User Interviews

Last week, we wrapped Season 3 of our Awkward Silences podcast. Here are 3 themes we observed across our episodes: 1️⃣ Researchers are working to connect their work to the wider business: --> Strengthening and clarifying stakeholder relationships --> Upleveling business know-how, such as financials --> Investigating their org structures to uncover decision hierarchies 2️⃣ The "non-researcher" continues growing their research skills: --> PMs and designers are prioritizing foundational UXR knowledge --> The goal is "customer intuition" to help make better decisions --> Some insights beats none every time, especially for small teams 3️⃣ UXRs are adapting their toolkits for new technology: --> More are asking "How might I use..." in relation to AI --> Many are using freed time to sharpen core skills, like synthesis --> New tech is unlocking space to grow insight socialization, stickiness Our thanks to all of Season 3's guests for their time and insight: Caroline Morchio, Jonathan Widawski, Auzita I., Judd Antin, Dave Hora, Christiana Lackner, Tyler Wanlass, Claudia Natasia, Nadyne Richmond, Julian Della Mattia, Victoria Sakal 🏴, Lauren Stern, George Whitfield, Ruby Pryor, Jim Morris, and Bryan Dosono, PhD. Be sure to subscribe to Awkward Silences wherever you get your podcasts—we'll be back with Season 4 later this year!

"The more complex the technology, the more you need #UX research." 👏 Dashlane's Caroline Morchio unpacks why in the latest episode of the Awkward Silences podcast (S3 Finale!). Episode link in the comments below ⤵️

Need help deciding how to manage your research participant recruitment? We compiled a buyer's guide with all the questions to ask and features to consider. It also includes a downloadable template to customize for your team's needs. Check it out to make the best choice for your #UX tool stack ⤵️ https://lnkd.in/g_mGKN5V

📺 Did you catch our live panel discussion where we delved into key insights from our State of User Research Report!? Our in-house moderator Ben Wiedmaier chatted with UXperts Jane Davis from Maze and Sara Riedel from ZoCo Design about hot topics like: 🫶 Securing stakeholder buy-in and increasing UX visbility 🎭 Outlooks on the industry and predictions 📈 ReOps as scalers and enablers in an organization Speaking of ReOps, check out this clip where Jane Davis shares more about scaling your org’s research with ReOps. 👉Hear this and much more in the on-demand recording. https://lnkd.in/gxhkzrBA #UXResearch #Webinar #ReOps

We are excited to share that our very own Caroline Morchio appeared on the season 3 finale of the UX podcast, Awkward Silences! In this interview, Caroline discusses UX research best practices at a security-minded organization like Dashlane, and why UX is crucial to ensuring good security outcomes. Give it a listen! https://lnkd.in/gMJgk4pb User Interviews

Dashlane's Head of UX, Caroline Morchio, on what she looks for in a first research hire. Listen to the full conversation on Awkward Silences today.

How do #UX researchers track their impact? Results from our 2024 State of User Research indicate a split between 1) stakeholder meetings and 2) quantitative metrics like KPIs (among others). Impact begins with alignment and visibility, so ping a stakeholder this week!

Building visibility for #UX research requires flexibility, too, says Caroline Morchio, Head of UX at Dashlane. She joined the Season 3 finale of Awkward Silences to break down how she organizes her team for balanced rigor. Listen to the full episode today—check the comments for the show link ⤵️

🔔 today I'm hosting a panel webinar with experts from product, design, and research to dig into the State of User Research Report's findings. Join us ⤵️ https://lnkd.in/gqwyjt_f

🤔 How do UX researcher salaries compare to those of UX designers? As we’d expect, salary💰 increases commensurate with experience. When we look at the same data by seniority/level manager salaries are lower than Senior/Principal ICs—in most cases, this seems to remain true even when we apply additional filters for years of experience.