From the course: Negotiation Foundations

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Deepening your knowledge

Deepening your knowledge

- When I'm teaching negotiation, no matter if it's an online course or an in-person workshop, I almost always pair people up in a role-play scenario in the very beginning, before I define and explain the skills, like anchoring, framing, asking diagnostic questions or labeling and mirroring, and I give them one direction, find your way to agreement. With little or no conscious negotiation chops or preparation, what always amazes me is how people naturally use interest-based negotiation strategies and tactics. Sure, they might start out trying to win and overuse persuasive argumentation that can convince their partner to see things their way, but they quickly realize that it's getting them nowhere and they start getting curious. They start to collaborate. And I say this because you have everything you need to have a successful problem solving, value-creating conversation right now. All that's missing is practice, and my…

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