Do you remember the game “Guess Who”? You’d ask the opposing player a series of yes-or-no questions to try to guess the right character’s identity. If you guess right, you win. Guess wrong, you lose. It’s the same in hospitality. If you can identify who your most valuable guests are and provide great, memorable experiences, they’ll keep coming back. You win. But if you can’t provide the personalized experiences guests have come to expect, they’ll probably end up with a competitor on their next stay. You lose. Revinate is stopping the guessing game, bringing you the technology to make good decisions, fast, and based on real data, not just chance or instinct. That’s why we’ve developed a Customer Data Platform (CDP) that brings all the characteristics and clues about your guests together in one place, so you can see them for who they truly are. And we’ve done it with the most advanced AI-driven machine learning this industry has ever seen to link every guest touchpoint, stay, and interaction together. We’re taking out the guesswork. If you’re with us at #NAVIGATEMiami, stop by our experience center to explore the Revinate CDP and catch a demo. Bank on Revinate and discover more of what our CDP can do for your hotel: https://bit.ly/49Pqjji #CustomerDataPlatform
Revinate
Software Development
Palo Alto, CA 22,450 followers
More than 12,000 hotels bank on Revinate to power unforgettable guest experiences and drive direct revenue.
About us
True to the industry we serve, we love to travel, work hard, help others, and make the most of every day. We’re a global team of mountain bikers, surfers, parents, golfers, Star Wars fans, hikers, chefs, and football fans (both kinds!) who are connected by a #OneRevinate spirit. You might find us in California, Oregon, London, Singapore, Amsterdam, or Barcelona — or wherever the world takes us — working across time zones and countries to delight our customers as they delight their guests. Life on the inside is fast, fun, contemplative, energizing — a few of the words Revinators have used to describe the environment here. Come in and take a closer look at the our culture and how it unfolds! Pub quizzes, 3rd Thursday meet-ups, culture club, Olympics at the park, cookouts — there is a lot happening. Come in, take a look, and you will see us laughing, caring, arguing, too, at times. It’s hard to forget a Revinator when you have met one! What’s your passion? We’d love to bring it to our team. Want more details? Here are some numbers: —> 480 Revinators worldwide. —> 4 international offices, located in California, Oregon, Amsterdam, and Singapore. And we support people working remotely as well. —> 12,000 worldwide implementations. We’d tell you about all the awards we won but we lost count. Awards like 4x Top Place to Work and 4x #1 CRM/Marketing product from HotelTechReport.
- Website
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http://www.revinate.com
External link for Revinate
- Industry
- Software Development
- Company size
- 501-1,000 employees
- Headquarters
- Palo Alto, CA
- Type
- Privately Held
- Founded
- 2009
- Specialties
- social media, reputation management, guest reviews, hospitality, online reviews, hotels, sentiment analysis, hotel marketing, email marketing, Customer Data Platform, Guest communication, Guest messaging software, CRM, Casinos, Guest data platform, Guest messaging app, and Guest voice communication
Locations
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Primary
2345 Yale Street, First Floor
Palo Alto, CA 94306, US
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389 SW Scalehouse Ct
Bend, Oregon 97702, US
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9 Battery Road
#28-01
Singapore, Singapore 049910, SG
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Kerkstraat 342-H
Amsterdam, Noord-Holland 1017 JA, BE
Employees at Revinate
Updates
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“Perfect stay – Excellent service, quality and location. Had a room upgrade, which was a lovely surprise. Left a great feeling of a perfect night away. Some excellent, nice touches. Cozy, quiet and relaxing. Parking easy and breakfast, included, was first class.” Um, that’s quite a nice review. And Daniel Thwaites clinched it by implementing a data-driven marketing strategy. The hotel wielded personalization to speak to every guest with messaging that would resonate with their unique preferences. And every campaign was designed to drive guest loyalty. Take their We Miss You campaigns, for example. Those were segmented by geolocation and NPS to cross-promote properties and encourage exploration across the hotel portfolio. And in case you were wondering, yes Daniel Thwaites increased their NPS score by 5.8% YoY — making for plenty more loyal guests and more opportunities for positive, thoughtful reviews. Find out more about their success with Revinate Marketing via the link in the comments! #HospitalityTechnology | #EmailMarketing | #GuestLoyalty
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This summer, European travelers are not chasing sunshine — they’re looking to stay cool. The top choice? Scandinavia! According to Misty Belles from Virtuoso, bookings have surged by 27% compared to last summer. 🌞✨ With its stunning landscapes and unique experiences, Scandinavia is becoming the ultimate summer destination. Read more about the new hot spot in Europe in the article by Bloomberg:
Bloomberg
bloomberg.com
