About
I am an Advanced CASAC with over 16 years of experience in substance abuse counseling…
Articles by John
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Who Else is Looking for an Amazing Social Media Coordinator?
Who Else is Looking for an Amazing Social Media Coordinator?
Do you believe your company needs to take social media marketing serious if you want to build an engaged community…
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How Much Longer Will We Stand Aside And Let Insurance Providers Stigmatize Methadone Assisted Recovery.
How Much Longer Will We Stand Aside And Let Insurance Providers Stigmatize Methadone Assisted Recovery.
One of my 'recoveree's (recovery coaching client), the finance department at his methadone clinic, and I have been…
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3 Key Questions Every Recovery Coach Must Answer Before Beginning to Design A Website
3 Key Questions Every Recovery Coach Must Answer Before Beginning to Design A Website
How amazing would it be to have a Recovery Coaching website that convinces those struggling with substance use…
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Addiction Marketing: 5 Ways Your Addiction Blog Connects With Your Community.
Addiction Marketing: 5 Ways Your Addiction Blog Connects With Your Community.
How are you getting along now that Google has temporarily suspended PPC Advertising? Getting on board and creating a…
Contributions
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How can you handle customer feedback that requires follow-up?
Complaint- If its a call you have to listen to whats being said, the tone, the cadence of speech, the emotion in the voice so you can fully understand what the customer needs. Summarize what was told, and then thank the customer for taking the time to call. Ask questions to understand the customer's desires, wants and needs. Then, help the customer resolve the situation. If its via email try to jump on a call,,,If not resolve the complaint the same way. Posi feedback is easy be grateful, thanksful, and respectful of the customer taking their time to acknowledge their gratitude for your service. Be humble and listen to the suggestion without letting your ego interfere. Yeah, it's hard, but listen objectively.
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How can you use active listening to support a peer experiencing grief?
Grief is a complex journey, and your peer's emotions may range from anger to sadness and confusion. By actively listening, you can empathize with their feelings, validate their experiences, and let them know it's okay to feel the way they do. Grief is unique to each person; your role is to provide support, not fix their pain. Always allow the person you working with to become their own best resource.
Activity
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“Youth are not just the leaders of tomorrow—we are the leaders of today.” – Jigme
“Youth are not just the leaders of tomorrow—we are the leaders of today.” – Jigme
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Our North Carolina CADC certification programs are designed for those passionate about helping others. With our online learning platform, you can…
Our North Carolina CADC certification programs are designed for those passionate about helping others. With our online learning platform, you can…
Liked by John Makohen
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Our Florida CAC certification programs are now available online, making becoming a certified addiction counselor easier than ever. With the…
Our Florida CAC certification programs are now available online, making becoming a certified addiction counselor easier than ever. With the…
Liked by John Makohen
Experience
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Education
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Licenses & Certifications
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CASAC
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Issued ExpiresCredential ID 31604
Publications
Recommendations received
7 people have recommended John
Join now to viewMore activity by John
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Our New York, Tennessee, North Carolina, Florida, and Georgia programs meet all state certification requirements. Start your path to becoming a…
Our New York, Tennessee, North Carolina, Florida, and Georgia programs meet all state certification requirements. Start your path to becoming a…
Liked by John Makohen
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At Educational Enhancement, we are committed to raising awareness about the significance of harm reduction and substance use prevention while…
At Educational Enhancement, we are committed to raising awareness about the significance of harm reduction and substance use prevention while…
Liked by John Makohen
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Our Florida CAC certification programs are now available online, making becoming a certified addiction counselor easier than ever. With the…
Our Florida CAC certification programs are now available online, making becoming a certified addiction counselor easier than ever. With the…
Liked by John Makohen
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Our New York, Georgia, Tennessee, North Carolina, and Florida programs are designed to meet state certification standards. Begin your journey to…
Our New York, Georgia, Tennessee, North Carolina, and Florida programs are designed to meet state certification standards. Begin your journey to…
Liked by John Makohen
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Enroll in our New york, Tennessee, North Carolina, Florida, and Georgia programs. Gain the credentials to excel in addiction counseling. Learn more…
Enroll in our New york, Tennessee, North Carolina, Florida, and Georgia programs. Gain the credentials to excel in addiction counseling. Learn more…
Liked by John Makohen
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Addiction isn’t a moral failure—it’s a health issue. Harm reduction is about meeting people where they are, with compassion and empathy. Let’s shift…
Addiction isn’t a moral failure—it’s a health issue. Harm reduction is about meeting people where they are, with compassion and empathy. Let’s shift…
Liked by John Makohen
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Substance Use Counselors: Understanding How the Stages of Change and Motivational Interviewing Work Together You can elevate your approach to Drug…
Substance Use Counselors: Understanding How the Stages of Change and Motivational Interviewing Work Together You can elevate your approach to Drug…
Liked by John Makohen
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Understanding the Impact of Substance Use Counseling and Recovery-Oriented Systems of Care (ROSC) Substance use disorders have far-reaching impacts…
Understanding the Impact of Substance Use Counseling and Recovery-Oriented Systems of Care (ROSC) Substance use disorders have far-reaching impacts…
