Sailpeak

Looking to level up your data science career? Explore exciting opportunities at Sailpeak! We're currently seeking a skilled Mid-Level Data Scientist Consultant to join our crew in Brussels. If you have 3-5 years of experience, a thirst for data exploration, and the ambition to conquer new challenges, this could be your next great adventure! What you'll do: >> Partner with leading banking clients to solve complex business problems using data and AI. >>Design, develop, and deploy machine learning models for a variety of use cases. >>Apply your expertise in AI, LLMs, and chatbot technologies to create innovative solutions. >>Contribute to internal projects focused on enhancing AI chatbot quality. What we're looking for: >>3-5 years of hands-on experience in data science, ideally in the banking or financial services sector. >>Strong proficiency in Python and key machine learning libraries. >>Expertise in AI, LLM, and chatbot technologies. >>Fluency in English, French, and Dutch. Ready to set sail? ⛵️ Apply now and join us on this exciting journey! #DataScience #AI #Banking #Hiring #Brussels #SailpeakSpeaksAI

𝗢𝘂𝗿 𝗯𝗲𝗻𝗰𝗵𝗺𝗮𝗿𝗸 𝗼𝗳 𝗕𝗮𝗻𝗸𝗶𝗻𝗴 𝗖𝗵𝗮𝘁𝗯𝗼𝘁𝘀 𝗶𝘀 𝗻𝗼𝘄 𝗹𝗶𝘃𝗲 🥇 After months of hard work at Sailpeak’s research centre, we’re proud to announce the launch of our latest study: 𝗼𝘂𝗿 𝗕𝗲𝗻𝗰𝗵𝗺𝗮𝗿𝗸 𝗼𝗳 𝗕𝗮𝗻𝗸𝘀’ 𝗖𝗵𝗮𝘁𝗯𝗼𝘁𝘀. This benchmark studies 65 different banks in 14 European countries with one purpose: understanding how banks are using chatbots in their pre-login environment. 𝗢𝘂𝗿 𝗯𝗲𝗻𝗰𝗵𝗺𝗮𝗿𝗸 𝗶𝘀 𝗽𝗮𝗰𝗸𝗲𝗱 𝘄𝗶𝘁𝗵 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀: we asked more than 100 questions and studied 25 different criteria to assess the 𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗮𝗹𝗶𝘁𝗶𝗲𝘀, the 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱𝗶𝗻𝗴 and the 𝗿𝗲𝗹𝗲𝘃𝗮𝗻𝗰𝗲 of the pre-login chatbots. You’ll also find the industry’s best practices and what the future of chatbot technology in the financial sector looks like. Download the report through the link in the first comment ⬇️ #SailpeakSpeaksAI #Chatbot #ArtificialIntelligence #RetailBanking #FinancialServices

𝐀𝐈 𝐚𝐧𝐝 𝐜𝐡𝐚𝐭𝐛𝐨𝐭𝐬 𝐚𝐫𝐞 𝐚 𝐡𝐨𝐭 𝐭𝐨𝐩𝐢𝐜 𝐢𝐧 𝐟𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐢𝐧 𝐁𝐞𝐥𝐠𝐢𝐮𝐦! At our research centre, we’ve taken a closer look at how leading retail banks in Europe are integrating chatbots into their pre-login customer journey. The result? A comprehensive benchmark report that compares the chatbot performance across various banking websites in Northern and Western Europe. This report not only highlights the current trends but also sheds light on the increasing acceptance of AI in financial services. For example, banks in Belgium are increasingly leveraging AI to optimise customer journeys, streamline processes, and deliver personalised support through chatbots. One thing is clear: 𝐀𝐈 𝐢𝐬 𝐩𝐨𝐩𝐮𝐥𝐚𝐫 𝐢𝐧 𝐭𝐡𝐞 𝐟𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐢𝐧𝐝𝐮𝐬𝐭𝐫𝐲! Interested to read our report? Get early access to our chatbot benchmark through the link in the first comment. #SailpeakSpeaksAI #Chatbot #ArtificialIntelligence #RetailBanking #FinancialServices

