SaaStr

New!! "How to Build Pipeline and GTM Alignment in 2024 with Datadog’s CMO Sara Varni" https://lnkd.in/g6PcjJ64

🔥 The SaaS Era of 2013-2022 is OVER - Welcome to the world of Hyperfunctional SaaS. 🚀 This new era requires companies to do more with less while raising the bar for innovation, efficiency, and customer expectations. Here are the key takeaways from Jason M. Lemkin, Founder & CEO of SaaStr, during his excellent session at SaaStr 2024 💫 🙌 : 1️⃣ AI is now table stakes 🧠: Customers expect AI to replace up to 50% of the workforce. It’s happening, especially in sectors like customer service, where platforms like Zendesk, Intercom, and Talkdesk are cutting contact center headcount by 30%-50%. 2️⃣ The customer bar has gone WAY up 📈: AI isn’t just a buzzword anymore; it’s transforming how we structure and search data, making it instantly accessible and actionable. Customers now want every product to function with plain English prompts, creating seamless, intuitive experiences akin to OpenAI. Even complex onboarding processes are expected to be fully automated and done now, not weeks later! 3️⃣ One platform, many functions 🌐: The rise of multiproduct platforms like HubSpot and monday.com shows that customers demand fewer point solutions and more multifunctional, integrated systems. Whether it's payroll, CRM, or onboarding – customers expect platforms to deliver 20 functions under one roof. 🤹 4️⃣ Radical efficiency is the new normal 🏃♂️💨: Companies at $1B ARR now expect 20% margins and operate with leaner teams – just 700 FTEs at $200M ARR. The message? Deliver more value, with less. 😍 5️⃣ Automation is everywhere ⚙️: Companies can no longer afford to rely on manual processes. Automation is the backbone of every function, from sales to support to operations. 6️⃣ Product expectations skyrocketing 🚀: Customers expect to replace 30%-50% of their workforce with AI, and demand core platforms that can handle the workload of 20 point solutions. It’s no longer enough to offer a single feature – you must provide hyperfunctional, multifaceted solutions. 💡 Bottom Line: It’s harder, it’s faster, and it’s more complex – welcome to Hyperfunctional SaaS. Time to step up… or step aside. https://lnkd.in/gvKzi95f #SaaS #AI #HyperfunctionalSaaS #SaaStr2024 #Automation #Efficiency #Multiproduct #SaaSLeaders

See everyone in Tokyo!! Nov 20!! https://saastokyo.com

This was the segment from last week's episode that generated the most heated feedback... by FAR. I got more than texts about this than almost every other topic combined. Take a listen and let me know your thoughts. I'm jumping on with Asad and Sam to unpack this topic on the Topline podcast this week and would love to hear from all the revenue leaders out there. Full episode below.

When to Hire Your First Sales Rep: The Cheat Code Learn the critical moment to start hiring sales reps and the essential strategies for success. Discover how leveraging your time effectively can lead to growth and avoid hiring pitfalls as a founder. Don’t miss the key to your first successful sales hires! #SalesStrategy #HiringTips #EntrepreneurAdvice #FounderJourney #SalesSuccess #StartupGrowth #TeamBuilding #BusinessLeverage #SalesReps #ABTesting

First things first, let's address the elephant in the room. After attending SaaStr Annual in SF for the 3rd year, the question that comes to me is always the same. WHY would a finance guy like me attend an event that is perceived to be more founder and GTM focussed? Here is what I told everyone. 1. Business Understanding - Finance is not about numbers. We are not bean counters. Our job is to tell the "story" behind the numbers. Understanding Marketing, Sales and Product helps me do my job better. 2. SaaS Deep Dive - When I joined Airmeet in 2019, the following years fundamentally transformed my life. I fell in love with the technology and the people. Attending SaaStr gives me a chance to know what's happening in global SaaS companies and how one could apply it back home. 3. Ecosystem - The event is an annual pilgrimage for global SaaS founders. Meeting this many people outside of SaaStr would take a lot more time and effort. 4. Unofficial Events - Many companies, including Sprinto hosted events around SaaStr that expands the scope to meet founders and operators. Learn more about our customers and what's happening in the ecosystem. Over the next few weeks, I will publish my learnings from SaaStr 2024! As Jason M. Lemkin says, Boom!

Recently I attended the #SaaStr 2024 event, spent some quality time with IBM Here are my top 5 #AI takeaways from IBM at the event. Check out the full list in my SiliconANGLE & theCUBE post https://lnkd.in/gg_GeAaA Raj Datta, Clare Chachere #IBMPartner #IBMParnterPlus IBM Partner Plus IBM watsonx Dan O'Brien

Join SaaStrAnnual.com 2025: Must-Attend Event for SaaS Growth & Scaling l May 13-15, San Francisco Bay https://lnkd.in/gCDiHEg3

Em setembro, tive a oportunidade de participar do SaaStr - maior evento de Saas do mundo. Foi um experiência daquelas de abrir a cabeça mesmo. As palestras e worshops giraram em torno dos temas: Inteligência Artificial (IA), Product-Led Growth (PLG) e os mais recentes canais de aquisição. Confesso que, nesse meio tempo recebi alguns olhares do tipo: o que alguém de RH faz num evento de tecnologia? E isso me gerou incômodo, pois pra mim, é natural estar nestes ambientes independente da área que atuo, até porque trabalho numa empresa de tecnologia. Mas ao mesmo tempo entendi o "espanto" nos olhares, a dúvida é: como estes temas se conectam com o RH no dia a dia. É super clichê falar isso, mas a tecnologia está transformando o mundo do trabalho e, consequentemente, a forma como as empresas gerenciam seus talentos. Se você ainda não está se planejando para este futuro (na verdade não tão futuro assim), seu negócio está perdendo tempo. Olha só algumas das correlações com a vida do RH: IA: Automatizar processos, analisar dados para tomada de decisões mais assertivas e criar experiências mais personalizadas para os candidatos e colaboradores. PLG: Desenvolver equipes com habilidades técnicas e focadas no cliente para impulsionar o crescimento da empresa. Canais de aquisição: Utilizar novas ferramentas e plataformas para atrair os melhores talentos e construir uma marca empregadora forte. Nós temos um papel fundamental a desempenhar na construção de empresas mais competitivas e inovadoras. E a responsabilidade não é só da galera do RH não, hein? Seja você líder de RH ou não, se não entende do negócio em que atua, você ainda não entende de RH. #saastr #saas #mercos #autoresdanossohistoria