362Results for "Customer Insight"
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Customer Insights and Consumer Analytics for Organizations: Concepts1h 9m
Customer Insights and Consumer Analytics for Organizations: Concepts
By: Chris DallaVilla
Course
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CX Operations: Developing a Customer-Centric Operating Model52m
CX Operations: Developing a Customer-Centric Operating Model
By: Jeannie Walters
Course
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Customer Insights and Consumer Analytics for Organizations: Tools and Analysis1h 8m
Customer Insights and Consumer Analytics for Organizations: Tools and Analysis
By: Chris DallaVilla
Course
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The 10 Pillars of Customer Experience38m
The 10 Pillars of Customer Experience
By: Brad Cleveland
Course
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Getting to deep customer insights3m
Getting to deep customer insights
From: Understanding Customers Using Jobs to Be Done with David Duncan
Video
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Customer insights and analytics3m
Customer insights and analytics
From: Customer Insights and Consumer Analytics for Organizations: Concepts
Video
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Business Development Foundations: Researching Market and Customer Needs1h 1m
Business Development Foundations: Researching Market and Customer Needs
By: Lisa Earle McLeod and Elizabeth (McLeod) Lotardo
Course
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How to Create Great Customer Experiences35m
How to Create Great Customer Experiences
By: Sam Stern
Course
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A Beginner's Guide to Writing User Stories43m
A Beginner's Guide to Writing User Stories
By: Dylan Jensen and Madecraft
Course
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Understanding Customers Using Jobs to Be Done with David Duncan1h 25m
Understanding Customers Using Jobs to Be Done with David Duncan
By: David Duncan
Course
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Analyze customer price sensitivity6m
Analyze customer price sensitivity
From: Strategic Pricing for Products and Services
Video
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Insights and understanding3m
Insights and understanding
From: Customer Insights and Consumer Analytics for Organizations: Concepts
Video
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Tackling Intense Customer Service Moments38m
Tackling Intense Customer Service Moments
By: Afton Howard and Madecraft
Course
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Customer segmentation with qualitative insights5m
Customer segmentation with qualitative insights
From: Market Research: Qualitative
Video
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Configuring insights and alerts in GA44m
Configuring insights and alerts in GA4
From: Advanced Google Analytics 4 (GA4)
Video
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Analytical reasoning3m
Analytical reasoning
From: Customer Insights and Consumer Analytics for Organizations: Concepts
Video
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Eight steps to customer journey maps4m
Eight steps to customer journey maps
From: Customer Experience (CX) Strategy: How to Design an Organizational Approach
Video
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Using analysis to gain insight3m
Using analysis to gain insight
From: Using Customer Surveys to Improve Service
Video
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Create, communicate, and capture value3m
Create, communicate, and capture value
From: Pricing Strategy: Value-Based Pricing
Video
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Strategic Content Marketing: Attract, Engage, and Retain1h 11m
Strategic Content Marketing: Attract, Engage, and Retain
By: Madecraft and Kelli Schutrop
Course
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Earn Customer Trust and Cultivate Lasting Relationships1h 6m
Earn Customer Trust and Cultivate Lasting Relationships
By: Ilenia Vidili
Course
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Insights with storytelling techniques4m
Insights with storytelling techniques
From: Sales: Closing a Complex Sale
Video
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Insights to Outcomes: Audience Analysis for Better Customer Relationships13m
Insights to Outcomes: Audience Analysis for Better Customer Relationships
By: Jessica Stampe and Madecraft
Course
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Explore customer behavior with Power BI4m
Explore customer behavior with Power BI
From: Customer Insights and Consumer Analytics for Organizations: Tools and Analysis
Video
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Researching the psychographic profiles of your customers4m
Researching the psychographic profiles of your customers
From: Marketing: Customer Segmentation
Video
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Creating a customer-centric compass3m
Creating a customer-centric compass
From: Driving Business Growth Through Customer-Centricity
Video
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Using insight to improve service2m
Using insight to improve service
From: Using Customer Surveys to Improve Service
Video
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How to identify and segment your customers2m
How to identify and segment your customers
From: Social Media Marketing: Strategy and Optimization
Video
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Explore techniques to surface rich customer insights4m
Explore techniques to surface rich customer insights
From: Public Relations (PR) Foundations
Video
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Use insight to create a connection3m
Use insight to create a connection
From: B2B Marketing Foundations
Video
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CX in market segmentation3m
CX in market segmentation
From: Customer Experience (CX) Strategy: How to Design an Organizational Approach
Video
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Insights are the foundation2m
Insights are the foundation
From: Marketing Foundations: Customer Decision Journey
Video
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Using Google Trends to find market trends and customer insights3m
Using Google Trends to find market trends and customer insights
From: Building an Integrated Online Marketing Plan
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Boost the strategic value of customer service3m
Boost the strategic value of customer service
From: Customer Experience Leadership
Video
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Summarize customer meeting findings1m
Summarize customer meeting findings
From: Product Management First Steps
Video
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The 10 Essentials of Influence and Persuasion41m
The 10 Essentials of Influence and Persuasion
By: Steve Martin
Course
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Mapping a customer's journey2m
Mapping a customer's journey
From: UX Research: Mobile Diary Studies
Video
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Text analysis on customer reviews using auto insights7m
Text analysis on customer reviews using auto insights
From: Learning H20.ai
Video
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Leveraging sales insights to discover new customer needs2m
Leveraging sales insights to discover new customer needs
From: Sales Strategies for an Economic Downturn
Video
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How to interview a customer5m
How to interview a customer
From: Understanding Customers Using Jobs to Be Done with David Duncan
Video
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Customer Service: Managing Customer Feedback55m
Customer Service: Managing Customer Feedback
By: Brad Cleveland
Course
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Innovative Customer Service Techniques43m
Innovative Customer Service Techniques
By: Jeff Toister
Course