To ensure our members receive high-quality InMail messages and that communication is a positive experience for everyone, we follow an InMail crediting process.
You'll receive a new allotment of InMail credits on the first of each month. This InMail credit grant date is independent of the date you were given a Sales Navigator seat or the date of your initial sign-up if you purchased your account online.
InMail messages that don't receive a response, don't get credited back. You do, however, get an InMail credit for every InMail message that receives a response within 90 days of the send date. If you send a second InMail to the same person before you receive a response from them, this will result in another InMail credit being used. Keep in mind that an automatic reminder is sent to the recipient within three days of the InMail being sent.
As part of the new LinkedIn messaging experience, auto replies to InMail messages also count as a response. "Interested" and "Maybe later" are reflected as accepted messages, while "Not interested" is recorded as declined. All three responses are eligible for a credit back. You'll receive the credit back immediately, but only if/when the recipient responds.
The number of InMail credits you receive on a monthly basis is 50. This is applicable for all Sales Navigator editions (Sales Navigator Core, Sales Navigator Advanced, and Sales Navigator Advanced Plus).
The maximum number of credits that you can accumulate in total is 150. This is applicable for all Sales Navigator editions (Sales Navigator Core, Sales Navigator Advanced, and Sales Navigator Advanced Plus).
You can view the number of InMail messages you have from the Settings page.
The InMail compose window will display the number of InMail credits left on your account, so you can easily view your current allotment.
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