Remote) - $60,000/year USD*, Frankfurt am Main, *Germany*, €60/hr, fulltime #opentowork #jobs #jobseekers #careers €60/hr #FrankfurtamMainjobs #Hessenjobs #ITCommunications *Apply*: https://lnkd.in/gSRSJUE6 In the telecommunications industry, operational inefficiency and customer dissatisfaction are persistent issues, exacerbated by the complexity and volume of tasks that must be managed manually. Studies show that companies spend up to 30% of their operational budgets on manual task management, often resulting in service downtime and frustrated customers.Totogi is revolutionizing this landscape by leveraging cutting-edge, AI-driven systems to automate these tasks, significantly enhancing operational efficiency and customer satisfaction. By integrating advanced AI technology with deep technical expertise, we are not just solving problems reactively but proactively reshaping the entire support process. This approach is exciting because it sets a new standard in customer service efficiency and technical integration, making us a leader in the industry.This role is designed for those who thrive in high-tech, innovative environments. It is not a traditional engineering or support role; instead, it combines hands-on technical work with advanced AI tools to proactively optimize and automate complex support tasks. If you excel at scripting, system configuration, and deep technical troubleshooting, and are excited by the prospect of continuously improving processes through technology, this job is for you.In this role, you will be a crucial part of our dynamic team, implementing and managing AI-driven systems to enhance operational efficiency and customer satisfaction. You will configure and maintain network functions to ensure seamless service delivery, analyze data to derive actionable insights, and manage incidents to ensure timely resolution. Your work will directly contribute to our strategic decisions and elevate our customer support to new heights. If you are ready to empower your career with advanced AI technology and make a significant impact, we encourage you to apply and join our forward-thinking team.What you will be doingAI System Building: Designing and implementing AI-driven systems and monitoring tools to enhance operational efficiency.Service Configuration and Maintenance: Using AI tools to configure AAA, PCRF, SMSC, and MMSC network functions, ensuring seamless service delivery and customer satisfaction.What you will NOT be doingAnswering the same questions over and over againProviding trivial or basic troubleshootingWriting knowledge base articlesKey ResponsibilitiesEnhance operational efficiency and customer satisfaction by optimizing and automating tasks using AI-driven systems and advanced technical skillsCandidate RequirementsExperience working with the following Telco network functions: A