About
First and foremost, I love helping people. As a management consultant, I enjoy helping…
Articles by Will
Activity
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Come check out our 3 great Vets on T.A.P. networking events for November! 11/2: Mini Bar Donuts, 9-11 a.m. 11/6: 2025 Event Planning session at…
Come check out our 3 great Vets on T.A.P. networking events for November! 11/2: Mini Bar Donuts, 9-11 a.m. 11/6: 2025 Event Planning session at…
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Due to the pending arrival of Hurricane Milton, Vets on T.A.P. is cancelling our October 9th event at Legacy Ale Works. Our next event will be on…
Due to the pending arrival of Hurricane Milton, Vets on T.A.P. is cancelling our October 9th event at Legacy Ale Works. Our next event will be on…
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Excited for this opportunity! Jennifer Ralston | Christopher Levine | Sonephet Victor Vichith | Nathan Mitchell | Robert Keene | Holly Showalter…
Excited for this opportunity! Jennifer Ralston | Christopher Levine | Sonephet Victor Vichith | Nathan Mitchell | Robert Keene | Holly Showalter…
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Experience
Education
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Naval Postgraduate School
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• Areas of focus: Project Management, Capability Engineering, System Architecting, System Design, System Integration & Development, System Test & Evaluation, and Human Systems Integration
• Thesis Topic: Implications of Using Computer Based Training on the AN/SQQ-89(V) Sonar System: Operating and Support Costs -
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Areas of focus:
- Dynamics of customer-focused roles.
- Customer engagement process, from pre-sale to post-sale and retention to growing account.
- Customer Lifecycle.
- Customer-focused roles
- Approaches to Customer Success
- Internal and external strategies to manage Customer expectations and outcomes
- Responsibilities of Customer Success; Consulting, Selling and Analyzing
- Daily activities for a salesperson.
- How to translate quarterly requirements into a…Areas of focus:
- Dynamics of customer-focused roles.
- Customer engagement process, from pre-sale to post-sale and retention to growing account.
- Customer Lifecycle.
- Customer-focused roles
- Approaches to Customer Success
- Internal and external strategies to manage Customer expectations and outcomes
- Responsibilities of Customer Success; Consulting, Selling and Analyzing
- Daily activities for a salesperson.
- How to translate quarterly requirements into a day-to-day plan. -
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• Degree overview: A business program with insight into finance, logistics, economics, and law through the lens of the global economy, and shipping and transportation industries.
• Areas of focus: Accounting, Marketing, Economics, Admiralty Law, Business Law, Logistics, Supply Chains, Risk Management, Operations, Marine Insurance, Import/Export, and Business.
Licenses & Certifications
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OSHA 10-Hour
Occupational Health and Safety Administration
Issued -
LEAN Continuous Improvement - 8 Wastes, Value Stream Mapping, A3, Kaizen, 5S
VETERANS TRANSITION SUPPORT
Issued -
NAVSEA Backfit Reliability-Centered Maintenance (RCM Level 1)
Defense Acquisition University
Issued Expires
Publications
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IMPLICATIONS OF USING COMPUTER-BASED TRAINING ON THE AN/SQQ-89(V) SONAR SYSTEM: OPERATING AND SUPPORT COSTS
Naval Postgraduate School
The U.S. Navy transitioned to Computer-Based Training (CBT) in A and C schools in 2003 after a 2001 Revolution in Training report claimed that the Navy would realize savings in cost and training time without negatively affecting the quality of sailors arriving to the Fleet. This thesis analyzes Operating and Support (O&S) cost data for the AN/SQQ89(v) sonar system to determine whether the transition to CBT contributed to increased Fleet maintenance costs. Determining how actions to change one…
The U.S. Navy transitioned to Computer-Based Training (CBT) in A and C schools in 2003 after a 2001 Revolution in Training report claimed that the Navy would realize savings in cost and training time without negatively affecting the quality of sailors arriving to the Fleet. This thesis analyzes Operating and Support (O&S) cost data for the AN/SQQ89(v) sonar system to determine whether the transition to CBT contributed to increased Fleet maintenance costs. Determining how actions to change one aspect of a system affects other areas of the system will provide insight for future decisions affecting O&S cost, system life cycles, and Fleet material readiness. The results of this thesis show that the conversion to CBT was not the sole contributing factor to increased Fleet maintenance costs or degraded Fleet material readiness. Changes to the Navy’s training, maintenance, and manning programs during the early 2000s were all contributing factors.
Honors & Awards
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President's Gold Volunteer Service Award
Office of the President of the United States
Volunteer service and leadership award.
Recommendations received
3 people have recommended Will
Join now to viewMore activity by Will
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🔔🔔 🔔🔔 🔔🔔. Strike Group EIGHT, ARRIVING!” It’s always a pleasure when the Commander visits his team to highlight crew performance and mission…
🔔🔔 🔔🔔 🔔🔔. Strike Group EIGHT, ARRIVING!” It’s always a pleasure when the Commander visits his team to highlight crew performance and mission…
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This is Dark Sails Czech Lager, a collaboration between Legacy Ale Works and Vets on T.A.P. Derick Marken and I got to go over to Legacy in July to…
This is Dark Sails Czech Lager, a collaboration between Legacy Ale Works and Vets on T.A.P. Derick Marken and I got to go over to Legacy in July to…
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Free career events for job seekers AND employers … … it’s what we do! Come speak with BankOZK and 5 other employers TODAY, from 10 AM until 1…
Free career events for job seekers AND employers … … it’s what we do! Come speak with BankOZK and 5 other employers TODAY, from 10 AM until 1…
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Join Vets on T.A.P. tonight at King Maker Brewing and get some networking in before the big rains come tomorrow!
Join Vets on T.A.P. tonight at King Maker Brewing and get some networking in before the big rains come tomorrow!
Shared by Will Gibson
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What an incredible week in DC! I had the honor of attending the Our Military Kids Ovation to celebrate 20 years of their mission supporting the…
What an incredible week in DC! I had the honor of attending the Our Military Kids Ovation to celebrate 20 years of their mission supporting the…
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We are thrilled to announce a significant contract with the Bold New City in the Bold New South. This opportunity aligns perfectly with our vision to…
We are thrilled to announce a significant contract with the Bold New City in the Bold New South. This opportunity aligns perfectly with our vision to…
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