Provides technical guidance and is responsible for establishing the direction for maintenance, standards, life-cycle management, design and implementation approaches for the Network and Security Infrastructure. Creates, evaluates and implements plans and design proposals for high impact IT solutions and their use involving leading edge technologies and methods considering key factors such as their long-term effectiveness (service delivery and cost), practicality, technical limitations, criticality, and coordinates with Headquarters. Leads or contributes to designs applied to all aspects of network and/or related infrastructure prototypes and eventual implementation. Performs work of high complexity and derives logical processes based on technical platforms. Engages in performance/integration testing, problem analysis, business and technical analysis.
Essential Functions:
Technical Skill (75%)
Configures corporate network architecture to meet company specific goals
Installs and configures key network hardware (switches, routers, firewalls etc.)
Investigates and solves various network issues that impact end user performance and production performance
Maintains and configures the telecommunications network (VoIP telephone system and network integration)
Designs and performs various network upgrades including projects involving cooperation from ISP (Internet Service Provider)
Maintains and supports the wireless network infrastructure
Maps and documents network architecture
Monitors and troubleshoots wide area network issues between internal and external
Maintains monthly service charges for network-based services
Installs and maintains network security systems that monitor and protect the corporate network from threats
Provides an immediate response to internal network threats including suspending service and responding directly to security violators
Manages and troubleshoots VPN access for internal employees and remote subsidiary sites
Administers the Network Access Control System to block unauthorized attempts to access the network
Administers web filters to block and log access to dangerous and prohibited web sites
Manages Endpoint Protection Security and internal users' rights (USB, CD, Video Conferencing)
Interfaces with HQ to resolve large scale service issues and outages of the infrastructure
Other Duties as required
Project Management (25%)
Plan a large portfolio of projects, tasks, issues and systems
Plan projects from initial requirement stage on through completion stage, ensuring appropriate documentation and completion
Conduct/Lead formal project meetings with team, other departments, and customers
Supervisory Responsibilities:
None - however determines methods and procedures on new assignments and may coordinate activities of other personnel much like a Team Lead does.
Decision Making / Discretion:
Follows management direction, adheres to Change Management policies and custodians resources responsibly. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise.
Results:
The ability to exercise independent judgment is essential.
Strategy Development:
Essential to the development of technical strategy and achievement of business results.
Education / Certifications:
Bachelor’s degree in Information Technology majors or similar is preferred.
Cisco Certified Network Associate (CCNA) or higher certification is preferred.
Experience/ Skill Requirements:
At least 5-8 years of experience as primary administrator for Network Infrastructure
Understanding of TCP/IP and LAN/WAN networking principles for wired and wireless technologies
Knowledge of Cisco hardware and network operating system configuration (IOS, IOS-XE, etc.)
Knowledge of routing protocols including EIGRP, OSPF, and BGP
Knowledge of other network protocols including STP, ARP, HSRP, etc.
Basic understanding of security technologies and concepts including firewalls, IPS, and VPNs
Knowledge of Windows operating systems including installation and maintenance
Knowledge of computer and server hardware
Strong problem-solving and analytical skills
Excellent organizational and planning skills
Good written and verbal communication skills.
Office Environment / Physical Requirements:
While performing the duties of this job, the employee will occasionally be required to stand, walk, sit, climb stairs, balance, stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
Tools and Equipment:
Employee must be able to use a telephone, computer, keyboard, printer, copy machine, fax machine, Microsoft Word, Excel and PowerPoint.
Travel:
Some travel is required to other CBU's and Affiliates. Travel involves day trips to customers sites. Overnight trips are occasional. Some international travel may be required.
Salary Range: $90,000 to $108,500/yr. (Depending on Experience).
Benefits: Spectacular package includes but is not limited to an affordable Cigna PPO (medical/dental); a vision plan; 401k match and generous PTO.
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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