Job Title: Bilingual Customer Support Representative (English and Spanish)
Job Duration: 12 Months contract on W2
Job Location: Toledo, Ohio 43659
Note: US Citizenship or Perm Residents is required for this position
Job Description
Full time hours are normally 40 hours per week. Qualified candidates must be flexible and available to work daily varying schedules between 8am-6pm, no exceptions.
Required to attend ~ 4 week instructor led training Monday through Friday in the office.
Hybrid Schedule: In Office: Tuesday, Wednesday, and Thursdays - After training
Opportunities exist to work over-time based on business need.
Schedules will fluctuate within this time frame based on business demand.
Candidates Should Have The Following Skills And Education
High School Diploma or equivalent
Prior customer facing role or call center experience desired
Customer and team focused
Excellent verbal and written communication skills
Able to work in multiple internet-based systems
Must be able to learn quickly and be computer/tech system savvy
At least one year work experience in a customer facing environment
Position will answer emails, chats and calls from 1-800- GET PINK (Roofing, and General Services)