𝐎𝐮𝐫 𝐁𝐞𝐧𝐜𝐡𝐦𝐚𝐫𝐤 𝐨𝐟 𝐁𝐚𝐧𝐤𝐢𝐧𝐠 𝐂𝐡𝐚𝐭𝐛𝐨𝐭𝐬 𝐢𝐬 𝐜𝐨𝐦𝐢𝐧𝐠 𝐬𝐨𝐨𝐧! Our research centre at Sailpeak has been working diligently during the past few months to publish our latest report: 𝐨𝐮𝐫 𝐛𝐞𝐧𝐜𝐡𝐦𝐚𝐫𝐤 𝐨𝐟 𝐛𝐚𝐧𝐤𝐢𝐧𝐠 𝐜𝐡𝐚𝐭𝐛𝐨𝐭𝐬. Chatbots are becoming increasingly relevant in today’s banking industry, as they provide an efficient customer service and an improved user experience. As banks continue to integrate AI, understanding how these chatbots perform is crucial for maintaining a competitive advantage. This benchmark report compares the public environment chatbots of 65 banking websites across 14 European countries and studies their performance, relevance and understanding. Interested to read our report? Register to get early access to our benchmark through the link in the first comment. 𝐖𝐞’𝐫𝐞 𝐩𝐮𝐛𝐥𝐢𝐬𝐡𝐢𝐧𝐠 𝐭𝐡𝐞 𝐫𝐞𝐩𝐨𝐫𝐭 𝐧𝐞𝐱𝐭 𝐰𝐞𝐞𝐤! #SailpeakSpeaksAI #Chatbot #ArtificialIntelligence #RetailBanking #FinancialServices

𝗢𝘂𝗿 𝗕𝗲𝗻𝗰𝗵𝗺𝗮𝗿𝗸 𝗼𝗳 𝗥𝗲𝘁𝗮𝗶𝗹 𝗕𝗮𝗻𝗸𝗶𝗻𝗴 𝗪𝗲𝗯𝘀𝗶𝘁𝗲𝘀 𝗶𝘀 𝗺𝗮𝗸𝗶𝗻𝗴 𝗵𝗲𝗮𝗱𝗹𝗶𝗻𝗲𝘀! Happy to see that our Benchmark of Retail Banking Websites has been mentioned by Trends Canal Z, highlighting the importance of website performance in the retail banking sector. Thank you Sébastien Buron for the article. And congratulations to Beobank NV/SA for the amazing performance. Want to learn more? The link to the full report is in the first comment below. #RetailBanking #FinancialServices #WebsitePerformance

𝗪𝗵𝗼 𝗶𝘀 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗹𝗲 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗔𝗜 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗶𝗻 𝗕𝗲𝗹𝗴𝗶𝗮𝗻 𝗳𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗶𝗻𝘀𝘁𝗶𝘁𝘂𝘁𝗶𝗼𝗻𝘀? Our AI Barometer analyses how artificial intelligence is implemented in Belgian financial institutions. After surveying 17 financial institutions, we found diverse approaches to AI leadership. In some companies, the CEO takes the lead, while in others, it’s the Chief Data Officer or the CTO who’s responsible for the AI strategy. Each organisation tailors its approach based on its unique needs and structure. Interested in our results? Our AI Barometer is available for download through the link in the first comment. #SailpeakSpeaksAI #AIBarometer #ArtificialIntelligence

