Proud to continue my career with a mission driven organization with a history of community, dedication and core values.
Want to utilize your skills in Customer Service, Relationship Management while working in a community focused environment? Check out our newest opportunity at our West Boise YMCA! Serving over 20,000 active youth, adult, and family members, the West Branch of the Treasure Valley Family YMCA helps members lead a healthier, happier life. Facility amenities and features include six fitness studios, three racquetball courts, full-court basketball gym, youth activity center, climbing wall, 50-meter swimming pool, and training pool. The Membership Director is responsible for administering the total operation of the department within Branch and Association parameters, overseeing the safe management of programs, facilities, volunteer and staff development, and financial development within the department. Responsibilities: -Supervise staff, including hiring, onboarding, role-modeling, and coaching, scheduling and on-going development. -Recruits and manages volunteers as needed per current Volunteer Policies and Guidelines -Work closely with Membership staff to ensure department operations are consistent with approved Leading Practices. -Direct overall efforts to contact all new members and to get new members involved in programs, groups, clubs, events, etc. -Expand existing membership activities and establish new activities in accordance with strategic and operating plans. Respond to member and community inquiries and complaints in a timely manner. Develop and monitor membership budget to meet fiscal objectives. Manage all aspects of membership efforts to ensure budget, quality and safety expectations are met. Qualifications: -Bachelor's degree or equivalent experience. -Minimum three years of experience in related field. -Background must include strong skills in human relations, budgeting and fiscal management, financial development, customer services management, and staff and volunteer management. -Excellent human relations skills and an ability to maintain position communication with staff and members. -Ability to address and make solid decision in emergency situations. -Excellent verbal and written communication skills including telephone etiquette and computer use. Schedule: This is a full-time position at 40 hours weekly. Schedule requirements are Monday through Friday, 9:00am-5:00pm with some weekends and evenings based on leadership responsibilities. We offer Health Benefits, FREE membership to our YMCA, a generous Paid Time Off package and an Employer Funded Retirement Plan. Apply directly online at https://lnkd.in/d6dhmQhS.