Somdutta Singh

Confidence. It important to show confidence in their products and company and have confidence in yours. Give them free offerings for a month or two to get confidence. Relationship Building Skills: It's everything!

- Firstly need to accept it and move forward. - Also understanding the core business reason why the client rejected by stepping in shoes. - thanking the client and keeping in touch via useful content like webinars, case studies for future - If possible asking for feedback from the client

Clearly communicate the benefits and value of the Thoughtful communication using tutorials, webinars are very important for conveying and educating new feature to your customers. But the focus of the content should be how it solves the pain points of the users & the value of the solutions and the experience . Not only talking features or how good the product is.

A daily or weekly stand-up or meeting across teams is very crucial, it's all about communication and collaboration across stakeholders. As the thought process of a product manager & developer is diff, you need to align it example a feature can be super important in terms of getting clients but maybe not look important to a developer- so as a product manger you need to communicate and bring him to same page.

Social listening tools are important to analyse and get user feedback.. based on it you can set up goals to achieve . Brandwatch, Meltwater, Sprout Social are some of the notable ones

There are many good survey platforms to use and try.. like SurveyMonkey, Typeform, and Google Forms, survey planet, Zoho survey. I have used multiple ones in last few years. As per me if you are looking for free Google forms are hands down the best and in paid SurveyMonkey tops my list.