Liked by John Makohen
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Our online CADC certification programs in Tennessee allow you to become a certified addiction counselor from the comfort of your home. The demand for…
Our online CADC certification programs in Tennessee allow you to become a certified addiction counselor from the comfort of your home. The demand for…
Liked by John Makohen
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Building Resilience as a Drug Counselor: Why It Matters As a drug counselor, you’re on the frontlines of some of the most challenging battles. But…
Building Resilience as a Drug Counselor: Why It Matters As a drug counselor, you’re on the frontlines of some of the most challenging battles. But…
Liked by John Makohen
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Stigma kills, and compassion heals. By embracing harm reduction, we can create a world where those struggling with substance use feel supported, not…
Stigma kills, and compassion heals. By embracing harm reduction, we can create a world where those struggling with substance use feel supported, not…
Liked by John Makohen
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Maintaining Professional Ethical Boundaries in Substance Use Counseling As substance use counselors, maintaining professional ethical boundaries is…
Maintaining Professional Ethical Boundaries in Substance Use Counseling As substance use counselors, maintaining professional ethical boundaries is…
Liked by John Makohen
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Our North Carolina CADC certification programs are designed for those passionate about helping others. With our online learning platform, you can…
Our North Carolina CADC certification programs are designed for those passionate about helping others. With our online learning platform, you can…
Liked by John Makohen
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Every day, harm reduction programs like needle exchanges and naloxone distribution save lives. These practical, compassionate approaches help reduce…
Every day, harm reduction programs like needle exchanges and naloxone distribution save lives. These practical, compassionate approaches help reduce…
Liked by John Makohen
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Aslynn Romano (ÂûDHD Psych NP)
From the ASAN: "The Judge Rotenberg Center (JRC) is an institution in Massachusetts. People with intellectual and developmental disabilities (I/DD), mental health disabilities, and learning disabilities live there. Both kids and adults live at the JRC. Many autistic people live there. Some people at the JRC are forced to wear an electric shock device. This device is used to punish the person wearing it. The device punishes people by giving them electric shocks. These electric shocks are very painful. The JRC shocks people for small things like refusing to take off their jackets or stimming. People with disabilities and our allies have been fighting to stop the JRC. We want to stop people at the JRC from getting shocked. We’ve been working together to try to stop the JRC for more than 10 years." Join our campaign. The ASAN created a series of short videos on their Instagram page about submitting public comments to the Food and Drug Administration on their proposed rule to ban the use of electric skin shock devices. Please do whatever you can (share, vote, protest) to #StopTheShock --- https://buff.ly/3K5nvEk #NothingAboutUsWithoutUs 💪🏻 #Autistic #Autism #Autist #AuDHD #AdultAutism #AdultAutistic #adultDx #AutismAwareness #AutismAcceptance #AutisticRightsAreHumanRights #ADHD #AdultADHD #LateDiagnosed #Neurodiversity #Neurodivergent #Neurodivergence #psychNP #pmhnp #aprn #therapy #MentalHealth #BreakTheStigma #MentalHealthAwareness #MentalHealthAdvocate #EndTheStigma #MentalHealthMatters #ItsOkayToNotBeOkay #MentalHealthcare #may2024 #MentalHealthAwarenessMonth #MentalHealthMonth
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BestLife Counseling Services
✨ Celebrating Mental Health Awareness ✨ Today, we're focusing on Neuro-Emotional Technique (NET), a gentle method that helps release unresolved emotional stress stored in the body. NET can be life-changing for those dealing with emotional blockages. At BestLife Counseling, we're here to help you clear these blockages and move forward with a renewed sense of well-being. 💪💚 🔗 Learn more about NET https://lnkd.in/ggByhv6c) #MentalHealthAwareness #NET #EmotionalHealing #Therapy #Wellness #BestLife #BestLifeCounseling
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Boston University School of Public Health
Listen to the latest episode of PHPod! You may be familiar with trauma informed care in clinical settings, but have you thought about how it can be applied to something like getting a tattoo? Learn more and listen below ⬇ Original artwork by SPH's Kelly Culnan.
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Virtue Recovery Center
What Is Dialectical Behavior Therapy in Addiction Treatment? Dialectical Behavior Therapy (DBT) is a highly effective treatment for individuals struggling with substance use disorders, combining mindfulness, emotional regulation, distress tolerance, and interpersonal effectiveness to help manage thoughts and behaviors. Originally developed for borderline personality disorder, DBT is now widely used in addiction treatment to reduce the risk of relapse and support long-term recovery. […] The post What Is Dialectical Behavior Therapy in Addiction Treatment? appeared first on Virtue Recovery Houston. https://lnkd.in/gzVssQ28
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Virtue Recovery Center Houston
What Is Dialectical Behavior Therapy in Addiction Treatment? Dialectical Behavior Therapy (DBT) is a highly effective treatment for individuals struggling with substance use disorders, combining mindfulness, emotional regulation, distress tolerance, and interpersonal effectiveness to help manage thoughts and behaviors. Originally developed for borderline personality disorder, DBT is now widely used in addiction treatment to reduce the risk of relapse and support long-term recovery. […] The post What Is Dialectical Behavior Therapy in Addiction Treatment? appeared first on Virtue Recovery Houston. https://lnkd.in/gzVssQ28
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Elise Robinson, LCSW, LICSW
[NEW BLOG] Somatic Therapy: More Than Talk Therapy - by Elise Robinson, LCSW | Empowered Therapy in NJ MA Are you feeling stuck with lingering unease and anxiety despite trying all the popular advice and maybe even therapy a few times? Maybe it’s time to explore incorporating somatic therapy techniques into your talk therapy! Learn from a clinical anxiety therapist what somatic therapy is and how to best use somatic therapy exercises to bolster your healing and personal growth to the max.
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