Lucy Avetisyan

Lucy Avetisyan, Associate Vice Chancellor and Chief Information Officer at the University of California Los Angeles, is an experienced change leader known for building high-performance teams and achieving results to support the university’s missions of education, research, and service. She is leading the strategy for IT at UCLA — the nation’s number one public university — by overseeing the Digital Campus Road Map, a vision of technology’s role in transforming and improving the constituent… Show more

Lucy Avetisyan, Associate Vice Chancellor and Chief Information Officer at the University of California Los Angeles, is an experienced change leader known for building high-performance teams and achieving results to support the university’s missions of education, research, and service. She is leading the strategy for IT at UCLA — the nation’s number one public university — by overseeing the Digital Campus Road Map, a vision of technology’s role in transforming and improving the constituent experience at UCLA. Under her guidance, IT Services is prioritizing exceptional customer service, employee growth and fulfillment, and the technology enablement of the university’s continued success.

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CIO Award Winner: Lucy Avetisyan, University of California, Los Angeles
When Lucy Avetisyan joined UCLA as CIO in 2020, she faced a tough yet common challenge: decades of distributed decision-making had led to a “lack of clear processes and defined criteria for choosing technology tools” to serve the university’s 46,000 students across 297 degree programs. With 47 separate IT units, only one-third of 950 IT staffers reported to the CIO’s office, and UCLA had been operating without a CIO for… Show more

CIO Award Winner: Lucy Avetisyan, University of California, Los Angeles
When Lucy Avetisyan joined UCLA as CIO in 2020, she faced a tough yet common challenge: decades of distributed decision-making had led to a “lack of clear processes and defined criteria for choosing technology tools” to serve the university’s 46,000 students across 297 degree programs. With 47 separate IT units, only one-third of 950 IT staffers reported to the CIO’s office, and UCLA had been operating without a CIO for almost two years.

But in Avetisyan’s first six months, she conducted 28 listening sessions with 240 campus leaders. In less than two years, she restructured the university for the better with a new Executive IT Governance Board, IT Steering Committee, five domain-specific steering committees, and 32 strategic partners representing academic and administrative units.

With a transparent and equitable approach for vetting and funding technology, Avetisyan is determined to build consensus across a vast organization of disparate stakeholders to ensure that every technology investment meets consistent accessibility, privacy, and data security standards.

Avetisyan ambitious five-year “Digital Campus Road Map,” was finalized in January 2022. The road map outlines six pillars and 28 initiatives to strengthen her institution’s technology foundation and advance UCLA’s mission. Show less