Richard Schuman

Hot take! Ever feel like presales and #solutionsengineers build all the trust and magic, only to see it vanish after the deal closes? 🙈 We’re talking dropped handovers, lost relationships, and missed opportunities. BUT what if #presales and solutions engineers followed the whole customer journey? Game-changer, right? 🎯 Wanna hear more? Dive into this juicy convo with Sara Jones where we spill the tea on the evolving role of presales and solution engineers in the era of AI-led-Sales, and how to keep that magic and trust strong even post-win! #WintageClubConversations #presalesteam #solutionsteam #customerjourney

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Ready to boost your field service operations? Dive into our blog post to learn why mobile technology is crucial for success. Explore 6 tips for enhancing field-to-office connectivity and improving operational efficiency: https://lnkd.in/gii7eGTM #ContractorSoftware #FieldServiceManagement #FieldServiceInnovation #FieldServiceSoftware #MobileApp #ContractorManagement

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In an exclusive article for Field Technologies Online, Tim Kennedy - Senior Vice President at Innover, outlines how field service providers can leverage right technologies to transform their cost centers into profit engines. He emphasizes that advanced technologies like automated scheduling algorithms, self-service apps, augmented reality, and generative AI can empower these organizations to boost efficiency, accelerate productivity and slash costs - ultimately driving profitability and better CX. Read on: https://lnkd.in/g4-Dixvt #Innover #customerexperience #augmentedreality #technologies #generativeai

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Artificial intelligence is beginning to play a big role in developing new crop varieties and improving food processing and safety. Read on to learn how UC Davis leverages AI to support decisions throughout the complex food system. #iworkforComcast #FoodIndustry #ArtificialIntelligence #CropVarieties https://lnkd.in/gxhcMF9A

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And here we go— the only thing hotter than 105-degree desert temps this week is the energy and excitement of #CCWVegas! Team Acqueon is here in numbers; send me a message if you want to meet up with me or my team this week. There's a reason why Acqueon is the Revenue Execution Platform platform used and trusted by the nation's (and world's) top: <> banks & credit unions <> insurance companies <> auto-finance lenders <> healthcare systems <> children's hospitals <> government agencies <> energy & utilities <> higher eds <> B2C consumer goods brands It's because the power and ROI of proactive, orchestrated, omnichannel consumer engagement is proven. And *profound*. #RevenueExecutionPlatform #outbound #CCaaS #ContactCenter #consumerengagement #CX #collections #outboundsales #patientengagement #memberengagement Ashish Koul Nick Adams Ross Daniels Chris Swan Lauren Smith Manu Yegnaraman Biji Thomas

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We recently caught up with Technical Sales legend Bill Balnave on V5: 💡 Why less is more with demos 💡 Starting a new journey with Mezmo 💡 Preparing SEs to own a broader, more prominent role at the forefront of GTM and customer lifecycle operations Take 5 with Bill 👇 And be sure to check out the Six Habits Framework & Certification(Tech Sales Advisors Tech Sales Mastery)

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Explore the New Era of Cloud-Based Contact Centers! https://bit.ly/3QEnvPi Cloud-based contact centers are shaping the future of customer interactions. Discover how technology drives better service and efficiency. #CustomerService #AI #CX #Cloud

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