Service Council™

What's the secret sauce to successful #service #innovation? Join Michael Potts, SVP of ACCO Engineered Systems, Daniel Basile, VP of Field Service of TOMRA, and Christine LaVoi, Senior Client Services Partner of IFS this Wednesday, 8/21 at 12PM ET and find out! We'll learn how ACCO and TOMRA have successfully disrupted their service business to increase technician productivity, drive customer experience, build organizational resilience and transform their service operations: https://lnkd.in/gKEkqx36

Come one, come all to see a preview of what's to come at the #smarterservices Executive Symposium with this great Service Council™ webinar on Wednesday.

Time is running out to register for our next Smarter Services Webinar⌛ If service innovation is on your organization's roadmap, you won't want to miss this discussion with Michael Potts, SVP of ACCO Engineered Systems, Daniel Basile, VP of Field Service of TOMRA, and Christine LaVoi, Senior Client Services Partner of IFS. Join us next Wednesday, 8/21 at 12PM ET to learn how ACCO and TOMRA have stayed ahead of the service game: https://lnkd.in/gKEkqx36

All areas of the service business are dealing with higher expectations in an increasingly complex global landscape, with the service supply chain being no exception. This is motivating a larger number of organizations to aim for a more predictive and proactive service delivery model that better manages uncertainty and empowers the growth mindset that service leaders are pushing for (#1 trend in Service Leaders Agenda). However, Service Council research shows that when it comes to predictive capabilities, too many organizations are failing to bridge the divide between theoretical availability and systematic execution. Join the inService™ Podcast Live on Thursday, August 15th at 12PM ET as host Gerardo Pelayo welcomes guest, Jeff Nieze, VP Solution Strategy, Baxter Planning. Together, the two will talk about the reasons behind the low utilization of leading indicators and tying off early visibility with adaptive next-best workflows in their service supply chain. Jeff will also share how he is seeing partners, particularly those with uptime-critical assets, operationalize and extract the benefits from a predictive supply chain. Jeff Nieze has over 16 years of experience in the service supply chain space. Currently the Vice President of Solution Strategy for Baxter Planning, Jeff leads their strategic sales consulting and value consulting practice, working with some of the largest global high-tech, healthcare, commercial, and industrial OEM businesses to develop an end-to-end predictive platform for their service supply chain.

LIVE IN ONE HOUR🎙 Join the inService™ Podcast Live today at 12PM ET as host Gerardo Pelayo, Ph.D. welcomes guest, Jeff Nieze, VP Solution Strategy, Baxter Planning. Together, the two will talk about the reasons behind the low utilization of leading indicators and tying off early visibility with adaptive next-best workflows in their service supply chain. Jeff will also share how he is seeing partners, particularly those with uptime-critical assets, operationalize and extract the benefits from a predictive supply chain.

Live this Thursday🎙 Join the inService™ Podcast on August 15th at 12PM ET as host Gerardo Pelayo, Ph.D. welcomes guest, Jeff Nieze, VP Solution Strategy, Baxter Planning. Jeff will also share how he is seeing partners, particularly those with uptime-critical assets, operationalize and extract the benefits from a predictive supply chain. Don't miss it! #predictive #supplychain #baxterplanning #fieldservice #service

Is #service innovation a priority for your org? If so, you're not alone! According Service Council research, it will be the top priority for service leaders for the next 5 years. What does a recipe for service #innovation success look like, and how can you achieve it? Join us on 8/21 at 12PM ET we dive into this topic with 3 leaders in service innovation: Michael Potts, SVP of ACCO Engineered Systems, Daniel Basile, VP of Field Service at TOMRA, and Christine LaVoi, Senior Client Services Partner of IFS. Register today! https://lnkd.in/gKEkqx36

Tracy Hewitt describing the path that DISH Network is actively building by applying the possibilities that AI brings to the table, and addressing #interoperability, #transformed processes, and measurable #results. Data science Service operations, coming together in relevant ways. Service Council™ community coming together to advance the maturity of our industry. Thanks to ServiceNow and Neuron7.ai for your support in making today possible.

Kevin Covell sharing best practices to proactively drive customer value and intelligently manage customer retention, all fueled by the interaction of all sorts of data technology. Bigger picture: great examples of collecting, integrating and continuously maintaining data to translate it into timely intelligence. At the Service Council™ Service Journey day, hosted by DISH Network

So happy to be back together with our great community in liberty Denver today. Thank you to DISH Network EchoStar Corporation for hosting the group. Great discussions. Thanks to ServiceNow and Neuron7.ai for their partnership and contributions to todays event. See you all next month in #Chicago at Smarter Services Executive Symposium!