Hadi Chemaly

Embracing AI and commitment to innovation are setting a new standard in retail. Walmart showcases how its adaptive retail approach is revolutionizing shopping by tailoring experiences to individual customer needs. Their recent “State of Adaptive Retail” report highlights key trends: - Personalization: Shoppers demand personalized suggestions and immediate accessibility. - Tech Integration: AI and AR are transforming retail experiences. - Channel Agnosticism: Consumers, especially Gen Z, shop seamlessly across multiple channels for a true omni-channel experience. - Innovations: Digital shelf labels and expanding in-home delivery services. Adaptive Retail is the intersection where Tech meets Customer value – a people-led Retail transformation fueled by AI. #RetailInnovation #AdaptiveRetail #AI #CustomerExperience #Retail #OmniChannel

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Thank you, Retailers Association of Massachusetts for having me in an advisory capacity. Kicking off our partnership with an article in the latest RAM’s newsletter. Throughout my career, data-driven decision-making has been a cornerstone of my approach, yielding significant insights and foresight into the potential outcomes of strategic choices. These outcomes, in turn, inform and refine future decision-making processes, creating a virtuous cycle of knowledge and application. Read the most recent RAM newsletter here for the latest developments in retail in Massachusetts and check out my article on how retailers can drive their businesses with the help of data and analytics. https://lnkd.in/eitaHf2R

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You have to give credit to Walmart. Many large companies have struggled to keep up with market change. Sears, with their legacy catalog, was uniquely positioned to transition to the e-commerce space but failed to adapt. Blockbuster, once the king of home entertainment, couldn't pivot fast enough in the face of Netflix's streaming revolution. Many companies are too entrenched in their legacy operations to embrace the speed of change. Walmart, on the other hand, has not only recognized these shifts but is actively leaning into them. From expanding their Marketplace to building out Walmart Fulfillment Services (WFS), they are rewriting what it means to be a big-box retailer in a digital-first world. Bringing in top talent from Amazon—arguably the leading pioneer in e-commerce and supply chain innovation—demonstrates a clear commitment to accelerating this shift and a willingness to change. While there’s still work to be done to catch up in areas like last-mile delivery and seamless omni-channel experiences, Walmart’s recent results show they are doing something that few companies of their size can: evolving their business model to stay ahead of the curve. It will be fascinating to see how this leadership change will accelerate Walmart’s journey into advertising.

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🚀 How Omnichannel is Bridging the Gap Between Retail and CPG Brands & Accelerating Speed to Market In today's hyper-connected world, the gap between retail and CPG brands is rapidly shrinking, thanks to the evolution of omnichannel strategies. Here’s how this approach is redefining the landscape and driving speed to market like never before: Seamless Consumer Experience Across All Touchpoints In an omnichannel world, consumers experience a unified brand journey—whether they're shopping online, in-store, or on their mobile devices. This cohesive approach ensures that brands deliver consistent messaging and product availability across platforms. The result? Faster product adoption and quicker consumer acceptance. Omnichannel is more than convenience—it's about creating a seamless connection that drives growth and satisfaction. Real-Time Data for Agile Decision-Making Omnichannel solutions deliver real-time insights into consumer behavior, allowing brands to adapt swiftly to evolving trends. By leveraging live feedback from retail partners, CPG companies can fine-tune products and strategies, drastically shortening product development cycles. This agility ensures faster time-to-market, staying ahead of consumer demand. Strengthened Collaboration Between Retailers and CPGs Omnichannel platforms enhance transparency, fostering stronger relationships between retailers and CPG brands. Sharing insights, stock levels, and marketing efforts ensures that both parties align their strategies. The result? Faster shelf availability, reduced lead times, and optimized supply chain efficiency, driving success across both digital and physical channels. Expanding the Reach of Product Launches Omnichannel strategies bridge geographical and digital gaps. Through diversified channels like e-commerce, in-store promotions, and social commerce, brands can introduce products to wider audiences in less time. This comprehensive approach maximizes exposure and accelerates product adoption, propelling growth at lightning speed. Enhanced Personalization for Accelerated Growth Today’s consumers expect personalized experiences. With omnichannel strategies, brands can leverage data to target campaigns at specific customer segments. The more tailored the message, the faster the adoption. This level of personalization drives growth and shortens the time to market for new products. In Short, Omnichannel is the Future! Omnichannel isn’t just a buzzword; it’s the future of retail and CPG partnerships. By delivering seamless experiences, leveraging real-time data, and enhancing collaboration, brands can dramatically accelerate their speed to market. Let’s embrace this evolution and push the boundaries of innovation! #Omnichannel #RetailInnovation #CPG #SpeedToMarket #AgileStrategy #ConsumerExperience

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Today’s consumers are redefining "value," with brands like Colgate-Palmolive Procter & Gamble and PepsiCo adapting accordingly. Leveraging analytics, AI, and strategic pricing, these CPG leaders are prioritizing promotions, quality perceptions, and affordable packaging to address evolving needs. Understanding "value" from consumers' perspectives is essential to staying competitive. Check out this story: https://lnkd.in/ePqMfwpe CGT - Consumer Goods Technology #CPGInsights #ConsumerValue #MarketTrends

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Hello Retail Friends, I am pleased to announce the release of our latest Pricing and Promotions research report, developed with Incisiv. This report, surveying 179 retail executives across the US and EMEA, will be presented at Groceryshop in Las Vegas this week - be sure to come see us at booth #A610 to learn more.    Key findings include:   🔹 93% of shoppers demand more value: With 84% citing price as critical, 87% of retailers have adopted aggressive discounting strategies to sustain sales and loyalty.   🔹 $1 trillion in sales driven by promotions in 2023: Amid economic uncertainty, promotions are essential. 87% of retailers plan to maintain or increase promotional efforts in 2024.   🔹 Low adoption of advanced analytics: Only 12% of retailers use real-time data, advanced algorithms, and AI, impacting their agility.   🔹 Critical challenges in data quality and integration: Effective promotional strategies require accurate, unified data, yet cultural resistance also hinders progress.   🔹 Reliance on outdated systems: 37% of retailers still use spreadsheets, lacking the agility needed for dynamic market conditions.   The report highlights the need for integrated pricing and promotional capabilities. By leveraging advanced technology, retailers could achieve an additional $450 billion in incremental sales.   I encourage industry leaders to explore this report for strategic insights to drive growth and innovation.   #RetailLeadership #PricingStrategy #Promotions #MarketResearch #RetailInnovation #Groceryshop #GroceryForum #RELEXSolutions   https://lnkd.in/eSjYKxqC

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A quick read that hits some key elements of effective loyalty programs.... Ultimately, the business goal of driving incremental trips profitably, requires a level of personalized and relevant messaging that deepens customers' affinity with the offering. Many try, but only few loyalty programs get it right, finding a true collaboration across ... 1.Data science teams (e.g., MLops, CRM, customer analytics, etc.), 2.Business acumen teams (e.g., merchant promo/offers, fp&a/mp&a, etc.), and, 3.Customer engagement teams (e.g., branding/creative, marketing channel, etc.).

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