"With 5 billion people online, brands face 'point-solution chaos.' Scott Harvey, Chief Customer Officer at Sprinklr, says to MartechAsia the key is cutting through the noise and engaging on the right channels. A unified AI platform helps teams work together and deliver better customer experiences. #UnifiedCXM
Sprinklr
Software Development
New York, NY 513,837 followers
Un-siloed teams. Happier customers.™
About us
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.
- Website
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https://www.sprinklr.com/
External link for Sprinklr
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- New York, NY
- Type
- Public Company
- Founded
- 2009
- Specialties
- Social Media Management, Customer Experience Management, and Enterprise Cloud Computing
Locations
Employees at Sprinklr
Updates
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71.3% of respondents in an expert.ai survey said data privacy, security, and governance are the top challenges in enterprise Large Language Model (LLM) adoption. However, through innovative strategies, our engineering teams help mitigate these risks, ensuring a safer AI driven future. Learn more about our methods: 🔗 https://lnkd.in/eP2Kcvq8
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We're #hiring a new Lead Solutions Consultant - SaaS Pre-Sales Switzerland in Geneva, Geneva. Apply today or share this post with your network.
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We're #hiring a new Culture & Talent Business Partner - Remote US in Illinois. Apply today or share this post with your network.
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We ❤️ our customers! Sprinklr has been recognized by G2’s 2024 Fall Reports with 100 leader badges! Want to take Sprinklr for a spin? Claim a free 30-day trial now ➡️ https://lnkd.in/eWrNeVYy #UnifiedCXM #CCaaS #G2Leader
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"AI needs to understand and remember customers' preferences," says Bill Price, a CX Leader. Bill was our latest guest on #CXWISE and shared how a simple notification about his Tesla's battery charge transformed his vacation ⚡ Watch the full episode by clicking the link in the comments below!
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Curious about how the EU’s AI Act will impact your business? Get an overview of the European Union’s Artificial Intelligence Act and how we’re preparing ahead of its effective date. https://lnkd.in/eE6MgJT7
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Last week’s CX Connect Chicago was a powerful reminder of the challenges and opportunities in today’s customer experience landscape. Together, when marketing and customer service align as a true CX function, the potential to deliver meaningful, human-centric experiences is limitless ✨ We'd like to give a special shoutout to Precious Bucher, Director of Operations, Customer Experience and Engagement at Zappos Family of Companies, and Stacey Jenks, Principal AI & Machine Learning Specialist at Amazon Web Services (AWS), for their incredible insights on how AI can help brands unlock the future of CX! #CXConnect #UnifiedCXM
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New: Today we announced the launch of a local data hosting solution for the Sprinklr platform in Switzerland on Microsoft Azure, highlighting our commitment to the region, as well as our focus on enterprise governance, data security, and compliance. 🔗 https://lnkd.in/gdG9Eqqi #UnifiedCXM
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Sprinklr reposted this
Chief Culture Talent Officer at Sprinklr/Advisor to Start-ups & Fast-growth Businesses/Author/Speaker/Mom of 3 (My Fav Title!)
I want to highlight an incredibly meaningful event hosted by Sprinklr We Care: Unidos as part of Hispanic Heritage Month. We had the privilege of hearing from four incredible Sprinklrites— Luis Veloz, Laura Garcia, Rick Maltez, and Veronica Guevara—who shared their deeply personal stories, cultural traditions, and unique experiences that enrich our diverse Sprinklr community. Each story was a testament to their rich heritage. Luis Veloz spoke about his love for cooking cherished family recipes passed down through generations, especially his mother’s tamales and posole, which connect him to his roots every time he prepares them. Laura Garcia shared the joy of dancing cumbia with her mom in the kitchen, a memory that continues to bring her family together. Rick Maltez reflected on how music has been ingrained in his life from an early age, thanks to his father’s career as a conga player for a famous Honduran band. And Veronica Guevara painted a beautiful picture of her family’s tradition of celebrating Christmas, dressing to the nines even when staying home—something her grandmother insists upon to this day! Thank you to everyone who made this moment a reality! Your stories, heart, honesty, and passion were a gift to all of us. I’m excited to see the continued impact of this community. Here’s to honoring the diverse cultural heritage that makes Sprinklr such a special place. #HispanicHeritageMonth #Unidos #WeCare #CultureOfBelonging #SprinklrLife