𝗠𝗮𝗸𝗶𝗻𝗴 𝗮𝗻 𝗮𝗽𝗽𝗼𝗶𝗻𝘁𝗺𝗲𝗻𝘁 𝘄𝗶𝘁𝗵 𝘆𝗼𝘂𝗿 𝗯𝗮𝗻𝗸: 𝗲𝗮𝘀𝘆 𝘁𝗮𝘀𝗸? 𝗡𝗼𝘁 𝗻𝗲𝗰𝗲𝘀𝘀𝗮𝗿𝗶𝗹𝘆! Our Benchmark on Retail Banking Websites concludes that only 1 out of 5 (21%) websites of retail banks in France, Belgium and the Netherlands make it easy to book an appointment. In a digital world where the website plays a crucial role in customer acquisition, this must be improved. But how to improve? Our Benchmark of Retail Banking Websites includes several key elements to improve the websites of retail banks. Check out the link in the first comment to download our benchmark. #RetailBanking #FinancialServices #WebsitePerformance

𝗢𝘂𝗿 𝗯𝗲𝗻𝗰𝗵𝗺𝗮𝗿𝗸 𝗶𝘀 𝗰𝗹𝗲𝗮𝗿: 𝗿𝗲𝘁𝗮𝗶𝗹 𝗯𝗮𝗻𝗸𝗶𝗻𝗴 𝘄𝗲𝗯𝘀𝗶𝘁𝗲𝘀 𝗻𝗲𝗲𝗱 𝗮 𝗺𝗼𝗯𝗶𝗹𝗲 𝗺𝗮𝗸𝗲𝗼𝘃𝗲𝗿 📈 As the customer journey increasingly transitions to digital platforms, retail banks must stay ahead of the curve. This also means offering a seamless mobile experience. Our research shows that 37% of retail banking websites in France, Belgium, and the Netherlands are not mobile-friendly, significantly affecting user satisfaction and engagement. Furthermore, this also affects Google rankings. Responsive design is a vital component of Google's search ranking factors. Curious to know more? Get early access to our Benchmark through the following link: https://lnkd.in/giDFwQvR #RetailBanking #FinancialServices #WebsitePerformance

𝐇𝐨𝐰 𝐝𝐨𝐞𝐬 𝐆𝐞𝐧𝐀𝐈 𝐛𝐞𝐧𝐞𝐟𝐢𝐭 𝐁𝐞𝐥𝐠𝐢𝐚𝐧 𝐟𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐢𝐧𝐬𝐭𝐢𝐭𝐮𝐭𝐢𝐨𝐧𝐬? That’s the question we aim to answer with our AI Barometer that we launched last month. Our AI Barometer explores this question, focusing on how GenAI is benefitting Belgian banks and insurance companies. Our results indicate that the 5 main benefits that come with the implementation of GenAI are the following ⬇️ 1) Automation of repetitive tasks 2) Improvement of customer experience 3) Reduced fraud 4) New insights generation 5) Development of new products and services Interested to read our results? The link to our AI Barometer is in the first comment below. #SailpeakSpeaksAI #AIBarometer #ArtificialIntelligence

𝐏𝐡𝐲𝐬𝐢𝐜𝐚𝐥 𝐛𝐚𝐧𝐤 𝐛𝐫𝐚𝐧𝐜𝐡𝐞𝐬 𝐚𝐫𝐞 𝐢𝐧 𝐝𝐞𝐜𝐥𝐢𝐧𝐞 𝐢𝐧 𝐅𝐫𝐚𝐧𝐜𝐞, 𝐁𝐞𝐥𝐠𝐢𝐮𝐦 𝐚𝐧𝐝 𝐭𝐡𝐞 𝐍𝐞𝐭𝐡𝐞𝐫𝐥𝐚𝐧𝐝𝐬. 📉 The traditional bank branch nowadays is mostly via appointment only and for very specific operations, such as buying a house, planning a retirement, etc. Everyday banking operations are now usually managed via online self-service through the app or the website. Customer acquisition also happens primarily via the website. Therefore, banks must provide a flawless digital experience that attracts and retains customers to remain competitive. Our Benchmark of Retail Banking Websites examines how the websites of leading banks in France, Belgium and the Netherlands are performing. Curious to read the results? Get early access to our benchmark report via the link in the first comment. #RetailBanking #FinancialServices #WebsitePerformance