Yellow.ai

🚀🇲🇾 An exciting first at the heart of Kuala Lumpur! Our in-person leaders' summit: #Conversate is back for an all new Malaysia chapter! We’re brewing an exclusive invite-only experience - with a decorated panel of industry leaders, thought-provoking discussions, and immense networking opportunities! ⏰ Want to be on the guest list? Request an invite now: https://lnkd.in/gXRUueiP Raghu Ravinutala | Haren Chelle #ConversateMalaysia #generativeAI #customersupport #customerservice

FACT: Poor service pushes 60% of customers to competitors. What can your enterprise do to stay ahead? Join us for an exclusive Customer Service Roundtable in Singapore on 24th July and interact with leaders from Yellow.ai, Master Concept Group, and Amazon Web Services (AWS) to understand how to: ↳ Enable high security and scalability to drive frictionless experiences with AWS integration. ↳ Boost agent efficiency by 2x with contextual chat summaries and auto-responses. ↳ Handle interruptions with empathy using Voice AI agents, adept in active listening. 👉 All this and more! Express interest: https://lnkd.in/gxzmsWth Mahmoud Fares | KAR SOON YAP Elayne Wang | Catherine K. | Tim WU | Brendan Child Suga Priya Thanikaimani | Paritosh Gandhi | Haren Chelle | Neetu Singh | Bikram Mazumdar | Olivia C.  #customerservice #roundtable #generativeAI #awsintegration

🎉 Exciting news! EGUARDIAN joins us as the Platinum Partner for #ConversateMalaysia - the premier leaders summit for scaling customer service with AI-first automation With over two decades of experience as a leading value-added distributor and technology enabler in APAC, Eguardian specializes in offering innovative technology products and services in the areas of Cyber Security, Data Center Networking, Digital Transformation, and more! We’re stoked to have the team share their unparalleled insights and innovation at Conversate 🚀 🇲🇾 Step into the future! Join us in Kuala Lumpur: https://lnkd.in/gXRUueiP Mafaz Fahrid | Shervin Janze | Nabhan Akeel | Ganguli Rajapaksha | Robin Zaman Paritosh Gandhi | Suga Priya Thanikaimani | Haren Chelle | Yellow.ai for Partners #Conversate #customerservice #generativeAI #customersupport

🧑💻 How can enterprises integrate #generativeAI features into their products? Hear from David Yakobovitch, Global Product Lead - Google, on Not Another Bot: The Generative AI Show! 🎙️ The episode sheds light on how we can pave the way for a future with FAIR and ethical AI-first products. Tune in to uncover:  👉 How do we tackle AI bias?  👉 How do we shape a future where AI not only understands but also empathizes? Don't miss out on this enlightening episode about shaping the ethical side of AI. Watch NOW: https://lnkd.in/gtwQRqGb #NotAnotherBot #AIforgood #AIethics

🇺🇸✨Happy #FourthofJuly! 🗽 May your day be filled with vibrant celebrations, amazing food and memorable conversations with loved ones! #independenceday #RedWhiteandBlue

Are your customer service agents mere actors reading out pre-scripted lines? Empower them to do SO MUCH MORE with Yellow.ai’s AI-first customer service automation platform. Tune in to learn about: ↳ What is customer service automation  ↳ Benefits of automation for your business and customers ↳ BONUS: What to look for in a customer service automation software Click the link to watch now! Amropali Shetty #customerservice #customerserviceautomation #calldeflection

🇲🇾 Behind the city silhouette, conversations are brewing. Hello Kuala Lumpur, get ready for #Conversate! #comingsoon #customersupport #customerservice

🏎️ Thrilled to announce that Yellow.ai is recognized as a Leader in the Avasant Conversational AI Platforms 2024 RadarView™! This recognition is a testament to the team’s efforts in reshaping the future of #customerservice with an AI-first mindset. Evaluated across a number of dimensions such as key features, technology capabilities, market attributes, and readiness attributes, we’re proud to be awarded: ⭐⭐⭐⭐⭐ - Product Maturity ⭐⭐⭐⭐⭐ - Enterprise Adaptability ⭐⭐⭐⭐⭐ - Future Readiness A big shoutout to all our amazing customers, partners, and the #YellowTribe who have supported us on our journey. There’s more work to be done! And we’re SO looking forward to it 🚀 Raghu Ravinutala | Jaya Kishore Reddy Gollareddy | Rashid Khan | Puneet Arora | Steffi Aroti Deori #CustomerServiceAutomation #ContactCenters #GenerativeAI #ConversationalAI

Fully autonomous #customerservice may be a few years away…but what is possible with the current technology stack? Raghu Ravinutala shares how advancements in #generativeAI have helped enterprises achieve: ↳ 60-80% automation of customer service interactions ↳ Resolve queries swiftly with human-like empathy ↳ Unlock phenomenal customer satisfaction rates All this and more in this incredible interview with AIM Research! Tune in here: https://lnkd.in/g5BPeTxB  Kashyap Raibagi | Anshika Mathews #AItrends #contactcenters

✈️🌴 How are #travel brands reshaping the customer service landscape with GenerativeAI powered experiences? KT Prasad, CRO - International Region, shares his take on jet-setting with AI. Tune in to uncover industry insights on: ↳ Rise of AI-first travel concierge for customers ↳ Importance of bringing seamless omnichannel support to customers ↳ Real-world case study on how Pelago leveraged Yellow.ai’s generative AI-powered assistant to deliver seamless travel experiences Read NOW: https://lnkd.in/gpJHNb-5 TNGlobal #AIchatbots #generativeAI #travelindustry