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Articles by Anne
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Expecting the Unexpected: Embracing Innovation, Adaptation and Leadership
Expecting the Unexpected: Embracing Innovation, Adaptation and Leadership
In the fast-paced world of business, we often find ourselves faced with unexpected challenges that test our ability to…
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Insurance Is Changing Quickly, But Some Still Haven’t Got The Memo About CX
Insurance Is Changing Quickly, But Some Still Haven’t Got The Memo About CX
One of the most difficult problems faced by insurance companies is the fact that customers are often engaging with the…
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Activity
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Are you headed to in Phoenix next week for the CCW Executive Exchange? I'd love to catch up and get your help in a round-table I'm leading on AI in…
Are you headed to in Phoenix next week for the CCW Executive Exchange? I'd love to catch up and get your help in a round-table I'm leading on AI in…
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If you're at #CCW in Phoenix next week, I'd love to grab a cup of coffee and talk about your 2025 #CX and #AI strategy. Let's discuss how ibex can…
If you're at #CCW in Phoenix next week, I'd love to grab a cup of coffee and talk about your 2025 #CX and #AI strategy. Let's discuss how ibex can…
Liked by Anne Jung
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Are you headed to Phoenix next week for the CCW Executive Exchange? Come join the ibex team where Mike Hallowell leads a round-table on AI in the…
Are you headed to Phoenix next week for the CCW Executive Exchange? Come join the ibex team where Mike Hallowell leads a round-table on AI in the…
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Today marks the launch of Hilton’s groundbreaking partnership with Be My Eyes, an industry-first initiative that enhances accessibility for guests…
Today marks the launch of Hilton’s groundbreaking partnership with Be My Eyes, an industry-first initiative that enhances accessibility for guests…
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PepsiCo recently acquired Siete Family Foods for $1.2 billion dollars, but nobody is talking about the most intriguing part about this. 👇 So for…
PepsiCo recently acquired Siete Family Foods for $1.2 billion dollars, but nobody is talking about the most intriguing part about this. 👇 So for…
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I ran the annual Stuart FL Halloween half marathon today. I’ve run this race every year (except Covid year) since 2009 and my finish time is always…
I ran the annual Stuart FL Halloween half marathon today. I’ve run this race every year (except Covid year) since 2009 and my finish time is always…
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Yep, even willing to get pied but only because this team earns it every day, and it’s an honor to support Girl’s Inc. I just didn’t particularly like…
Yep, even willing to get pied but only because this team earns it every day, and it’s an honor to support Girl’s Inc. I just didn’t particularly like…
Liked by Anne Jung
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If you'll be at ICMI Expo let's connect and chat all things CX! I'd love to update you on how PrimeSync is leveraging AI to improve the customer and…
If you'll be at ICMI Expo let's connect and chat all things CX! I'd love to update you on how PrimeSync is leveraging AI to improve the customer and…
Liked by Anne Jung
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The ibex VIP is nothing short of spectacular! Congratulations to all the associates recognized in 2024!
The ibex VIP is nothing short of spectacular! Congratulations to all the associates recognized in 2024!
Shared by Anne Jung
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AKUVO
Is AI a fantasy or a frontier for credit unions? 💡 Get a glimpse of this panel discussion from Transformation Thursday at the NACUSO Connect Conference last week. Our very own Steve Castagna and other industry leaders talked about the realities and trends of AI. 📈 Check out what they had to say with CUToday https://lnkd.in/eQBYryBZ
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Pure IT Credit Union Services
Now Live: Our latest episode of #TechRoundup with David Benizri, CEO of Housetable 🏡 In this episode, Erin and David chat how Housetable is helping credit unions easily offer renovation HELOCs, using AI to help homeowners plan renovations, and, most recently, becoming a CUSO! 🎉 https://lnkd.in/ghuvaeuE
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Sandbox Banking
📢 IT Leaders: It’s Time to Align Your 2025 IT Spend with What Truly Matters! In today’s fast-evolving digital landscape, system integrations are no longer a luxury but a necessity. #Banks and #creditunions must prioritize integration projects to stay competitive, enhance customer or member experiences, and drive innovation. Our latest white paper, "Aligning Spend to Trend: High Impact 2025 IT Priorities," explores: - The rise of open banking and embedded finance. - The growing need for seamless digital experiences. - Strategic recommendations for IT budget allocation in 2025. Don’t get left behind—download the white paper now and discover why integration should be at the top of your IT agenda: https://lnkd.in/gaSqTsSi #Fintech #BankingTech #Integrations #OpenBanking #DigitalTransformation #ITBudgeting #2025ITBudget
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Glia
“Through working with hundreds of #banks, #insurance carriers, and #creditunions, we’ve recognized that measuring customer experience alone isn’t enough to indicate concrete business outcomes. We’ve created the Unified Interactions Index to deliver a new, more effective way to define and measure the value of customer interactions – it’s the first benchmarking tool of its kind.” Discover where you rank among similar organizations with our Unified Interactions Index, unveiling a new way to benchmark your #customerinteractions strategy: https://buff.ly/3xSvQcd
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Velera
🎬 ICYMI: In episode 1️⃣7️⃣ of #VeleraTV, Velera Chief Growth Officer Brian Scott is joined by Jeremiah Lotz, SVP of Product and Data Experience, to discuss how credit unions can leverage the right data to: ✅ Make strategic growth decisions ✅ Enhance personalization ✅ Provide the best member experiences 📹 Watch the full episode: https://bit.ly/3THrBYw #WeAreVelera #DataInsights
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Shastic
Losing key staff members can feel like a gut punch—especially when they’re critical to your credit union’s success (and your sanity). But what if you could do more with less people? Shastic’s AI-Workflow-Automation boosts efficiency by streamlining tasks that slow down your lending process. When you’re short-staffed, our platform helps fill the gap so you can keep delivering the quality service your members expect. Want to see how we fill the gap? Reach out! https://hubs.ly/Q02V_wf40 #AI #RPA #Banking #CreditUnion #Lending #AIWorkflowAutomation #WorkflowAutomation #Efficiency #Loan #Fintech #PeopleHelpingPeople
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