Gen AI is the future of banking and finance - https://bit.ly/4g1peJp Generative AI could add up to US$340B annually to banking by automating tasks and boosting productivity. From chatbots to data processing, AI is reshaping the industry. Learn more from our latest blog! #GenerativeAI #Banking #AIinFinance
About us
A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups. Our innovation and expertise ensure CX excellence across traditional and non-traditional channels. Working both in-center and via work at home, our 40,000 CX experts are present in 13 countries ensuring global reach and local connection no matter where your customers are based. The award-winning Startek Cloud, a hybrid-cloud platform integrated with AI capabilities, empowers remote and home-based team members, to deliver business agility and continuity. At Startek we believe that every organization can deliver meaningful customer experience (CX) at every touchpoint by harnessing the power of empathy. Empathy is looking through your customer’s eyes to understand the world as they see it and leveraging that understanding to build human-centric experiences that create an effortless 1-2-1 connection. Applying empathy across data, technology and people, we enable our clients to build long-term, profitable customer relationships by closing the CX gap. To find out more visit www.startek.com.
- Website
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http://www.startek.com
External link for Startek
- Industry
- Outsourcing and Offshoring Consulting
- Company size
- 10,001 employees
- Headquarters
- Denver, CO
- Type
- Public Company
- Specialties
- Customer Engagement, Social Media, BPO, Outsourcing, Business Process Outsourcing, Back Office, Service Delivery, Healthcare Support, Contact Center Technology, Revenue Management, Customer Care, Consulting, Analytics, Omnichannel Engagement, Intelligent Automation, Digital Transformation, Work from Home, Customer Insights, CX transformation, and Customer experience
Locations
Employees at Startek
Updates
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A strong call center is key to customer loyalty. Know why - https://bit.ly/3XWUsun Empower agents with the right training, tools, and support to boost performance and elevate customer experience. Discover 10 ways to improve call center efficiency in our blog! #CXExcellence #CustomerExperience #AgentPerformance
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Boost your holiday sales! Get the free whitepaper to know how - https://bit.ly/3E6c8sM A leading e-commerce company saw a 35% increase in new listings and a 5% boost in seller satisfaction thanks to Startek's seamless onboarding and omnichannel support. Ready to ramp up for the holidays? Let’s talk! #Ecommerce #CustomerExperience #HolidaySupport #Startek
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We are happy to announce that our Chief Growth Officer, Abhinandan J., has been recognized in the Global Chief Digital Officer 100 list by HotTopics. This award honors top digital leaders transforming their industries through innovation, digital transformation, and leadership excellence. More information here - https://lnkd.in/gu9FsG-s #HotTopics #CDO100
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Get our latest whitepaper to learn how to please your customers during the upcoming holiday season - https://bit.ly/3E6c8sM A smooth experience for customers and agents ensures high engagement and long-term retention. Build customer loyalty by delivering world-class CX year-round. #RetailCX #CXServices
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Discover the Generative AI trends and innovations that are revolutionizing contact centers worldwide! Get more CX automation innovations here - https://lnkd.in/ggE2uiZA #CX #CXInnovations #GenerativeAi
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Ready to unlock the power of personalization? Read more - https://bit.ly/4ebylGf Elevate your customer experience with personalized interactions! 71% of customers expect tailored experiences, and businesses that listen to customer insights can see huge benefits—from higher retention to increased sales. Financial services call centers are leading the charge by using CRM systems to deliver just that—customized solutions for every customer. #CustomerExperience #CXInsights #FinancialServices
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Transform your business with AI! Read more - https://bit.ly/4gpQrpp According to Gartner, whether you’re looking to innovate with Generative AI or optimize with Predictive AI, choosing the right technology can elevate your strategy and boost productivity by 24.69%. Discover which AI is best for your goals and drive your success forward! #AI #GenerativeAI #PredictiveAI
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Chatbot vs. Conversational AI: Which is Right for Your Business? Learn the Difference: https://lnkd.in/d4ckZTaR Choosing between a chatbot and conversational AI is more than just a tech decision - it's about aligning with your business goals, customer expectations, and future growth plans. Discover which solution fits your needs and sets you up for success! #ConversationalAI #Chatbots #CustomerExperience
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Frost & Sullivan Events' #CustomerContactWest event is coming to Tucson, AZ this October 20 - 23, and Startek is thrilled to be a sponsor. Join Abhinandan J., CGO, Startek and Vikesh Vaswani, Sr. VP, Customer Care Strategy & Operations, Altice USA as they uncover the exciting future of agent effectiveness. For more information, click here - https://frost.ly/agp #FrostCC