Sandra K.

Treat this like any other conflict within a team... 1. Acknowledge - Development and QA teams have different perspectives and friction is common. Acknowledge the friction, confirm understanding of the root concern, and move forward with a positive perspective. 2. Focus On Shared Goals- Remind both teams the common goal is to deliver an exceptional product with the highest quality. Both teams are invested in this common goal. 3. Next Actionable Steps- - Foster shared vision and ownership with a "we and together" culture. - Offer solutions such as paring developers and testers early in the dev cycle, and train developers in testing principles. - Foster clear and transparent communication.

Start by - Building a culture of continuous improvement within the team. Proactively address quality concerns to deliver high-value increments on time. - Prioritizing quality throughout the sprint in every phase of the delivery cycle. Execute by - Ensuring a clear understanding of requirements. - Implementing code reviews and early testing. Ideally, Dev & QA collaborate on TDD or ATDD strategies to enable efficient early testing. - Optimize manual testing for unit and integration testing of new features and leverage automation for regressions to find defects early in the delivery cycle. - Continuously improving the tools and practices that increase the efficiency of resources on the team yield measurable results.