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Somos processos ✅

At ProDT Consulting Services, we believe transformation is best achieved by tackling one small use case at a time. 🚀 We're thrilled to start to kainch our innovative micro-service offerings, starting at just $20/30/50 per month, tailored to a few sectors. Simplification and tailored adoption are our objectives, addressing specific organization pain points. Fresh from discussions during the Arabian Travel Market, we've seen enthusiasm amongst Travel Retail Owners, though opinions vary on implementation pace. We're curious - what's your take on embracing transformation piece by piece? 💡#DigitalTransformation #TechInnovation #MicroServices #TravelRetail #ProDTConsulting #SimplifyToTransform #AdoptionStrategy

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Today, we continue with the introduction of our “Processes, Methods & Quality” team with the principals Stefanie & Matthias, who play a key role in the further development of our processes. Knowing where we want to go is only the first step. Because the how is also important. Standards span all areas of T4 like a large net. It is precisely these standards that show the how and the processes and methods tailored to them that make it possible to get there as smoothly as possible. This is exactly where our principals Matthias and Stefanie come in. They define processes, roles and activities and draw up checklists, guidelines and templates. Tailor-made is the key word here. Everything is individually tailored to the project in question. They occupy a relatively new role at VAIVA. "It's not so easy to work on ideas for improving and developing processes in the middle of the day-to-day project business. I have now gained this freedom with the Principal role," says Stefanie and, conversely, something can also be given back to the projects. Matthias and Stefanie see processes, methods and tools as tools that they want to provide to the projects: "This allows us to focus completely on development. However, feedback from the projects is also immensely important to us." Process development is not a one-way street. Everything has to prove itself in practice and undergo a reality check. "Our knowledge shouldn't be hidden away in an ivory tower, but spread widely throughout the entire company," says Matthias, summarizing the interaction. There is no trace of dry and overly theoretical process work with Matthias and Stefanie. If you want to avoid annoying misunderstandings and loss of knowledge, you automatically become a documentation fan. Standards and norms may put some people off, but for our principals they are confirmation that you don't always have to reinvent the world. Getting involved is probably the bigger hurdle. My wish for the future of this expert role: to be involved in the project right from the start. Don't just call in the tailors when the button is already tight, but get advice from the tailoring department right from the start. See all parts so far here: https://lnkd.in/dPfE5i4m #team #specialists #development #processes #vaiva #wearevaiva

In 2018, LATAM Airlines embarked on an ambitious journey ✈️ — to measure and optimize the passenger experience across web/digital channels, airport, flight, and contact center touch points.  By teaming up with Medallia to capture the voice of the customer, the leading airline has: •Launched a video feedback program, gathering 16,000 videos from travelers in 2023  •Established a new process to close the loop with customers that connects executives directly with customers to address any issues •Increased NPS® by 23 points in four years

Acabei de completar um Teste de Perfil baseado no modelo Big Five, que revelou minhas tendências comportamentais em 16 características diferentes. Aqui estão alguns dos resultados mais destacados: Comunicação: 86.88 Sociabilidade: 93.71 Iniciativa: 86.88 Planejamento e organização: 86.88 Estabilidade emocional: 80.07 Esses traços mostram minha capacidade de comunicação clara, forte interação social e habilidade para iniciar e organizar projetos, mesmo sob pressão. O teste é uma ótima ferramenta para entender como esses aspectos se combinam e influenciam meu desempenho profissional. #DesenvolvimentoPessoal #BigFive #PerfilProfissional

Olá, rede! Deixei um link abaixo com um vídeo que fala um pouco mais sobre como a Nimble Evolution está revolucionando a forma como as empresas gerenciam seus projetos, utilizando as ferramentas Atlassian e métodos ágeis que, com certeza, vão maximizar seus resultados! Aliás, estávamos discutindo em uma das reuniões como as empresas devem se preocupar mais com o resultado final ao qual o negócio se aplica. Pode ter certeza de que cuidaremos de todo o restante para você! Temos pacotes que vão atender às suas necessidades, independentemente do tamanho da sua corporação! 🔗 Assista agora e inspire-se para a próxima fase da sua jornada! https://lnkd.in/d_QCZZaa #Atlassian #GestãoDeProjetos #Produtividade #Inovação Nimble Evolution

In 2018, LATAM Airlines embarked on an ambitious journey ✈️ — to measure and optimize the passenger experience across web/digital channels, airport, flight, and contact center touchpoints.  By teaming up with Medallia to capture the voice of the customer, the leading airline has: •Launched a video feedback program, gathering 16,000 videos from travelers in 2023  •Established a new process to close the loop with customers that connects executives directly with customers to address any issues •Increased NPS® by 23 points in four years

Observability is a game changer on IT transparency and a key ingredient for modern ops in heterogeneous environments. 

Incrível como engajamento e retenção podem ficar mais visíveis na organização. Recomendo muito: https://lnkd.in/dBMYfNyP