Smart Energy Water

🎉 Exciting News! We are thrilled to announce that Paridhi Gupta has taken on the role of Chief Marketing Officer at Smart Energy Water (SEW.AI) As CMO, Paridhi will be at the helm of shaping and driving SEW’s global marketing strategy. With her unique blend of creativity and data-driven insights, she will continue to elevate our brand, amplify our voice, and connect our story to the energy and utilities world. Paridhi will focus on delivering impactful marketing initiatives that resonate with our partners, clients, and communities. Under her leadership, SEW will continue strengthening its position as a global leader, transforming how utilities engage with their customers and workforce. Join us in congratulating Paridhi and wishing her all the best in this exciting new chapter! #NewBeginnings #MarketingLeadership #CMO #Innovation #SEW #DigitalTransformation

Empowering Energy and Utilities with Digital Transformation: A Case Study In the utility sector, the journey toward digital-first customer experiences has been slow, with many providers discussing technologies that could transform operations and enhance customer engagement. However, only a handful have made significant strides in this area. One midwest energy company, serving over 1.3 million customers across Iowa and Wisconsin, has taken bold steps to embrace digital transformation. By adopting a cutting-edge customer experience platform, the company has empowered its customers, enhanced service delivery, and improved operational efficiency. Download the case study to learn how this energy provider leveraged digital innovation to deliver exceptional service and meet evolving customer needs. https://lnkd.in/g7ujMyD6 #customerexperience #casestudy #utilityindustry #midwest

#SunnyThursday AI Platforms to Optimize Renewable Energy Usage By tapping into customer and workforce insights derived from diverse data sources, our platform automates essential operational workflows, enhancing energy management. Time to leverage advanced AI, ML, and IoT analytics to detect irregularities in solar energy usage, allowing providers to quickly pinpoint, manage, and resolve potential issues. https://lnkd.in/ggAeX-eJ #solar #renewableenergy #energyefficeny #utilityindustry

On this special day, we reflect on the timeless principles that continue to shape a better world- it's the presence of justice, empathy, and understanding. It’s about creating spaces where every voice is heard, every person is valued, and differences are celebrated. Together, let’s build communities rooted in compassion, inclusion, and peace. Let’s lead with kindness and stand united in the pursuit of harmony. #GandhiJayanti #Nonviolence #Inclusivity #Peace #Unity #Compassion #StrongerTogether

As of the end of 2023, over 1.06 billion smart meters were installed worldwide, spanning electricity, water, and gas meters, with North America alone achieving 77% penetration. While governments and utilities are accelerating the installation of these devices, the real question arises: What do customers do with these smart meters? Simply reading and submitting their meter data is no longer enough. The real value lies in how this data can be transformed into actionable insights that enhance customer experience (CX), improve grid efficiency, and ensure load balancing across the network. That’s where SEW’s Vertical-Specific AI-powered SmartCX platform comes in— designed to convert granular data into meaningful insights, addressing the unique needs of both utilities and customers. We invite you to join us at Itron Inspire from October 4-10 at JW Marriot, Palm Desert, CA to experience how SEW is shaping the future of utility innovation. Our team will demonstrate how our Edge AI-powered Connected Platform is transforming customer engagement, driving efficiency, and empowering smarter grid management. https://lnkd.in/gm35WXa2 #itron #customerexperience #utilities #energy #water #event

Powering the Future of Utilities with One Unified Platform ⚡ For over a century, the utility industry has been a benchmark for efficiency—delivering electricity and water to millions daily. But with today’s emerging complexities, managing reliable, safe, and affordable services while keeping customers engaged demands more than outdated, disjointed platforms. Utilities often rely on multiple platforms to manage different aspects of operations, leading to data silos, inefficiencies, and disconnected experiences for customers and the workforce. Managing fragmented systems can prevent utilities from delivering real-time, predictive insights. 📄 Download our TMG-surveyed whitepaper to discover how a single intelligent platform: ✔️ Streamlines operations by integrating data across the utility ✔️ Enhances both customer and workforce experience ✔️ Delivers actionable insights in real-time and near real-time ✔️ Eliminates inefficiencies of multiple, disjointed systems Experience how a unified platform transforms utility operations, ensuring proactive customer engagement, improved decision-making, and future-proof service delivery. 🔗 Download the whitepaper to learn how to simplify and innovate! https://ow.ly/E6Qa50TsuOR #Utilities #DigitalTransformation #AIForUtilities #SinglePlatform #CustomerExperience #WorkforceEngagement #ActionableInsights

WE3 Keynote Announcement with SMUD Brandy Bolden on Digital Impact and a People-First Approach Join Brandy Bolden, Chief Customer Officer of SMUD as she shares her powerful insights on the transformative power of digital platforms in enhancing the customer experience. Learn how SMUD prioritises people through innovative strategies and groundbreaking AI initiatives, shaping the future of customer engagement. Discover how SMUD's forward-thinking approach is making a real impact in their community while delivering excellence and care. 🗓️ Date: November 13 🕞 Time: 3:30 PM - 3:45 PM 📍 Location: The Waterfront Beach Resort, Huntington Beach https://lnkd.in/g3rKG79b #DigitalTransformation #CustomerExperience #AI #PeopleFirst #SMUD #Innovation #Leadership #CommunityImpact

Feeling like you're going in circles during outages? 🌀 Switch to SEW Smart Outage Management Platform that effectively manage outages by building connected customer-workforce experiences. SEW’s platform engages customers through two-way communication, delivering real-time updates via preferred channels such as chatbots, IVR, and email. Additionally, the platform offers an intuitive map interface with comprehensive restoration details and single click reporting options. Simultaneously, it enables the field workforce to expedite outage recovery, ensuring a smarter engagement approach. This connected platform approach boosts outage restoration effectiveness, enhances grid reliability, and presents a comprehensive solution for utilities in today's digital landscape. Time to stay ahead of the sprint : https://lnkd.in/ddtpMAQw  #StayConnected #StormReady #Outage #Storm #Digital #Utilities #Transformation #Access #Connectivity #OutagePrevention

Energy is a lifeline, not a luxury. Yet, millions still face the choice between paying utility bills or putting food on the table. By 2030, it's projected that 660 million people will lack electricity, and 1.9 billion will lack clean cooking fuels. At SEW, we're focused on affordability and energy equity. With technology like AI-powered connected experience platforms, we can simplify processes, automate assistance, and bridge the gap for low-income and vulnerable populations. It's time to build a resilient energy system that benefits everyone. 💡 https://lnkd.in/gJDmbAQp #EnergyEquity #Affordability #TechnologyForGood #DigitalTransformation #UtilitySolutions #InclusiveEnergy

Top Energy & Water Industry Stories You Need to Know 💧⚡ Stay ahead of the latest trends and innovations in the world of energy and water. Here are this week’s must-read stories. Slide in to dive deeper into these game-changing updates and stay informed about how global efforts shape the future! #EnergyNews #WaterIndustry #Sustainability #Innovation #FutureOfUtilities #SEW