ProProfs

ProProfs

Software Development

Los Angeles , Calfornia 7,382 followers

Delightfully Smart Tools!

About us

ProProfs is a leading provider of SaaS software designed to create smarter employees and happier customers. With a comprehensive suite of tools, including Training Maker, Knowledge Base, Quiz Maker, Survey Maker, CRM, and more, ProProfs empowers organizations to enhance learning, streamline support, and drive customer satisfaction. Committed to a 100-year mission of customer delight, ProProfs serves over 15 million users across 150 countries. ProProfs products include: - Training Maker - Quiz Maker - Survey Maker - Qualaroo Insights - Live Chat - Help Desk - Knowledge Base - Project Management - Picreel Popups - BIGContacts CRM - WebinarNinja - CourseNinja ProProfs Smart tools are used by many Fortune 500 companies, such as Sony, Acer, Adobe, Accenture, Cisco & Dell, and users from leading educational institutes like Phoenix, Harvard & Yale. The site hosts more than one million pieces of content in 70 languages. It is a leading online training and assessment platform with the world's largest library of professional tests & quizzes.

Website
https://www.proprofs.com/
Industry
Software Development
Company size
201-500 employees
Headquarters
Los Angeles , Calfornia
Type
Privately Held
Specialties
Knowledge Base Software, customer satistafction, Project Management, Help Desk, Training, customer support, SaaS, Live Chat, customer service, IT, Business, B2B, Survey Maker, SaaS, and Live Chat Online Software

Locations

  • Primary

    929 Colorado Avenue, Santa Monica

    Los Angeles , Calfornia 90401, US

    Get directions
  • 129-G, Trading Block, NSEZ

    Noida, Uttar Pradesh 201305, IN

    Get directions

Employees at ProProfs

Updates

  • ProProfs reposted this

    View organization page for WebinarNinja, graphic

    404 followers

    ➡️ Created a Good Webinar ✔️ ➡️ Promoted it Well Enough ✔️ ➡️ Did not Host it at the Best Time ❌ Uh-oh! You could be missing out on a lot of benefits 💸 Hosting a webinar at the right time helps you: ✅ Tailor timing to boost engagement 🌍 ✅ Schedule on high-attendance days 📅 ✅ Maximize visibility with perfect timing 🕑 ✅ Refine strategy with insightful analytics 📊 ✅ Discover what works best for you 🔄 Uncover the secrets to perfect webinar timing in our latest expert blog ⏰✨ Give a boost to your online teaching, sales, and marketing efforts when you do Right Things (Webinars) at the Right Time.🚀 Do not forget to share it with your friends and colleagues. 🧧 Find the Link in comment section. #WebinarNinja #WebinarTips #OptimalTiming #AudienceEngagement #WebinarStrategy #LinkedInLearning #WebinarSuccess

  • View organization page for ProProfs, graphic

    7,382 followers

    Looking to delightful your customers but cut support costs? 🚀 Look no further! At ProProfs, we empower businesses and organizations with smart tools that help you make this happen. 💡 Our tools are designed to be simple to use and offer seamless integrations, making them intuitive and easy for all levels of users. 👨💻👩💻 We know that understanding your audience is key. That's why our built-in Survey tool helps you gather valuable insights after a support ticket is closed and helps you find agent training gaps. 📚🔧 Our Knowledge Base and Help Desk software take customer support to the next level by making information easily accessible, enabling self-service, and reducing tickets by up to 80%. 🤝 Join us in our mission to transform how knowledge is shared and utilized. Empower your customers with the tools they need to succeed! 🌍✨ #CustomerSatisfaction #CustomerSupport #KnowledgeManagement #ProProfsKnowledgeBase #ProProfsHelpDesk #ProProfsSurveyMaker

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    7,382 followers

    🚀 Success Story: How SERI Scaled Auditor Training to 1000 Companies Globally Discover how SERI automated their training and assessment process, saved thousands of hours, and expanded their reach across 41 countries with ProProfs Quiz Maker. To know more check the comment section. #OnlineQuiz #OnlineAssessment #TrainingAndDevelopment #Elearning #OnlineTraining #ProProfs #QuizMaker #EducationTechnology #CorporateTraining #TalentDevelopment

  • View organization page for ProProfs, graphic

    7,382 followers

    ✅ Conquer the Backlog! Introducing Overdue Tickets Report ⌛ Tick! Tick! Tick! ⏰ Overdue tickets can feel like a ticking time bomb, putting pressure on your support team and risking customer satisfaction. No more worries! ProProfs Help Desk introduces the Overdue Tickets Report. This report acts like a searchlight, illuminating all overdue tickets across your chosen inboxes and users for a specific timeframe. With this newfound clarity, you can prioritize critical issues and ensure no customer gets left unanswered. Why your agents & customers will love this: 🚀 Prioritize Like a Pro: Identify the most pressing issues first and streamline your workload. 📚 Actionable Insights: Gain a clear understanding of overdue tickets and take control of your inbox. 😊 Improved Customer Satisfaction: Address overdue tickets promptly and ensure a positive customer experience. Ready to take back control of your overdue tickets? #CustomerSupport #HelpDesk #OverdueTickets #CustomerSatisfaction #SupportTeam #ProProfsHelpDesk #TicketManagement #CustomerService

