Senior Manager, IT Risk – Issues Management

Job Summary

Job Description

What is the opportunity?

The Senior Manager, IT Risk – Issues Management for RBC Bank is responsible for the management of a first line of defense (1LoD) technology issues management program. This role functions within the RBC Bank Office of Technology Risk & Controls team which holistically is responsible for establishing, enhancing and sustaining an effective Risk and Control environment for IT in accordance with RBC Bank’s IT Risk Management Frameworks/Policies/Standards and US Regulatory Compliance. The role will work with 1LoD Technology leaders and support partners to ensure technology issues are identified, risk assessed and managed through resolution. Additionally, this role will provide leadership though enhanced reporting and control reviews to ensure sustainability.

What will you do?

• Identify, document and risk assess technology issues in alignment with risk standards and processes and ensure risk issues are aligned to technology standards, applications/suppliers, and compensating controls
• Develop risk remediation plans to mitigate risk within risk tolerance and analyze root cause
• Develop and maintain robust relationships across all three lines of defense supporting technology risk
• Provide executive level reporting on issues metrics and overall themes to management committees
• Manage and report Key Risk Indicators (KRIs) for IT Findings that are impactful to RBC Bank
• Review closure evidence for remediation to ensure risk has been mitigated in accordance with commitments
• Escalate at-risk and overdue IT issues to leadership for awareness and action
• Develop and lead awareness sessions for IT risk identification to technology teams
• Serve as a subject matter expert for issues management processes and provide support for technology risk assessments
  
  

What do you need to succeed?

Must-have

• 5 years of Technology Risk experience
• 4 years in the financial services or other regulated industries
• 5-7 years of experience in a risk and control function such as risk management, internal audit, compliance
• Bachelors degree or equivalent experience
  
  

Nice-to-have

• CISM, CRISC, CISSP, or similar industry-recognized risk certification
• Prior experience working in a bank
  
  

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
• Continued opportunities for career advancement
• World-class sales training, coaching, and development opportunities
• Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
• Opportunity to achieve great success and grow your career with RBC
  
  

Job Skills

Atlassian Confluence, Business Continuity Disaster Recovery, Communication, Cyber Security Management, Information Technology Project Management, Microsoft Excel, Microsoft Power BI, Operational Delivery, Problem Management, Process Management, Risk Management, Technology Risk

Additional Job Details

Address:

8081 ARCO CORPORATE DRIVE:RALEIGH

City:

Raleigh

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-07-10

Application Deadline:

2024-08-02

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/span>