“I had the tremendous pleasure of working with / mentoring Fatemah as a Customer Success teammate at Druva in 2022-2023. Fatemah barely needed a mentor, as she came into the role with no shortage of Customer Success skills and she proved to be a lighting-fast student on the Druva technologies! Along with the obvious "tick the boxes" skills Fatemah has with customer conversations and technical details, I think it is CRUCIAL that I point out the intangible and amazing ENERGY that Fatemah brings into every interaction. A successful Customer Success Manager, like so many roles, is built upon a foundation of strong relationships - and Fatemah may be the best I've ever seen at instantly and easily connecting with others to build those important relationships. Fatemah will be an asset to any team lucky enough to have her!”
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I am an experienced Customer Success Manager with a demonstrated history of working in…
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No team member joins a business with a plan to resign in 6 months. They leave because: - They're micro-managed - You break promises - The culture…
No team member joins a business with a plan to resign in 6 months. They leave because: - They're micro-managed - You break promises - The culture…
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