From the course: Business Analysis Techniques for Business Transformation
Unlock the full course today
Join today to access over 23,200 courses taught by industry experts.
Business process analysis the right way
From the course: Business Analysis Techniques for Business Transformation
Business process analysis the right way
- What is the first thing that comes to your mind when I say business transformation? Perhaps you're thinking of business roles in the day-today operations of an organization or current as a state versus a 2B solution. Or you're thinking of business process maps and diagrams. And you'd be right for all of the above, but especially business processes. Understanding the business processes is vital when it comes to business transformation. If we want to understand how an organizational function operates, we look at the processes. If we want to understand if changes are possible in an organizational context, we need to understand the processes. How do you know what to look for? Where are the processes and how do they get transformed? Now, the first thing is to align on a naming convention. This comes from years of experience as a management consultant where different organizations have all got their own way of calling…
Practice while you learn with exercise files
Download the files the instructor uses to teach the course. Follow along and learn by watching, listening and practicing.