Zendesk AI puts humans first: https://zdsk.co/3U0DesO At Zendesk, our mission is to power exceptional service for every person on the planet. And we’re accelerating our ambition by building AI with the belief that the customer is always human - whether it's our customer or yours.
Zendesk
Software Development
San Francisco, California 500,630 followers
The intelligent heart of customer experience.
About us
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.
- Website
-
https://www.zendesk.com
External link for Zendesk
- Industry
- Software Development
- Company size
- 5,001-10,000 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Founded
- 2007
- Specialties
- Help Desks, Customer Support, SaaS, Customer Community, and Customer Service
Locations
Employees at Zendesk
Updates
-
🔐 Unlock the full potential of AI in HR and IT for seamless employee service with this Zendesk webinar: https://zdsk.co/4cn1dKP 💡 Join Zendesk and our partners from Capgemini, EZO, SnapCall, and SweetHawk on July 23 to learn how to create efficient, personalized experiences that exceed employee expectations.
-
Apply to attend the Zendesk AI Summit in New York City: https://zdsk.co/3XOpQvi 🤝 Connect with CX industry leaders and experts 🌌 Get an exclusive first look at #ZendeskAI innovations
-
🛠 Manage Zendesk WFM roles, permissions, and audit logs efficiently. Watch more product spotlight videos like this one in the Zendesk Community: https://zdsk.co/3VIhH9c
-
💡 How Tesco uses Zendesk to simplify the employee self-service journey: https://zdsk.co/3RPxphu 👉 The British grocery store chain turned to Zendesk to make it easier for employees to get the help they needed, with a focus on help centers. Now those help centers are receiving over 5 million visits each year, with over 380,000 hours of content being viewed.
-
⚡️ Learn how to automate your customer service experiences with Zendesk AI in this free white paper: https://zdsk.co/3xGP6Jo
-
💡 Ensure quality assurance for voice calls and AI agent interactions effortlessly with Zendesk. Watch more product spotlight videos like this one in the Zendesk Community: https://zdsk.co/3VLhZMq
-
🚀 Quality assurance automation can streamline your QA process, improve agent performance, and boost customer loyalty. Here's how you can bring AI to your QA: https://zdsk.co/4clLonu
-
🚀 Global retailer Next boosts efficiency and savings using #ZendeskAI. Discover their success story: https://zdsk.co/4bypaNY
-
🚀 Esusu switched to Zendesk for faster, AI-driven experiences: https://zdsk.co/3RMTOMq 💡 The fast-growing fintech company saw major efficiency increases after consolidating three CX tools into Zendesk. Now they are leveraging Advanced AI for automation and planning for AI agents to create a next-level customer experience.