Marty Pavlik

This healthcare industry companion to the annual KPMG US Customer Experience Excellence report, with additional research from Press Ganey, looks at patient experience rankings for US healthcare organizations, with insights on achieving patient experience excellence. https://bit.ly/46Zdhjj

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Anyone ready to take Demand Planning, IBP/S&OP, inventory management to the next level should really consider this amazing course. Most companies do not leverage this strategic planning technique very well, if it all. Indeed it can be the difference between playing chess or checkers especially as many of you are headed into "annual planning season."

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Want to know more about how to leverage process to drive success in your enterprise-wide transformation? Check out my discussion with Caspar Jans and Dr. Russell Gomersall of the BPM360Podcast. We went almost a full hour and covered a wide range of topics on how process is the key to unlocking operational excellence in your organization.

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While generations before them value flexibility; Gen Z seeks stability. How do these differences play out in the “great debate” on hybrid, remote, or in-office work models? Is your organization adapting to meet the needs of all generations? Uncover the trends shaping the office space in our latest article: #workplacetrends #HybridWorkplace #Realpoint

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🤖 In the newest edition of Opportunity (In)sight, Ron Walker delves into how GenAI is revolutionizing service delivery. Learn how leveraging advanced technologies leads to successful business outcomes. Subscribe to stay ahead with the latest insights: https://bit.ly/3SXI5LP #GenAI #BusinessInnovation

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My colleague Gabe Knapp looks at how Generative AI is helping organizations improve efficiency and ROI across industries. He uncovers three strategies for marketing leaders on how to leverage generative AI to accelerate modern marketing for their businesses: https://owy.mn/3Wfy8LI #B2B #GenAI

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📢Just published: "Leveraging a Fractional CIO (Chief Information Officer) for Success." 📢 In the ever-evolving business world, strategic technology leadership is essential. Not ready for a full-time CIO? Consider a Fractional CIO! 🔍 In this article, we explore: 🔹 What a Fractional CIO is and their distinct advantages 🔹 How they can guide your business toward success through strategic IT leadership 🔹 Key factors to consider when selecting the right Fractional CIO for your unique needs Whether you're a growing startup or an established enterprise, learn how a Fractional CIO can elevate your business. 🔗 Read the full article here: https://lnkd.in/ee4kspYQ #FractionalCIO #ITLeadership #BusinessGrowth #StrategicIT #EpicSolution

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Here's an interesting Alvarez & Marsal article about how advances in #AI and #automation are disrupting traditional outsourcing pricing. With technology allowing businesses to measure and calculate data in real time, there's a case to be made for outcome-based pricing, which is also attractive due to shared risks between the client and the provider. Check out the article below!

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Improved cash flow. Clear financial reporting. $4 million in savings. This isn't just a wish list – it's the reality we helped a networking company achieve after a major divestiture. Read our case study to learn the strategies we used: https://hubs.li/Q02y9WMN0

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A friendly reminder of my article on AI’s power dynamics and regrettable regulatory needs remains a critical read for tech leaders. Don’t miss out, read it here: https://buff.ly/3yfNO8t #AI #CLevel #TechStrategy #Governance

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