General Job Summary: The Patient Care Coordinator is responsible for insuring the physician’s plan of care is accurately completed in a timely manner. Duties include coordinating and insuring completion of the referrals with physicians, hospitals and other community services, scheduling patients for follow-up visits, assisting patients with questions and concerns related to delivery system access.
Primary Job Responsibilities/Tasks may include, but not limited to:
(This is a full time position that will support our team at Huntersville Monday to Friday 8 am to 5 pm)
Patient Coordination responsibilities include:
Obtains ancillary results on all physician orders in a timely manner
Obtains referring provider clinic notes on all referred patients in a timely manner
Responsible for obtaining and documenting authorization requirements from insurance carriers for any scheduled referrals/procedures
Work at different Tryon office locations as needed
Monitor and check assigned Athena boxes and other assigned boxes for coverage
Other duties as assigned
Clinic Support responsibilities include:
Assembles patients’ health information including patient symptoms and medical history, exam results, X-ray reports, lab tests, diagnoses, and treatment plans
Ensures all related reports, labs and demographics are sent to the outside facility prior to their appointment
Reviews to ensure all forms are completed, properly identified, and signed and that all necessary information in the EHR
Communicates as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information