Tikvah Lake Recovery

Imagine being given $100 to spend as you please. After spending $40 or $50 instead of enjoying good meals with friends or helping others, you somehow end up arrested, in jail or in rehab. It could seem like this person is reckless, careless and stupid. It could feel helpless of how to utilize the rest of the money since the first half was so poorly used. I sometimes attribute this example to the amount of years we’re given in life. And after 40 or 50 years we can be accomplished and happy with family, friends and a community. Or we can be 40 or 50 and in prison or rehab. In that second case, it might feel like a person’s life was already thrown away. Or they’re useless and not help-able. Meanwhile the picture of the text message is real and from a previous guest of Tikvah Lake Recovery. Even after spending $50 or so on things you’re not proud of, you can always utilize the rest with deliberate intent. There’s no such thing as destined for failure or stuck. This previous guest spent one birthday in rehab and the next on a ski trip with family. It is possible and it happens all the time. Who cares how you spent your first $50? Focus on the next $50 and how to spend it with purpose.

About 3 months ago I implemented Unreasonable Hospitality into my addiction and mental health treatment facility, Tikvah Lake Recovery. (Based on Unreasonable Hospitality by Will Guidara ) I replaced all day staff with seasoned hospitality experts and givers. These new individuals have been GMs and staff of major resorts from all over. They understand being empathetic and nurturing. They figure out what the guests need before they even ask for it. While my superb Clinical Team tends to the mental health needs of our guests, our new Executive Concierges create the most comfortable and supportive environment that can possibly exist within a rehab. Will Guidara believes that every industry can be part of the hospitality industry and I couldn’t agree more. Even within the walls of my facilities, a focus on hospitality and even a level beyond - of unreasonable hospitality, transforms the entire experience and allows our guests (we don’t call them patients or clients) to feel truly and uniquely cared for. More thoughts and insights into how I manage premiere treatment centers coming in future posts. Follow for more.