Versapay

While “AI” seems to be everywhere these days, cash application is one area where you can get the most from it. Our upcoming webinar will show you exactly how: https://lnkd.in/g4B6Sdsb

Say hello to Michael Dudek✨, our Director of Business Operations, in this week's #FeatureFriday! He plays a pivotal role at Versapay, where he oversees the intersection of strategy, analysis, and project management. Let's get to know Mike👇 Q: Why did you choose Versapay?  "I was looking for a new role, and a friend shared that there was an open position in a newly forming team called Business Operations at Versapay. I applied and got the job! Versapay's mission and approach to solving problems in the fintech space was something that interested me." Q: Please tell us more about your role as Director of Business Operations.  "Business Operations (BizOps) plays an interesting role at Versapay - we live at the intersection of strategy, analysis, and project/program management across nearly all areas of the company. I'm pretty sure I've been able to work with nearly every team at Versapay through the various initiatives I've overseen. We look for opportunities within the business, dig deep to uncover the key details and insights, plan an approach, and then pull together the right resources to solve them. Q: What's one hobby you'd love to get into?  "We have a large family (and a new one just this year), so hobby time is a bit hard to come by. But I am an avid DIY person, and you'll usually find me on weekends with a handful of projects around our home. An area I'd like to learn is metalworking and welding." Q: If you could have dinner with any cel or brity/historical figure, dead or alive, who would it be and why?  "That's a good question, and maybe someone like Nikola Tesla. He was such a fascinating man who was so ahead of his time but whose ideas the world wasn't quite ready for yet." #lifeatversapay 

A Director of #CustomerSuccess reacts: What are some common problems with manual invoicing? 1️⃣ Slowness and Lost Documents: Manual invoicing processes are slow, which can lead to important invoices getting lost or misplaced. 2️⃣ Late Payments: When invoices go missing in the mail, it results in late payments for businesses. 3️⃣ Communication Challenges: Customers find it difficult to resolve disputes or issues with manual invoicing because they must search for contact information. Get the link to the full video in the comments below for more insights from a customer success perspective.

🫒🫒🫒 Let's raise a glass to #NationalRefreshmentDay!

Accounts receivable is more than a back-office task—it's a powerful touchpoint with your customers! 💡🔗 Imagine transforming it into a key part of your customer experience strategy 🤯. The impact could be unforgettable... What are your thoughts? Share your insights in the comments!👇 

Sellers believe that the challenges of accepting virtual cards are simply too big to overcome, even if the opportunity is massive and growing. The real problem, however, is that the majority of finance leaders lack the technology needed to enable virtual card acceptance and accommodate their customers’ preferences. So, how about we change that? #VirtualCreditCard #VirtualCard

Does your cash application process need a boost in efficiency and accuracy? Our upcoming webinar, AI in Action: Unlocking Efficiency with Cash Application Automation, will show you how you can accomplish these critical goals. It’s taking place on Tuesday, July 30 at 2 p.m. EST. Sign up today! https://lnkd.in/g4B6Sdsb

Let's explore the role of merchant acquirers together! #MerchantServices #PaymentSolutions

Meet Troy Elleston✨, our dedicated Research Specialist on the Payment Resolutions Team! In this week's #FeatureFriday, Troy shares insights into his role at Versapay and what drew him to join our team during the pandemic. Let’s get to know Troy👇 Q: What influenced your decision to join Versapay?  "I fell in love with the thought of working for Versapay during the pandemic season after quickly understanding its core values and what makes up our strong employee culture, juxtaposing a strong obsession for our customers and an environment that I believed could support my passion for automation in financial matters. As someone who worked in the commercial banking sector but was new to payments, I started learning more about Versapay's mission in the world of payment processing through how we aim to transform accounts receivable processes for B2B market companies and how I fit into this expansive vision. I was attracted to our high-performance work culture and quickly learned that by continuing to define and redefine the scope of our customer's key pain points, we can demystify technical issues within software and payments that affect our customers to help move their payments faster." Q: Tell us a bit more about what you do every day at work.  "On a day-to-day basis, my role as a Research Specialist on the Payment Resolutions Team is to help manage the overall processing relationships between our customers and partners. Under the banner of Customer Care, we intervene when payment issues arise for customers that cause financial delays in processing. We rely on emails, reports, and access to different platforms for reporting and payment information from gateways. How we handle such payment issues greatly shapes our customer's experiences."    Q: What's the biggest misconception people have about your position?   "A common misconception about my role is that we handle IT-related issues when we focus on resolving payments and funding issues. Our team ensures that transactions move quickly and securely through our integrated systems, supporting our clients' payment processes and maintaining strong relationships with external partners."     Q: What's your favorite book/movie?   "My favorite movie is a tie between Inception and Lean On Me. Although those movies are very different, they tell interesting storylines about everyday life that are very valuable. My favorite book is "Think and Grow Rich" because it focuses on how to turn ideas into reality."    #lifeatversapay 

Digitizing accounts receivable (AR) is still a work in progress. Is it part of your future vision? Take a look at these statistics in our blog to understand the critical role accounts receivable plays: https://lnkd.in/gPU2rGvp