  • View organization page for ProProfs, graphic

    7,382 followers

    🎶 Sab Se Pyaari Teri Soorat, Pyaar Hai Bas Tera Pyaar Hi... 🎶 Today, every Indian's heart beats to the tune of "Maa Tujhe Salaam" as we celebrate our nation's journey to freedom. At ProProfs 🇮🇳, we're united in our love for the motherland and honored to contribute to India's progress. Our India office embraced the patriotic spirit, singing soulful songs and enjoying delicious refreshments as we paid homage to our nation's heroes. Together, we strive for a brighter, stronger India. #IndependenceDay #JaiHind #ProProfs

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  • View organization page for ProProfs, graphic

    7,382 followers

    Independence is more than a state of being; it's a journey of growth and unity. As we celebrate India's Independence Day, let's reflect on true independence—breaking free from control and empowering ourselves to achieve greatness. Embrace the Spirit of Independence: 💪 Take on Challenges: Every challenge is a chance to grow. 📚 Learn Skills: Stay ahead with new knowledge. 🌍 Seek Experiences: Explore different cultures. 🧘 Reflect: Celebrate your progress. 🛠️ Embrace Mistakes: Use them as stepping stones to success. Let’s honor our freedom fighters by embodying independence. Together, we can create a future of hope and unity. Happy Independence Day! #IndependenceDay #India #Inspiration #GrowthMindset #Empowerment #Unity #CelebrateIndia

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  • View organization page for ProProfs, graphic

    7,382 followers

    Do you know what customers hate the most? S..L..O..W.. responses! 🐌 Slow response times can kill customer satisfaction. ☠️ Let's turn that around! 🚀 Here’s how to reduce response times and keep your customers happy! 👇 🛠 Empower Your Team: Equip your support team with the right tools and training to resolve issues quickly. 🤖 Leverage AI Help Desk: Implement an AI-powered help desk solution to delight customers with automated responses. 📊 Monitor & Optimize: Regularly review your performance metrics to identify bottlenecks and optimize your processes. 🌟 Use Customer Feedback: Actively gather and analyze feedback to fine-tune your response strategies. Remember, faster response times = Happier customers Stronger relationships! 🙌 Explore these and more strategies in detail: check the comment section. #CustomerService #CX #responsetimes #CustomerSupport #BusinessGrowth #Efficiency

  • View organization page for ProProfs, graphic

    7,382 followers

    Excited to share that Pratibha Jadon, our Director of SEO & Digital Marketing at ProProfs, made a big impact as a panelist at #TheBrew 2024 SEO meetup! She shared how AI is transforming marketing efforts, boosting efficiency, and personalising strategies. Drawing from our own AI initiatives at ProProfs, her insights were truly valuable. Huge thanks to Botpresso and GrowthSchool for hosting such a great event! #AI #SEO #DigitalMarketing #ProProfs

    View organization page for Botpresso, graphic

    6,265 followers

    We kicked off the week with supercharged SEO conversations at 'The Brew' SEO meetup in Bangalore! 🚀 Co-organized by Botpresso and GrowthSchool, this inaugural meetup was packed with insightful sessions and engaging discussions that left everyone inspired about the future of SEO. We kicked off with a powerful keynote on 'The Future of SEO' by our very own Nitin Manchanda. His vision and strategies for staying ahead in the ever-evolving SEO landscape set the tone for the day. The first panel session, 'The Future of SEO for Enterprises and Startups', featured industry experts Abhishek Gupta, Chaitanya Y, and Parth Suba. Their insights into the challenges and opportunities for businesses of all sizes were invaluable. Next, we had an eye-opening keynote on 'AI-Generated Content' by our SEO Manager Ajo Antony, who shared how AI is transforming the way we approach content creation in the SEO world. Our final session, 'AI Innovations in SEO', brought together an all-star panel with Pratibha Jadon, Himani Kankaria, Parag Jain, and Malhar Barai. Their discussion on leveraging AI to innovate and optimize SEO strategies was nothing short of inspiring. A huge thank you to the 80 attendees who joined us and made this event such a success. Your enthusiasm and participation are what make these meetups truly special! 🙌 Stay tuned for more exciting events and insights as we continue to explore the future of SEO together💡 #SEO #AI #TheBrew #Botpresso #GrowthSchool #DigitalMarketing #Bangalore

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    7,382 followers

    "📚 Crack the Code to Setting Up a Virtual Classroom in 10 Easy Steps! Struggling with low engagement and accessibility issues in your training programs? Traditional methods often fall short in reaching and motivating a diverse, remote workforce. We're excited to share a comprehensive guide on how to set up your virtual classroom Follow these 10 easy steps to get started: 📌 Establish Your Learning Objectives: Define what your learners need to achieve. 📌 Choose a Virtual Classroom Platform: Select the right tool with essential features. 📌 Create an Online Classroom and Add Users: Set up your classroom and invite participants. 📌 Add Instructors, Groups & Group Admins: Organize your team for streamlined management. 📌 Enable Single Sign-On via Google: Simplify access for large groups. 📌 Build Your Courses and Quizzes: Develop engaging and comprehensive learning materials. 📌 Enable Collaboration and Discussions: Foster communication with discussion boards. 📌 Integrate With a Video Conferencing Tool: Conduct live sessions easily. 📌 Test-Run Your Classroom and Courses: Ensure everything works perfectly before launch. 📌 Assign Courses to Learners: Deploy your training programs effectively. Ready to elevate your training? Check the comment section to find out more! #VirtualClassroom #OnlineLearning #ETraining #EdTech #LearningSolutions #RemoteEducation #CorporateTraining"

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