Congrats to our AirPod giveaway winner, Mara Hamilton! Thank you for participating! #WICSEC2024
YoungWilliams
Government Administration
Ridgeland, MS 2,387 followers
Government Services Made Easy. Together, we make a difference.
About us
Government services make a powerful difference in the lives of children and families. YoungWilliams has decades of experience supporting government agencies. By working together, we help our partner agencies streamline their processes, increase efficiency, and provide a more personalized experience for the people they serve. Whether we’re working with children, individuals, families, or government agencies, we approach every interaction with a focus on personal empowerment and professional collaboration. The programs we serve include child support, SNAP, TANF, LIHEAP, housing assistance, childcare assistance, and student financial aid. We are in this business to help. We provide our partner agencies with the tools and technology they need to modernize their services, along with the expertise and insight to make sure everything runs smoothly. Our services include: • Customer Service – centralized customer service centers, IVRs, Chatbots, web forms, and more • Payment Processing – operations for processing electronic and paper payments, debit cards, website payment solutions, and more • Centralized Operations – operations centers for processing and tracking applications, legal documents, mail, email, worklists, system-generated tasks, and more • Local Operations – walk-in customer service, in-person interviews, court hearings, community outreach, and more • Knowledge Base Solutions – online libraries for agency policies, procedures, call scripts, work instructions, plans, and more We make it: • Easier to make a difference • Easier for government agencies to deliver services • Easier for people to access services Together, we make a difference
- Website
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http://www.youngwilliams.com
External link for YoungWilliams
- Industry
- Government Administration
- Company size
- 1,001-5,000 employees
- Headquarters
- Ridgeland, MS
- Type
- Privately Held
- Founded
- 1994
- Specialties
- Operating full service child support offices, Providing customer service call centers, Maintaining employer information for child support, Specialized operations and projects, Intake and business processing centers, and Enterprise customer contact centers
Locations
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Primary
P.O. Box 3180
Ridgeland, MS 39158, US
Employees at YoungWilliams
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Felipe Zuluaga MBA, PMP
Experienced Project manger, Operations and Sales Leader focused on innovation, strategic planning and implementation of technology initiatives.
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Sylvia Abdullah
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Aresia Rhodes, PMP, LSSWBC
Programs & Projects Leader | Strategic Planning & Execution | M&A Integrations | Change Management | Software Delivery | Business Operations
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John Tidwell, MBA
Chief Technology Officer at YoungWilliams | AI, Machine Learning, IT Infrastructure
Updates
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October marks the start of Domestic Violence Awareness Month, a time to raise our voices for those affected by abuse and work toward a future free from violence. Let’s unite to spread awareness, support survivors, and advocate for safe, healthy relationships. #DVAM2024 #EndDomesticViolence #SupportSurvivors
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Make sure to come stop by and learn more about YoungWilliams! Also remember to enter our giveaway, we’re giving away an awesome prize! #WICSEC2024
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📣 Check it out #YoungWilliams is excited about the September 2024 #ChildSupport Report from #OCSSgov 👨👩👦 Celebrating Child Support Awareness Month 💡 Tribal Liaisons Contribute to Success 👴 Honoring and Supporting Grandparents & so much more!! https://lnkd.in/grC7NYDg
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#YoungWilliams can't wait to join our #childsupport colleagues to listen, learn, and network at @WesternIntergovernmentalChildSupportEngagementCouncil's 2024 Annual Conference. 💡: Explore All Possibilities 📆: September 29 - October 3 📍: Lake Tahoe, NV #WICSEC2024
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Happy first day of fall! 🍁 As the seasons change, it's a perfect time to embrace new beginnings and fresh opportunities. Let’s welcome the crisp air, vibrant colors, and the energy that comes with this season of transformation. #YWCares #FirstDayOfFall #SeasonOfChange #FreshStart
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Is your child using the correct car seat according to their age, height, weight, and developmental level? Visit https://conta.cc/3Mds00N to be sure. #YWCares #CPSWeek #TheRightSeat
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Think your child is booster ready? Visit https://conta.cc/3ySt86T to learn more. #YWCares #CPSWeek #TheRightWeek