Upper Hand

Athlete waivers aren’t the most glamorous part of your job. But they are critical to ensure both your business and athletes are protected. Every sports business needs a client waiver, but many don’t know where to start. We’re here to help. Download this free waiver and release template today: https://hubs.li/Q02RFZkC0

Your front desk employees are the face of your brand. They represent you. Your company. Your brand. When a client walks in the door, your front desk staff is who they see first. They alone can be the reason your customer comes back or not. This means it’s critical that you appropriately train and educate new additions to your sports facility staff. Here are 3 of the top areas to train your front desk staff on before they start working at your sports facility. https://hubs.li/Q02RFDdm0

Join our free AI Wisdom Wednesday webinar to discover the latest AI strategies and tools for your business. In this 30-minute live session, hear from our CEO and data expert, Kevin MacCauley, on how AI can help you reach your business goals faster and more effectively. Don't miss this chance to transform your sports facility or athlete training business. Claim your spot: https://hubs.li/Q02RS0Mx0 #Webinar #AI #Data #Tech

In talking with customers on a daily basis, Maddie Radcliff has heard many causes of frustration with current processes and the challenges business owners face. One of the most common challenges that come up in conversations? Customer retention. So, how can you identify and understand the issues your sports facility faces? And more importantly, how can you implement a solution that keeps your business moving up and to the right? Here are a few common issues that we’ve seen related to customer retention, and how you can fix them: https://hubs.li/Q02RDNhQ0

Run Your Sports Facility Like a Pro 🏆 Our FREE Sports Business Budget Template is built by industry experts to help you • Keep your finances organized • Understand your strengths and weaknesses • Customize it to fit your facility’s unique needs Whether you’re managing a training academy or a large facility, this template will help you stay on top of your finances. Download your free template and start planning for success: https://hubs.li/Q02QNkkc0

You know as well as anyone that managing a sports training business takes time. What if you could... • Save 250 hours in a year • Launch two brand-new programs • Simplify your registration • Seamlessly manage your business from your phone SpeedSkills Hockey did just that. Here are 4 things they did: 1. Implemented Upper Hand When Mike first started with SpeedSkills Hockey, the biggest challenge was managing endless admin tasks. With Upper Hand, we immediately streamlined scheduling and client registration. Mike recalls “tracking down waivers was the worst part. Now, it’s all built into the system and has been a huge time saver.” 2. Added Extra Sessions With more free time (5-10 hours saved per week), Mike added extra sessions to his existing programs. With the mobile app, adding athletes in real time became seamless. New sessions meant more athletes served, without sacrificing time on the ice. 3. New Programs Added Freed from admin work, Mike shifted his focus to creating two brand new programs, one of which is now a significant part of his business. Revenue Insight: Upper Hand’s reporting allowed Mike to analyze which programs were most profitable and where to invest further. 4. Significant Program Expansion By Month 12, Mike had saved over 250 hours annually. This allowed him to shift his focus back to the fundamentals—skating, and skill development for his athletes. Do you want to save hundreds of hours and grow your sports business? Link in comments!

The Upper Hand Biz Pod is back! 🎙️ Our CEO Kevin MacCauley recently sat down with Jeff Halsema at LK Soccer to discuss the LK soccer brand, and how they are utilizing data and analytics to improve their business efficiency. In their discussion, they dive into the role of AI, how Upper Hand AI has changed the way they are collecting and analyzing their data, and how Jeff uses the data to identify opportunities for the business. And, Jeff believes this is just the tip of the iceberg when it comes to AI in the sports training industry. Click here to read the highlights and watch/ listen to the full episode! https://hubs.li/Q02Qs2ts0

Coaches & trainers, this one's for you...👀 Tired of scrambling to keep your team organized? We get it—managing player info, schedules, and contact details can be a headache. We've put together a sports team roster template so you can: • Track player info in one place • Organize positions & line-ups effortlessly • Access everything on-the-go Download your free copy: https://hubs.li/Q02Q6x7s0

The Business Impact of Adding Sports Nutrition to Your Facility According to https://hubs.li/Q02Pzxhw0, the sports nutrition market is growing, with growth projected to hit $86 billion by 2032. But what does this mean for your facility? Why It Matters: • Improves athlete performance and recovery. • Boosts client retention with added value. • Aligns with the demand for plant-based, eco-friendly products. How It Can Grow Your Business: • Increase your income by offering nutrition advice and selling products. • Attract new clients who want a complete approach to performance and wellness. • Build your reputation by offering more than just training. Check out the article below! https://hubs.li/Q02PzC250 #sportsfacility #sportsnutrition #businessexpansion

Announcing Our New FREE Resource: The Ultimate Guide to Growing a Sports Facility! Running and expanding a sports facility can be challenging, but our detailed guide is here to help. Whether you’re aiming to increase membership, streamline operations, or create a winning marketing strategy, this guide has you covered. Click the link below! https://hubs.ly/Q02Pptpw0 #SportsFacility #BusinessGrowth #FreeResource #SportsManagement