TalentPop

CXplained Newsletter recently had the privilege of interviewing some of the top customer service leaders and founders in the E-Commerce space to learn more about their top strategies to elevate customer experiences. Explore their insights 💡 below: 🎙️ Why Tara Austin, from Ruthie Grace Boutique, Believes in Mastering the Basics Before Scaling Link: https://lnkd.in/daiWVVu6 🎙️ How Paul Beirne at Proper Cloth Uses AI to Enhance Agent Capabilities and Not Replace Them Link: https://lnkd.in/d7rVgstU 🎙️ Why Caela Castillo from JAXXON Focuses on Hands-On Training Link: https://lnkd.in/dNbGxapx 🎙️ How Daniel Fuerst at Yoto Learns from Both Positive and Negative Feedback Link: https://lnkd.in/dHhgN2it 🔗 Want to be interviewed for CXplained and share your own journey? Simply leave a comment 😉

👏 Congratulations David Noller on the new role as AI Implementations Success Manger! 👏 Your journey has been nothing short of amazing, and this promotion is just the beginning of even greater things at TalentPop. Here’s to making an even bigger impact and achieving new heights! 🚀 Keep up the fantastic work—your future is bright! 🌟

🚀 Huge shoutout to Kristina Fetter for the incredible promotion to Talent Acquisition Manager! 🎉 Your unwavering commitment and hard work have not gone unnoticed at TalentPop, and it’s so exciting to see you take this next big step in your career. Wishing you continued success in your new role! Let’s all give Kristina some love as she embarks on this exciting new chapter! 👏

🌟 Congratulations to our amazing TalentPop team members on your promotions in the month of September! 🌟 Your dedication and hard work have truly paid off, and we couldn’t be prouder of each and every one of you. This is a testament to your commitment and the incredible impact you’ve made as part of our remote family! 💼💪 Here’s to new challenges, successes, and continued growth in your journeys! Keep shining bright! ✨

Many brands we work with have increased their conversion rates by up to 12% using just these 4 strategies 🤫 - Proactive live chat Avg increase in conversion rate on side is 12% - Calling abandoned carts Pick up rate for abandoned carts is 18% - Cleaning Ad comments The Facebook Ad with positive comments had 56% higher CTA - Subscription recovery & winback Doing all of this is tough… unless you have a rock-solid CS team backing you up. Curious about how TalentPop can help you achieve the same success for your brand? Let’s chat! 😉

🌟 Big Congratulations to Allison Grago on your promotion to Recruitment Operations Manager 🌟 Your dedication, leadership, and drive have been truly inspiring, and this promotion is a testament to all your hard work. Here at TalentPop, we celebrate every milestone, and we’re excited to see you take on new challenges and successes in your journey! 💼💪 Keep shining, Allison! ✨

Celebrating our partnership with Popl! 🎉 By integrating TalentPop’s Growth Assistants Popl were able to: 👉 Streamline operations through effective handling of complex B2B orders 👉 Accelerate onboarding with comprehensive SOPs for new team members 👉 Enhance creative capacity with a robust design team meeting high customization demands This partnership showcases: ✅ TalentPop’s expertise in driving efficiency and managing growth ✅ The transformative impact of our Growth Assistants on business performance We’re proud to support Popl’s journey to becoming the leader in digital networking. Excited for what the future holds! 🚀 Read the full Success Story here: https://lnkd.in/e8MyKbbT

Don’t miss out on hearing from TalentPop's Director of Customer Success, Tanner Corum, as she dives into 5 game-changing personalization strategies: → Dynamic product recommendations → Tailored customer journeys through segmentation → Personalized email and SMS campaigns → Customer reviews → AI-driven customer support Join her this Thursday for an exclusive DTCX online event: "5 Tools to Scale Your CX Program with Personalization.” 🗓️ September 26 ⏰ 12 PM PST / 3 PM EST 🤑 Free Secure your spot today → https://lnkd.in/exyYnhTX

Looking to improve the customer journey for your Shopify store? 👀 Join us as TalentPop Co-Founder, Ashkan Taheri, speaks alongside the brightest minds in E-Commerce for the DTCx Ultimate Shopify Journey: Episode 10 virtual webinar! RSVP today to: 💡 Discover actionable tactics to enhance your customer journey 🗣️ Learn from 12 industry-leading speakers from 12 top-notch companies 💬 Connect with professionals in the D2C E-Commerce sphere. Reserve your place right away! Link in the comments below👇 Gorgias ShipBob Tinuiti AfterShip Justuno Triple Whale Daasity Nosto PostPilot Yotpo Ordergroove

Happy 1-year TalentPop work anniversary to Olivia Parker! Today marks a significant milestone as we celebrate Olivia’s first year with TalentPop! It’s hard to believe that a whole year has flown by since Olivia joined the team, bringing her unparalleled talent, dedication, and infectious energy. Olivia’s contributions to the company have been nothing short of remarkable. Her passion for excellence and her unwavering commitment to our goals have truly set a high standard for everyone around her. From her innovative ideas to her tireless work ethic, she has consistently impressed the team and broken TalentPop Partnership records. As the team reflects on this past year, we want to express our heartfelt gratitude for everything Olivia has done. Thank you for your hard work, your passion, and your dedication to making TalentPop the incredible company that it is today. We are truly fortunate to have Olivia as part of the team, and we look forward to many more years of success and collaboration together. Here’s to Olivia and to many more milestones ahead! 🚀