Jain Waldrip

“I've been fortunate to work on the education team at Puppet with Jain for a little over a year now, and it's been an absolute pleasure getting to know her and learn from her during this time. Not only does Jain have an immense breadth and depth of technical knowledge and experience, but she is always happy to share what she knows to help others learn and grow. We recently got to work together on a project to co-develop Puppet's new instructor-led curriculum. For one of the advanced courses we developed, we collaborated on ideas for how to visually communicate technical concepts that learners had previously struggled with. The work we produced was so well received that C-level leadership at Puppet reached out to the education team directly with praise for the quality of the content. Our working sessions were also knowledge sharing sessions, from which Jain shared her expertise so that I was able to come away with a better understanding of the software development process, terminology, and tools. Jain is empathetic and understanding, and brings her whole self to work. She also brings a level of fun and humor, both as a team member and as an instructor, that helps those around her to feel more at ease. She is a thoughtful and hardworking team member who would be especially great in a role where she has the opportunity to lead by managing projects and team members, and she would be an asset on any team.”

“I have worked with Jain over the past year in the Technical Education team at Puppet, and have been thoroughly impressed by her empathy for our students when developing and delivering learning content. The Puppet toolset and ecosystem have grown significantly more complex in my time at the company, and when Jain joined the team, she had an incredible amount of fast-paced learning to do so she should could help develop our new rearchitected training classes, deliver them in pilot form and to live students. Jain embraced these tasks and has become a confident and valued member of our team. Her software development and testing background has also been invaluable as we migrated to a completely new lab environment platform that required a steep learning curve to produce almost 40 different hands-on lab exercises. She was an integral member of the small team that built and tested them at a lightning pace. I strongly recommend Jain as an empathic, highly technical team member who can quickly grasp new technical concepts and build software on top of vendor platforms. She also has a special ability to create compelling training content based on those concepts and effectively teach them to students.”