Operations Coordinator
Operations Coordinator
Swift Transportation
Phoenix, AZ
See who Swift Transportation has hired for this role
Description
Position at Swift Transportation
Accelerate your Career!
At Swift, our greatest asset is OUR PEOPLE! We strive to be the best and give our best every day. We are passionate about learning and cultivating an environment of safety, honesty and mutual respect. We are a family where everyone has a voice and plays an essential role in our overall success and the success of our drivers. Your voice and perspective matter at Swift Transportation. We understand that you are the subject matter expert, and we trust you to ideate and execute those ideas based on the best interest of the company.
Be a part of something bigger. Be a part of the #1 full truckload carrier in the nation. Be a part of Swift Transportation.
What we offer:
Our Operations Specialist provides drivers with necessary support due to absence, or during evening and/or weekend hours so that drivers can deliver loads safely and on time.
Qualifications: What you need to bring
Position at Swift Transportation
Accelerate your Career!
At Swift, our greatest asset is OUR PEOPLE! We strive to be the best and give our best every day. We are passionate about learning and cultivating an environment of safety, honesty and mutual respect. We are a family where everyone has a voice and plays an essential role in our overall success and the success of our drivers. Your voice and perspective matter at Swift Transportation. We understand that you are the subject matter expert, and we trust you to ideate and execute those ideas based on the best interest of the company.
Be a part of something bigger. Be a part of the #1 full truckload carrier in the nation. Be a part of Swift Transportation.
What we offer:
- Competitive starting salary commensurate with experience and geographic location.
- Potential bonus pay based on company performance.
- Opportunities to volunteer and give back to local communities.
- Comprehensive Benefits Package which includes:
- 401(K)
- Medical, Dental, Vision, Disability, Supplemental and Life Insurance
- Paid Time Off
- Employee Stock Purchase Plan
- Pet Insurance
- Employee Assistance Program
- Wellness Program
- Paid Training
Our Operations Specialist provides drivers with necessary support due to absence, or during evening and/or weekend hours so that drivers can deliver loads safely and on time.
- Respond to drivers needs and questions regarding schedule, loads, paperwork etc.
- Dispatch drivers on pre-planned loads and complete all corresponding data entry and/or paperwork.
- Resolve load targets and work with appropriate parties to address customers' special needs/requests as it relates to load planning and/or on-time delivery.
- Monitor assigned loads and appropriately document issues and/or resolutions and/or escalations.
- Hand off appropriate information to next shift.
- Promote driver safety at all times.
- Proactively work to assist others in achieving the organization's objective.
Qualifications: What you need to bring
- Previous related experience in call center and/or transportation operations preferred.
- High School Diploma or equivalent required.
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Management and Manufacturing -
Industries
Transportation/Trucking/Railroad
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