LinkedIn Conversion Tracking

Last updated: 3 months ago

With LinkedIn Conversion Tracking, you can share your important customer actions with LinkedIn to better understand how your ads helped drive conversions. There are two main types of conversions for Conversion Tracking: 

  • Insight Tag conversions  
  • Conversions API or CSV conversions

You can send multiple types of conversions together to provide the most comprehensive and accurate picture of the full customer journey.

About conversions

Conversions are actions a potential or existing customer takes that are valuable to your business, such as submitting leads, downloading content, signing up for a free trial, and making purchases. They include Insight Tag, Conversions API, and CSV conversions. You can create specific conversions and add these to your LinkedIn campaigns, which will measure the impact of advertising on LinkedIn.

Important to know

To protect member privacy, some conversions may be measured using predictive AI models or on-device attribution with differential privacy.

We don't link conversion data from third parties to individual member's iOS app activity data. 

Insight Tag conversions

You can use Insight Tag conversions, also known as online conversions, to track conversions that happen on your website. For example, a member clicks on an ad that leads to your website and then fills out a form for a demo request. Insight Tag conversions in Campaign Manager include conversions based on the Insight Tag and conversions based on an image pixel.

When using a conversion based on the Insight Tag, keep in mind: 

  • They require a lightweight JavaScript code, to be added to pages of your website. It only takes a few minutes to set up and requires no maintenance once in place. Once your Insight Tag is installed, you can use it for all your campaigns. 
  • These conversions rely on cookie-based tracking. You can maximize the reliability of your tracking by sending the same signals through multiple methods, such as the Insight Tag and Conversions API.

If you choose to use the Insight Tag on your website:

  • The Insight Tag should not be installed on web pages offering specific health-related or financial services to consumers, or otherwise collecting sensitive personal data.
  • If you added the Insight Tag to your website before June 2021, we recommend you update the tag on your website to track events using the Insight Tag. Access your Insight Tag in Campaign Manager to view the updated code.

When setting up conversion tracking, you can choose how to define your conversions. How you define your conversion will depend on your website and the type of conversion you’d like to track. 

Here's a tip

We recommend creating conversions based on the Insight Tag and enabling enhanced Conversion Tracking to avoid a loss in reported conversions. Conversions based on the Insight Tag, such as page load or event, enable both first- and third-party cookies. Event-specific image pixel conversions only enable third-party cookies.

Conversion Tracking method Insight Tag required Description
Website Actions Required

Website Actions automatically collects and tags all the actions potential buyers perform on your website, like button clicks, page visits, or form submissions, without requiring additional setup or coding.

Manual conversions setup: Page load (sitewide tracking) Required Page load conversions are counted when LinkedIn members visit pages on your website. Define which page conversions are counted from by setting URL parameters.
Manual conversions setup: Event specific Required Event-specific conversions are counted when LinkedIn members take an action on your website. Add an event-specific code to a link or button on your website to define which actions conversions are counted for. 
Manual conversions setup: Image pixel Not required (image pixel) Image pixel (event-specific tracking) conversions are counted when LinkedIn members take an action on your website. You'll need to install an event-specific image pixel that loads when the conversion action is taken.
Tag manager Required Choose this option if you’re using a tag manager to implement your Insight Tag and track conversions. The LinkedIn Insight Tag is currently supported by Google, Adobe, Tealium, Ensighten, and Floodlight.

Conversions API or CSV conversions

Conversions API conversions are connected to LinkedIn from a server or partner platform. CSV conversions are manually uploaded into Campaign Manager using our CSV template. These conversions can take place anywhere, both online (on your website) or offline (on a phone call, in-store, or at a live event). They don’t rely on cookie-based tracking, so they can help minimize signal loss.

Some things to consider when deciding to connect your external data or manually uploading a CSV file:

API integration Manual upload (using CSV file)
Sends data continuously and automatically, making this a good choice when data freshness is critical. Requires regular, manual updating. Once you’ve uploaded your file, it can take between 24 and 48 hours (or on occasion, longer) for the data to be available. For best results, we recommend updating your information daily to weekly.

Ideal for larger volumes of conversions that need to be sent at high frequency.

Better for lower volumes of conversions that need to be sent less frequently.

Partner integrations are typically a one-time set up with limited technical lift from your team, making it easier to get started.

You can also build a direct API integration with Conversions API. Building to the API requires developer resources and ongoing maintenance. 

No partner or coding required, but a member of your team will need to regularly upload new data.

Learn more about Insight Tag conversions

Learn more about Conversions API and CSV conversions 

Learn more about Conversion Tracking 

Learn more about LinkedIn’s privacy policies  

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