From the course: Streamlining Your Work with Microsoft Copilot

Understand how chat AI works - Microsoft Copilot Tutorial

From the course: Streamlining Your Work with Microsoft Copilot

Understand how chat AI works

- [Instructor] Part of being effective with chat artificial intelligence is knowing what's going on behind the scenes and how the concept of holding a conversation with a machine actually works. You may have heard of chat GPT. It stands for chat generative, pre-trained transformer. This is a tool developed and offered by OpenAI. Copilot is Microsoft's name for several AI tools, which were developed in partnership with OpenAI and use many of the same technologies as chat GPT. The most common way to work with Copilot is with the online chat assistant, and you can think of this as an advanced chat bot. If you've ever chatted with tech support or customer service on a website, you've probably used a chat bot without even realizing it. You state your problem in a chat window like this and it answers. You may type back some more refining statements to narrow the issue down. You don't have to restate the problem every time. You can think of it like chatting with a friend through text. There's existing context in that chat thread that you and your friend can follow through the conversation. And chat AI technology works the same way. You can ask it to solve your problem, answer your question, compose text for you, and we'll be going over all of this as we go through this course. I'll just ask Copilot a question here. When you ask a question or make a request, it's going to give you an initial result. That result may or may not be what you wanted. Maybe you need to refine the result. Maybe you need to scale the results or make the text more or less formal or confusing. So you can ask follow up questions. You can add more specific details. You can ask it for more context or provide more context. All of these things will help maximize the result in the shortest amount of time while you're chatting.

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