Larry Weber

Marketing has been transformed in the last 5 years by a portfolio of powerful new digital tools and practices. The tools and trends are powerful, but complex and overwhelming to many marketers. This book explains how to make sense of it all: Big data, social communities, marketing automation, software integration, ubiquitous mobile and tablet technology, location-based services, design thinking, digital loyalty programs, rich content, blending new and traditional media, marketing attribution… Show more

Marketing has been transformed in the last 5 years by a portfolio of powerful new digital tools and practices. The tools and trends are powerful, but complex and overwhelming to many marketers. This book explains how to make sense of it all: Big data, social communities, marketing automation, software integration, ubiquitous mobile and tablet technology, location-based services, design thinking, digital loyalty programs, rich content, blending new and traditional media, marketing attribution analysis, and more. These trends and tools are drawing businesses and consumers closer together, mashing up long-held marketing and advertising roles, and transforming a formerly passive and transaction-oriented customer relationship into a participatory engagement that is meaningful, productive, and profitable for both sides. This book explains the brave new world of digital marketing and how to achieve exceptional customer engagement, improved targeting and positioning, and essential innovation faster than your competition. Show less

This paper provides a framework for businesses to create a digital strategy and develop an enterprise-wide engagement capability. It then uses specific examples drawn from a variety of industries to illustrate how marketing, customer service, product development and human resources can harness social platforms to build deeper customer relationships, innovate new products and services, and attract and retain talent.

Put digital business strategy at the center of your business
Welcome to the social media age. Although its impact was first felt in the marketing department, the social web is spreading across all business functions, impacting the way they communicate, operate, organize, and create value. A comprehensive digital strategy is essential for businesses hoping to build this new form of competitive advantage.

Everywhere explains how to put your digital strategy at the center of how your… Show more

Put digital business strategy at the center of your business
Welcome to the social media age. Although its impact was first felt in the marketing department, the social web is spreading across all business functions, impacting the way they communicate, operate, organize, and create value. A comprehensive digital strategy is essential for businesses hoping to build this new form of competitive advantage.

Everywhere explains how to put your digital strategy at the center of how your organization communicates, operates, organizes itself, and creates value.
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Words really can hurt you; here's how to influence the conversation and counter the attacks.
In today's wired world, business reputations are built and destroyed online. Blogs, citizen journalism, and instant information have made the consequences of a bad reputation more devastating than ever. Though it may be intangible, a good reputation online is your company's most valuable corporate asset. It builds customer loyalty, helps attract talent, and earns shareholder confidence—and that leads… Show more

Words really can hurt you; here's how to influence the conversation and counter the attacks.
In today's wired world, business reputations are built and destroyed online. Blogs, citizen journalism, and instant information have made the consequences of a bad reputation more devastating than ever. Though it may be intangible, a good reputation online is your company's most valuable corporate asset. It builds customer loyalty, helps attract talent, and earns shareholder confidence—and that leads to better bottom lines and bigger profits.

Until now, there's been no straightforward guidebook on building your online reputation and keeping your brand message intact. In Sticks and Stones, PR guru Larry Weber gives you the rules and tools you need to build and safeguard your company's online presence.

Weber explains the important concept of online equity—the sum total of the positive impressions that your company or product makes on customers, communities, and stakeholders. The bigger your supply of online equity, the easier it will be for you to overcome negative impressions—whether they come from news sources, bloggers, or anyone else online. Sticks and Stones shows you how to build reputation equity through online publicity, organizational moral purpose, and strong business relationships.
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Marketers must look to the Web for new ways of finding customers and communicating with them, rather than at them. From Facebook and YouTube to blogs and Twitter, social media on the Internet is the most promising new way to reach customers. Marketing to the Social Web, Second Edition helps marketers and their companies understand how to engage customers, build customer communities, and maximize profits in a time of marketing confusion. Author and social media guru Larry Weber describes newly… Show more

Marketers must look to the Web for new ways of finding customers and communicating with them, rather than at them. From Facebook and YouTube to blogs and Twitter, social media on the Internet is the most promising new way to reach customers. Marketing to the Social Web, Second Edition helps marketers and their companies understand how to engage customers, build customer communities, and maximize profits in a time of marketing confusion. Author and social media guru Larry Weber describes newly available tools and platforms, and shows you how to apply them to see immediate results and growth. Show less

What's the difference between CEOs like Lou Gerstner of IBM and Larry Ellison of Oracle? Between basketball coaches Phil Jackson and Bobby Knight? Or media entrepreneurs Oprah Winfrey and Rupert Murdoch?

Gerstner, Jackson, and Winfrey are provocateurs, leaders who are successful not just because they have built a company or an organization, but because they have created a community. Provocateurs are changing both the form and the content of leadership and are in sync with a world being… Show more

What's the difference between CEOs like Lou Gerstner of IBM and Larry Ellison of Oracle? Between basketball coaches Phil Jackson and Bobby Knight? Or media entrepreneurs Oprah Winfrey and Rupert Murdoch?

Gerstner, Jackson, and Winfrey are provocateurs, leaders who are successful not just because they have built a company or an organization, but because they have created a community. Provocateurs are changing both the form and the content of leadership and are in sync with a world being turned upside down by technology, the global economy, and the social landscape.

Success has traditionally been based on command and control, and the model for many leaders was the general who marshaled people and resources to get the product out the door and onto the shelf.

Early in his career, Larry Weber had the opportunity to meet or work with people like Mitch Kapor, the founder of Lotus, and Steve Jobs, the cofounder of Apple. He saw that they were more like the leaders of rock bands (or the directors of theater groups or circus ringmasters), who encourage innovation and individuality. A rock band does have a leader-think of Mick Jagger and the Rolling Stones-but one who promotes the group and encourages individuality. And when a rival band comes to town, it's not cause for head-to-head competition but an opportunity to increase the size of the pie by creating more fans, or customers, for their genre of music.

Provocateurs think and act differently because they put the customer at the center of everything. Show less

About Market Edge with Larry Weber

Business is changing, and new marketing avenues are opening up every day. WebmasterRadio.FM presents a show that brings you the innovators and trendsetters taking us to a new age of marketing, media and social business strategy. Get ready to hear perspectives on technology and integrated communications that will help you gain insight into the unique opportunities and challenges facing marketers and brands today.