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🎼Looking pretty, Music City 🏙️ Revinate is sponsoring Hotel Data Conference (HDC) in Nashville! Stop by our booth to learn how we help hoteliers hit all the right notes with their guests, get some swag that’s perfect for the sounds of the city, and enter our raffle for a Yeti cooler. At 10:00 AM, on Friday, August 9, 2024, grab a seat in Summit BC (4th floor) to see Jack Newkirk, Enterprise Sales Consultant, share his insights in the panel discussion “Building a Profitable Distribution Strategy.” Have something specific in mind that you want to chat about? Meet onsite with Revinators Don R., Jack Newkirk, and Lorena Moreno, CHT! Link in the comments ⬇ #HDC2024 #HospitalityTechnology #Hoteliers
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Paying for a cup of coffee is like paying for your loyalty program membership. A nominal, everyday purchase with tremendous value. That’s the comparison Carlo Del Mistro, Chief Digital Officer at Ennismore, makes when describing the hotel’s “Dis-loyalty” program. And speaking of a guest preference like coffee, or any F&B preference for that matter, will likely carry over to their stay — allowing the hotel to learn more about them and build the program around those preferences. It’s a program with no tiers and no points. Instead it grants rewards for visiting different hotels in the Ennismore portfolio. Mistro joins podcast host Karen Stephens, Revinate CMO, to talk all about the program’s success and how they’re using guest data to propel it forward. 🎙️Listen now via the link in the comments! Hotel Moment episodes drop every Wednesday. Subscribe so you never miss an episode. You can also catch episodes on our Revinate YouTube channel. Be sure to hit subscribe! Or subscribe on Spotify, Apple Podcasts, or any other streaming service. #HotelMoment | #hospitality | #podcast
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When it comes to running a hotel and improving the guest experience, data means everything. We've compiled the latest news and trends in the hospitality industry to help you make informed, data-driven decisions. #hospitality | #Revinate | #CDP
Where’s the evidence?
Revinate on LinkedIn
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🗣️One last chance to connect at Converge 🧬 We have had such a great time at #IDeaSClientSummit Converge 2024 so far! From meeting some new faces to participating in conversations around #hospitalitytechnology and how hoteliers like you can best use it to gain an edge. Want to make sure you don’t miss us? Meet up with Revinator Kristina Anderson onsite! https://lnkd.in/dc_hUkN2
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What’s in it for me? The question on every guest's mind when choosing a loyalty program. If you create a real value add for guests in your loyalty program, then they’ll know the answer. And Carlo Del Mistro, Chief Digital Officer at Ennismore, is showing just how to do that with their “Dis-loyalty” program. Mistro joins podcast host Karen Stephens, Revinate CMO, to unpack the vision behind Ennismore’s “Dis-loyalty” program while encouraging hoteliers to explore other options for creating a data-driven loyalty program that isn’t just about points. 🎙️Listen now via the link in the comments! Hotel Moment episodes drop every Wednesday. Subscribe so you never miss an episode. You can also catch episodes on our Revinate YouTube channel. Be sure to hit subscribe! Or subscribe on Spotify, Apple Podcasts, or any other streaming service. #HotelMoment | #hospitality | #podcast
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🔍 Are you making the most of all your guest data sources? Booking data gives you basic guest information, but don’t forget about the wealth of guest data in your spa, restaurant, and golf systems. Insights from this data can help you significantly boost direct revenue. Basic CRMs fall short on these integrations. You need a CDP — or even better, a hospitality CDP. Discover the importance of integrating diverse data sources and how a Customer Data Platform (CDP) can provide deep insights into guest preferences and behaviors. Explore our latest article post on Hospitality Net to learn more: https://lnkd.in/e8NA-u6E
We’re excited to unveil the next chapter of our HN Thematics campaign, focusing on unlocking the potential of diverse data sources to boost hotel revenue! 📈🏨 The latest explainer, "How to Activate Different Data Sources for Hotel Revenue," is a must-read for hoteliers looking to leverage their guest data for maximum impact. 🌟 Ever wondered how to turn golf, spa, and restaurant data into revenue? Discover how a hospitality-specific CDP can transform these insights into personalized guest experiences and higher profits. Join us as we explore how integrating guest data across touchpoints can elevate your direct revenue strategy. Stay tuned for practical tips and innovative ideas! 🌐🏨 Read the latest article now and start activating your guest data: https://lnkd.in/e8NA-u6E 🙌 This HN Thematics is proudly sponsored by Revinate. In partnership with Adam Mogelonsky - Hotel Mogel Consulting Ltd. #HNthematics #thoughtleadership #hospitalitytech #guestexperience #dataactivation #revenuegrowth #CDP #hospitality #hospitalityindustry
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📞California is calling 📞 Revinate is sponsoring the CoralTree Hospitality Summer Summit in Santa Rosa, California! We look forward to chatting with everyone as we answer your questions about generating greater direct booking revenue. Have something specific in mind that you're ready to discuss? Meet up with Revinators Lindsey Strickland and Alli Yorke onsite! https://lnkd.in/eYDHNjsC #HospitalityTechnology #Hoteliers
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