Slakey Brothers has an immediate need for a HVACTechnical Service Advisorat based out of our branchin Modesto, CA!
ScheduleMonday-Friday 7am-4pm or 8am-5pm.
Full Time - Pay range $67,500-$85,000 based on experience.
Day to Day HVAC Technical Service Advisor Activities
Perform a broad range of equipment support functions and training for Slakey's customers andbranches
Provide customers and Slakey Brothers Team Members with product application, installation, and service training for our major equipment lines
Provide education to all dealers on unitary and ductless products to include: product feature benefits, system matches, application basics, installation best practices, proper startup, and service
Develop and deliver instructional classes, presentations, and videos to assist new and existing dealers.
Provide technical field support assistance for Slakey Brothers customers
Provide parts research assistance, accessory, and functional parts stock suggestions
Skills And Qualifications
Completion of a 2-year college degree in technical studies or equivalent work experience
Five years of related work experience and excellent knowledge of HVAC industry
Excellent driving record
Able to travel as required with extended overnight stays
Demonstrated ability to manage details and meet deadlines with 100% accuracy
Customer service-oriented approach, responds to requests with a sense of urgency
Strong attention to detail, excellent time management and organizational skills
Proactive, self-motivated, able to recognize issues and resolve or escalate appropriately
Ability to use tact and diplomacy in sensitive situations
Recognizes when to use a formal or informal approach, good at crafting a solution rather than simply saying “no”
Excellent presentation and communication skills
Able to operate a personal computer, calculator, other office machines, and proficient in MS Office products (Outlook, Word, Excel, PowerPoint)
Able to work sitting or standing and to move freely throughout our facilities
Able to lift and carry equipment and supplies on a frequent basis
About Slakey Brothers
Slakey Brothers, established in 1939, is a wholesale distributor of Heating, Ventilation & Air Conditioning (HVAC) and Plumbing dedicated to providing the best service and value to our Customers in Northern & Central California, Western Nevada and Southern Oregon.
Slakey Brothers’ Mission:“Provide all of our customers with quality products and services the first time, every time, and to provide all Team Membersopportunity and job satisfaction.”
Perks/Company Culture
Paid on the job training – including material handling equipment such as forklifts, order pickers and pallet jacks
Clean, safe, and well-organized warehouse facilities
Team Member appreciation days
Essential business – able to remain fully operational during pandemic lockdown periods
Promotional opportunities
Our comprehensiveBenefits Packageincludes:
Healthcare coverage of medical, dental and vision available 1st of the month following date of hire
Paid time off including vacation, sick leave, and holidays
Generous discretionary Profit Sharing
401(k) Retirement Plan
Tuition reimbursement for 2-year and 4-year degree programs for Team Members
Post high-school scholarship opportunity for Team Member’s children
Employee Assistance Program
For an opportunity to join our winning team,apply online at Slakey.com/Careers!
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Business Development and Sales
Industries
Internet Publishing
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